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HP Laserjet,Color Laserjet 1600 User Manual: Performance Problems

Hp laserjet,color laserjet 1600: user guide.
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Problem
Jamming, damage to device
Problems with feeding
Print is skewed (crooked)
More than one sheet feeds at one time.
Device does not pull media from the
media input tray.

Performance problems

Try the tips in this section if pages exit the device, but have nothing printed on them, or when the device
does not print any pages.
Problem
Pages print but are totally blank.
92
Chapter 8
Problem solving
Cause
The paper has cutouts or perforations.
The paper has ragged edges.
The paper varies from side-to-side.
The paper is too moist, too rough, too
heavy or too smooth, has the wrong grain
direction, or is of short-grain construction
or it is embossed or from a faulty paper
lot.
The media guides might be incorrectly
adjusted.
The media tray might be overloaded.
The media might be wrinkled, folded, or
damaged.
The device might be in manual feed
mode.
The media tray might be overloaded.
The paper-length adjustment control in
Tray 2 or optional Tray 3 is set at a length
that is greater than the media size.
The pickup roller might be dirty or
damaged.
Cause
The sealing tape might still be in the print
cartridges.
Solution
Use paper that is free of cutouts or
perforations.
Use high-quality paper that is made for
color laser printers.
Turn the paper over.
Try another kind of paper, between 100
and 250 Sheffield, 4 to 6% moisture
content.
Use long-grain paper.
Remove all media from the input tray,
straighten the stack, and then load the
media in the input tray again. Adjust the
media guides to the width and length of
the media that you are using and try
printing again.
Remove some of the media from the tray.
See
Loading
trays.
Verify that the media is not wrinkled,
folded, or damaged. Try printing on
media from a new or different package.
If Manual feed appears on the
device control-panel display,
press
(Select) to print the job.
Verify that the device is not in
manual feed mode and print your
job again.
Remove some of the media from the tray.
See
Loading
trays.
Adjust the paper-length adjustment
control to the correct length.
Contact HP Customer Care. See
HP Customer Care
or the support flyer
that came in the device box.
Solution
Verify that the sealing tape has been
completely removed from the print
cartridges.
ENWW

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Troubleshooting

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