Diagnostics For Windows; Detecting Diagnostics For Windows; Installing Diagnostics For Windows - HP Compaq dx6050 MT Reference Manual

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2.3 Diagnostics for Windows

The Diagnostics for Windows (DFW) utility is a component of Intelligent Manageability that
allows you to view information about the hardware and software configuration of the computer
while running Microsoft Windows (Microsoft Windows 2000 and Microsoft Windows XP). It
also allows you to perform hardware and software tests on the subsystems of the computer.
When you invoke Diagnostics for Windows, the current configuration of the computer is shown
on the Overview screen. There is access from this screen to several categories of information
about the computer and the Test tab. The information in every screen of the utility can be saved
to a file or printed.
To test all subsystems, you must log in as the administrator. If you do not log in as the
administrator, you will be unable to test some subsystems. The inability to test a subsystem will
be indicated by an error message under the subsystem name in the Test window or by shaded
check boxes that cannot be selected.
Use Diagnostics for Windows in the following instances to:
Determine if all the devices installed on the computer are recognized by the system and
functioning properly. Running tests is optional but recommended after installing or
connecting a new device.
Third party devices not supported by HP may not be detected. Save, print, or display the
information generated by the utility.

2.3.1 Detecting Diagnostics for Windows

Some computers ship with the Diagnostics for Windows preloaded, but not preinstalled.
To determine whether Diagnostics for Windows is installed:
1. Access the location of the Diagnostics icons:
In Windows 2000 Professional, select Start > Settings > Control Panel.
In Windows XP Home or Windows XP Professional, select Start > Control Panel >
Performance and Maintenance.
2. If icons for Configuration Record and Diagnostics for Windows are present, the Diagnostics
for Windows utility is installed. If the icons are not present, the utility is either not preloaded
or not installed.

2.3.2 Installing Diagnostics for Windows

If Diagnostics for Windows is not preloaded, you can download the Diagnostics for Windows
SoftPaq from the following Web site:
http://www.hp.com/support/files
Once the software has been downloaded onto the hard drive it may be installed by performing
these steps:
1. Close all Windows applications.
2. Install the Diagnostics for Windows utility:
In Windows XP, select Start > Setup Software icon. Select Diagnostics for Windows
> Next button, then follow the instructions on the screen.
Service Reference Guide, d300
319865-007
Setup Utilities and Diagnostics Features
2–13

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