Transferring Calls; Forwarding All Calls To Another Number - Cisco 7937G Manual

Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call.
If you want to...
Transfer a call without
talking to the transfer
recipient
Talk to the transfer
recipient before transferring
a call (consult transfer)
Redirect a call to your voice
messaging system
Tips
• If on-hook transfer is enabled on the conference station, you can either hang up to complete the
call, or press Transfer, and then hang up.
• If on-hook transfer is not enabled on the conference station, hanging up without pressing Transfer
again places the call on hold.
• You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold
before transferring it.

Forwarding All Calls to Another Number

You can redirect incoming calls from the conference station to another number.
If you want to...
Set up call forwarding on your
conference station
Cancel call forwarding on
your conference station
Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0
Then...
1. From an active call, press Transfer.
2. Enter the target number.
3. Press Transfer again to complete the transfer or EndCall to cancel.
Note If the conference station supports on-hook transfer, you can
alternately complete the transfer by hanging up.
1. From an active call, press Transfer.
2. Enter the target number.
3. Wait for the transfer recipient to answer.
4. Press Transfer again to complete the transfer or EndCall to cancel.
Note If the conference station supports on-hook transfer, you can
alternately complete the transfer by hanging up.
Press iDivert. The call is automatically transferred to your voice
message greeting. You can use iDivert with a call that is in-progress,
ringing, or on hold.
Then...
Press CFwdAll and enter a target conference station number.
Press CFwdAll.
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