5. Why won’t the drive format to full capacity? Verify that your BIOS
has autodetect and LBA mode enabled. Otherwise you may need to
use Disk Manager to achieve the full capacity of your drive. Download
the latest version from www.seagate.com or find it on your CD.
6. The computer hangs on startup. Use the alternate capacity jumper if
your computer does not support higher capacity drives. The jumper limits
the 40-Gbyte drive capacity to 33.8 Gbytes and limits drives with
capacities of 30 Gbytes or less to 2.1 Gbytes. To reach full capacity,
refer to heading 5.
Note. If the above steps do not solve the problem, contact your
dealer or visit www.seagate.com to download SeaTools disc
diagnostics software and for more troubleshooting advice.
Seagate Support Services
Internet
For online information about Seagate products, visit www.seagate.com or
e-mail your disc questions to: DiscSupport@Seagate.com.
Technical Support
If you need further help installing your drive, first consult your dealer.
Dealers are familiar with their unique system configurations and can help
you with system conflicts and other technical issues. If you need
additional help, you can talk to a Seagate technical support specialist.
Before calling, note your system configuration and drive model number.
Africa
+31-20-316-7222
Poland
00 800-311 12 38
Australia
+61-2-9725-3366
Spain
900-98 31 24
Austria
0 800-20 12 90
Sweden
0 207 90 073
Belgium
0 800-74 876
Switzerland
0 800-83 84 11
Denmark
80 88 12 66
Singapore
+65-488-7584
France
0 800-90 90 52
Taiwan
+886-2-2514-2237
Germany
0 800-182 6831
Turkey
00 800-31 92 91 4
Hong Kong
+852 2368 9918
United Kingdom
0 800-783 5177
Ireland
1 800-55 21 22
USA/Canada/
1-800 SEAGATE or
Italy
800-790695
Latin America
+1-405-936-1234
Middle East
+31-20-316-7222
Other European
Netherlands
0 800-732 4283
Countries
+ 31-20-316-7222
Norway
800-113 91
Warranty To determine the warranty status of your Seagate disc drive, contact your
place of purchase or visit our Web site at www.seagate.com for more information.
RMA (Return Merchandise Authorization) Before requesting a return authorization,
Run SeaTools to diagnose your drive. In addition, please verify that your drive is
defective by following the troubleshooting checklist in this guide. Seagate offers
comprehensive customer support for all Seagate drives worldwide. Seagate customer
service centers are the only facilities authorized to service Seagate drives. Drive
return procedures vary depending on geographical location and are subject to current
International Trade Regulations.
Shipping Your Drive
Caution. Back up the data on your drive before shipping it. Seagate assumes no
responsibility for data lost during shipping or drive repair. Shipping a drive in an
unapproved container voids the warranty. Pack the drive with foam rubber only. Do not
use peanuts, bubble wrap or newspapers.
Keep your original box and packing materials for storing or shipping your drive. To
preserve the warranty status of your drive, any product returned to Seagate must be
properly packaged in the original box or a Seagate-approved container to prevent
physical and electrical damage while in transit.
Electromagnetic Compliance for the European Union This model complies with the
European Union requirements of the Electromagnetic Compatibility Directive 89/336/
EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and
Directive 93/68/EEC of 22 July 1993. Compliance of this drive, as a system
component, was confirmed with a test system. We cannot guarantee that your system
will comply. The drive is not meant for external use (without properly designed
enclosure, shielded I/O cable, etc.). Sicherheitsanleitung 1. Das Gerrät ist ein
Einbaugerät, das für eine maximale Umgebungstemperatur von 55°C vorgesehen ist.
2. Zur Befestigung des Laufwerks werden 4 Schrauben 6-32 UNC-2A benötigt. Bei
seitlicher Befestigung darf die maximale Länge der Schrauben im Chassis nicht mehr
als 3,3 mm und bei Befestigung an der Unterseite nicht mehr als 5,08 mm betragen.
3. Als Versorgungsspannugen werden benötigt: +5V ± 5% 0,6A; +12V ±% 0,8A (1,9A
fur ca. 30 Sek. fur ± 10%) 4. Die Versorgungsspannung muss SELV entsprechen.
5. Alle Arbeiten auf dem Festplatte dürfen nur von Ausgebildetem Servicepersonal
durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftenschilder des
Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC
950 VDE 0805/05.90 entspreche.
© 2000 Seagate Technology, LLC. All rights reserved.
Publication Number: 21200248-001, Rev. A, July 2000
Seagate, Seagate Technology, the Seagate logo, U Series 5, DiscWizard, SeaShell
and SeaShield are either registered trademarks or trademarks of Seagate Technology,
Inc. Other product names are registered trademarks or trademarks of their owners.