If neither print cartridge is low on ink, press the
Status light remains on, turn off, then turn on the printer.
if the light is on and flashing
Verify that the
correct print cartridges
If you were printing a borderless document when the light started flashing, follow
Otherwise, follow these steps:
1. Open the printer's top cover, remove the black or photo print cartridge, then
close the cover.
2. Do one of the following:
If the light is flashing: Open the top cover, replace the print cartridge you
removed, then remove the tri-color print cartridge. Go to step 3.
If the light is off: There is a problem with the print cartridge you removed.
Go to step 3.
After cleaning the print cartridge, reinsert it into the printer.
If the print cartridge status light continues to flash,
all lights are flashing
the printer may need to be restarted
1. Press the
restart the printer.
Proceed to step 2 if the lights continue to flash.
2. Press the
3. Disconnect the printer's power cord from the electrical outlet.
4. Reconnect the printer's power cord to the electrical outlet.
5. Press the
the print cartridge.
button to turn off the printer, then press the
button to turn off the printer.
button to turn on the printer.
button. If the Print Cartridge
replace the print