HP Brio BA200 User Manual page 74

5 Troubleshooting
Smart Card Troubleshooting Help Zone
Problem
At startup, no smart card is detected.
My PIN is not accepted.
I can't open Smart Card Security
Manager to disable BIOS security
(OmniBooks only).
74
Explanation
The smart card, card reader, or
PCMCIA slot (for an OmniBook)
is bad, or there is a conflict
with another device.
You are using the wrong smart
card.
The hard disk has a problem.
What to Do
Reinsert the card, face-up and so the
end nearest the gold memory emblem
goes in first.
Reinsert the card reader in the slot.
Make sure it is fully inserted.
(for OmniBooks only) Check device
configurations in Windows. The reader
must use I/O address 0300. Change the
address of a LAN card or other device
that uses address 0300.
If another system is available, open
Smart Card Security Manager and
insert your reader and card. Check
whether they are detected properly.
Call HP for repair assistance.
Check the user name displayed at the
PIN prompt.
Insert the BIOS administrator card.
Reboot the computer and press F2 to
run BIOS setup, then disable BIOS
security.