Limitation Of Liability And Remedies; Obtaining On-Site Warranty Service - HP P Class 450/500/550/600/650/700/750 Reference Manual

Regulatory Information and Warranty
HP Hardware Warranty

Limitation of Liability and Remedies

THE REMEDIES PROVIDED ABOVE ARE THE CUSTOMER'S SOLE
AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE
FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, WHETHER BASED ON WARRANTY,
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
The foregoing limitation of liability shall not apply in the event that any
HP product sold hereunder is determined by a court of competent
jurisdiction to be defective and to have directly caused bodily injury,
death, or property damage; provided, that in no event shall HP's liability
for property damage exceed the greater of $50,000 or the purchase price
of the specific product that caused such damage.
Some states or provinces do not allow the exclusion or limitation of
incidental or consequential damages —including lost profit— so the
above limitation or exclusion may not apply to you.

Obtaining On-Site Warranty Service

To obtain on-site warranty service, the customer must contact an HP
Sales and Service Office (in the US, call the HP Customer Support
Center at (970) 635-1000) or a participating Authorized HP Personal
Computer Dealer Repair Center. The customer must be prepared to
supply proof of the purchase date.
The system processor unit, keyboard, mouse, and Hewlett-Packard
accessories inside the system processor unit —such as video adapters,
mass storage devices, and interface controllers— are covered by this
warranty.
During the on-site warranty period, customer-replaceable components
may be serviced through expedited part shipment. In this event, HP will
prepay shipping charges, duty, and taxes; provide telephone assistance
on replacement of the component when necessary; and pay shipping
charges, duty, and taxes for any part that HP asks to be returned.
On-site visits caused by non-Hewlett-Packard products —whether
internal or external to the system processor unit— are subject to
standard per-incident travel and labor charges.
On-site service for this product is restricted or unavailable in certain
locations. In HP Excluded Travel Areas— areas where geographical
obstacles, undeveloped roads, or unsuitable public transportation
126 Appendix A