Paper Does Not Feed Properly - Canon PIXMA iP2000 Quick Start Manual

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Troubleshooting

Paper Does Not Feed Properly

Problem
Possible Cause
Paper Does Not
Inappropriate paper
Feed Properly
type used
Paper Feed Roller is
dirty
Paper Jams in the
Auto Sheet Feeder,
Front Sheet Feeder
or Paper Output Slot
66
• Check to see if the paper you are printing on is too thick or curled.
See
"P P rint Media to Avoid"
• Check if the paper exceeds the load limit mark (
paper.
See
"L L oad the paper."
on page 6.
Follow the steps described below to clean the Paper Feed Roller.
1. Ensure that the printer is turned on. Remove all sheets of paper out of the sheet
feeder that cannot feed paper properly.
2. Press the Paper Feed Switch on the printer to choose the sheet feeder
mentioned in 1. above.
3. Hold down the R R ESUME/CANCEL button; when the P P OWER lamp flashes three
times, release the button.
The Paper Feed Roller will rotate as it cleans.
4. Repeat this operation two times.
5. Reload three or more sheets of A4/Letter-sized plain paper in the sheet feeder
from which you removed paper as mentioned in 1.
6. Hold down the R R ESUME/CANCEL button; when the P P OWER lamp flashes three
times, release the button.
The paper that is loaded in the printer will feed through the printer and be
ejected.
7. Repeat this operation three times.
If paper still feeds improperly after you cleaned the Paper Feed Roller, repeat
the above procedure.
Remove the paper according to the following procedure.
1. Slowly pull the paper out, either from the sheet feeder or from the Paper Output
Slot, whichever is easier.
When paper is loaded in the Auto Sheet
Feeder
• If the paper tears and a piece remains inside the printer, open the Front Cover
and remove it.
Caution
Be careful not to touch the components inside the printer.
After removing all paper, close the Front Cover.
• If you cannot pull the paper out, turn the printer off and turn it back on.
The paper will be ejected automatically.
2. Reload the paper into the printer and press the RESUME/CANCEL button.
If you cannot remove the paper or if the paper tears inside the printer, or if the
Paper jam error (See
"H H andling Error Messages"
removing the paper, contact the Customer Care Center.
Try This
on page 3.
). If it exceeds, load less
When paper is loaded in the Front Sheet
Feeder
on page 68) continues after

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