HP Compaq dc5700 MT Reference Manual page 176

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Troubleshooting Without Diagnostics
Solving Hard Drive Problems (Continued)
Problem
Nonsystem disk/NTLDR
missing message
(continued)
Computer will not boot
from hard drive.
D–12
Cause
System is trying to start
from the hard drive, but
the hard drive may have
been damaged.
System files missing or
not properly installed.
Hard drive boot
disabled in Computer
Setup.
Bootable hard drive is
not attached as first in a
multi-hard drive
configuration.
Bootable hard drive's
controller is not listed
first in the Boot Order.
The device is attached
to a SATA port that has
been disabled in
Computer Setup.
Legacy operating
system does not support
boot devices attached
to SATA4 or SATA5
ports.
Boot order is not
correct.
437804-001
Solution
1. Insert a bootable diskette into
the diskette drive and restart the
computer.
2. Check hard drive format using
fdisk:
If NTFS formatting, use a third
party reader to evaluate the
drive.
If FAT32 formatting, the hard
drive cannot be accessed.
1. Insert a bootable system diskette
and restart.
2. Check hard drive format using
fdisk:
If NTFS formatting, use a third
party reader to evaluate the
drive.
If FAT32 formatting, the hard
drive cannot be accessed.
3. Install system files for the
appropriate operating system.
Run the Computer Setup utility and
enable the hard drive entry in the
Storage > Boot Order list.
If attempting to boot from a hard
drive, ensure it is attached to system
board connector labeled P60
SATA 0.
Run the Computer Setup utility and
select Storage > Boot Order
and ensure the bootable hard
drive's controller is listed
immediately under the Hard Drive
entry.
Run the Computer Setup utility and
ensure the device's SATA port is
enabled in Storage > Storage
Options.
Connect boot devices to SATA0 or
SATA1 ports.
Run the Computer Setup utility and
change boot sequence in Storage
> Boot Order.
Service Reference Guide, dc5700

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