Solving Audio Problems - HP Compaq dc7100 DT Reference Manual

Solving Audio Problems

Solving Audio Problems
Problem
Sound does not come
out of the speaker or
headphones.
Service Reference Guide, dc7100
Cause
Software volume control
is turned down.
The external speakers
are not turned on.
Audio is hidden in
Computer Setup.
External speakers
plugged into the wrong
audio jack.
Audio cable not
connected.
Digital CD audio is not
enabled.
Headphones or devices
connected to the
line-out connector mute
the internal speaker.
Volume is muted.
Computer is in
standby mode.
361288-003
Solution
Double-click the Speaker icon on
the taskbar and use the volume
slider to adjust the volume.
Turn on the external speakers.
Enable the audio in Computer
Setup: Security > Device
Security >Audio.
See the sound card documentation
for proper speaker connection.
Connect audio cable between CD
or DVD-ROM drive and the system
board.
Enable digital CD audio:
1. From the Control Panel, select
System.
2. On the Hardware tab, click
the Device Manager button.
3. Right-click on the CD/DVD
device and select Properties.
4. On the Properties tab, make
sure "Enable digital CD
audio for this CD-ROM
device" is checked.
Turn on and use headphones or
external speakers, if connected, or
disconnect headphones or external
speakers.
1. From the Control Panel
program, click Sound,
Speech and Audio
Devices, then click Sounds
and Audio Devices.
2. Click the Mute check box to
remove the check mark from
the box.
Press the power button to resume
from standby mode.
D–15