Microsoft Windows Problems - Canon BJC-610 User Manual

different from the previous
lines.
Hue changes
Blue looks like purple.
Color images are missing some
detail

Microsoft Windows Problems

The following table contains problems and solutions related to using your
printer with Microsoft Windows applications.
Problem
Printer does not print or
prints garbage
off-line and then on-line during a
print job.
The print mode does not match the
data pattern.
The nozzles on the print head unit
may be clogged with dust.
The ink cartridge may be empty.
Blue prints out as purple because
of the difference in color
technology used by the screen and
the printer; the screen uses RGB
color and the BJC-610 uses
CMYK color. Due to the
technology differences when cyan
and magenta are mixed, blue prints
dark blue or purple compared to
the screen.
Check to see if the Microsoft
Windows Printing System is set to
Plain Paper and Patterned.
Cause
Cable connections may not be
secure.
and back on-line during a print
job.
If you are printing a high density
color graphics on plain paper,
change the Media Type setting
from Plain Paper to Coated
Paper. If you are using MS-DOS,
make sure the PLAIN PAPER
light is off.
Print the test page and check the
nozzle pattern to confirm which
color ink is not ejected (see page
70). If there is ink that is not
ejected, execute the custom
cleaning (see page 132). Repeat
cleaning if necessary.
Open the printer's cover and
check the contents of the ink
cartridges. If there is not any
liquid ink in an ink cartridges,
replace the ink cartridge with a
new one.
Within the Microsoft Window
Printing System, decreasing the
amount of magenta by 30%
produces a royal blue.
If you are just looking for a nice
blue color, try cyan. It prints
beautifully and fast and is
available in almost all applications
that support color.
If so, change the Media Type
setting from Plain Paper to
Coated Paper.
Solution
Check that the cable and power cord
connections are secure.