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HP Laserjet,Color Laserjet 1600 User Manual: Solving Issues With Color Documents

Hp laserjet,color laserjet 1600: user guide.
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Problem
An image that appears at the top of the
page (in solid black) repeats farther
down the page (in a gray field).

Solving issues with color documents

This section describes issues that can occur when you print in color.
Problem
Only black is printing when the document
should be printing in color.
One or more colors are not printing, or
are inaccurate.
ENWW
Cause
If large amounts of toner have scattered
around the characters, the paper might
have high resistivity.
Software settings might affect image
printing.
The order of images printed might affect
printing.
A power surge might have affected the
device.
Cause
Color mode is not selected in your
program or printer driver.
The correct printer driver might not be
selected in the program.
The device might not be correctly
configured.
Sealing tape might be on the print
cartridges.
The media might not meet HP
specifications.
Solution
Use a different paper, such as high-
quality paper that is intended for color
laser printers.
In your software program, change the
tone (darkness) of the field in which the
repeated image appears.
In your software program, rotate the
whole page 180° to print the lighter
image first.
Change the order in which the images
are printed. For example, have the lighter
image at the top of the page, and the
darker image farther down the page.
If the defect occurs later in a print job,
turn the device off for 10 minutes, and
then turn on the device to restart the print
job.
Solution
Select color mode instead of grayscale
mode.
Select the correct printer driver.
Print a Configuration page. If no color
appears on the Configuration page,
contact HP Customer Care. See
HP Customer Care
or the support flyer
that came in the device box.
Verify that the sealing tape has been
completely removed from the print
cartridges.
Use a different paper, such as high-
quality paper that is intended for color
laser printers.
Print problems
89

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