Troubleshooting; Paper Problems - Canon imagePROGRAF iPF8300S Basic Guide No.2 Basic Manual

Paper Problems

Phenomenon
Roll paper cannot be inserted into
the paper feed slot
Cannot load sheets
Paper is not cut straight
Paper is not cut
Margins are wide

Troubleshooting

This section gives troubleshooting tips in case of problems.
Cause
The roll paper is warped.
Paper is jammed by the paper feed
slot.
The paper source selection is
incorrect.
The paper source selection is
incorrect.
The paper is bent or curled at the
cut position.
Paper rises by the ends of the cut
position before it is cut.
You are using paper that cannot be
cut with the Cutter Unit .
The Cutter Unit is not installed
correctly.
The Cutter Unit blade is worn out. Replace the Cutter Unit .
Cut Speed is not configured
correctly in the Control Panel
menu.
During cutting, printed documents
fall out at an angle.
In the printer driver, No or Print
Cut Guideline is specified in Auto
Cut .
In the Control Panel menu,
Cutting Mode is set to Eject or
Manual .
The Cutter Unit is not installed.
Rolls are not cut when you are
using the Media Take-up Unit .
Rolls are advanced a specific
amount before cutting to prevent
problems with cutting and paper
ejection.
Corrective Action
Straighten out curls and reload the roll.
Remove the jammed paper.
(→ , If Roll Paper Jams)
(→ , If a Sheet Jams)
Press the Load button and select the paper source.
Press the Load button and select the paper source.
Straighten out any curling by the edges of the paper.
Reload the paper correctly.
Specify Manual in Cutting Mode in the Control
Panel menu and use scissors or a cutting tool to cut
the roll after printing.
(→"Specifying the Cutting Method for Rolls," User's
Guide)
Reinstall the Cutter Unit correctly.
(→"Replacing the Cutter Unit," User's Guide)
(→"Replacing the Cutter Unit," User's Guide)
Change the Cut Speed setting in the Control Panel
menu.
(→ , Menu Map)
In the Control Panel menu, set Cutting Mode to
Eject . Hold documents after printing, as they are cut.
(→"Specifying the Cutting Method for Rolls," User's
Guide)
Specify Yes in Auto Cut in the printer driver.
If the Cutting Mode is Eject , press the Cut button to
cut the paper.
If the Cutting Mode is Manual , cut rolls with scissors
or the like.
Install the Cutter Unit .
(→"Replacing the Cutter Unit," User's Guide)
Either cut the roll paper by pressing the Cut button or
lift the Release Lever and cut the roll with scissors.
(→"Removing Printed Documents from the Media
Take-up Unit (Optional)," User's Guide)
This operation is normal.
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