What To Do If; Troubleshooting; Emergency Release - Bosch WVH28420GB Operating Instructions Manual

What to do if ...

Water is leaking out. – Fit/refit drainage hose correctly.
– Tighten the screw connection of the supply hose.
No water supply. – Start/Pause
Detergent not dispensed. – Tap not turned on?
– Filter blocked? Clean the filter.
instructions, Page 8
– Supply hose kinked or trapped?
Washer dryer door cannot – Safety function active. Programme stopped?
be opened.
–
– Can be opened by emergency release only.
– Childproof lock is activated?
Programme does not start. – Start/Pause
– Washer dryer door closed properly?
Detergent solution is not – Clean the drain pump.
drained. instructions, Page 8
– Clean waste pipe and/or drainage hose.
Water not visible in the drum. – Not a fault – water below the visible area.
Spin result not satisfactory. – Wash small and large items of laundry together.
–
– Speed selected too low?
Spin cycle performed several – Not a fault – unbalanced load detection system adjusts the
times. imbalance.
Compartment not rinsed – Remove the insert. Clean detergent drawer and insert it again.
out completely.
Odour formation in the
– Run the Fluff Clean
washer dryer.
– Use standard detergents.
Foam escapes from the – Too much detergent used?
detergent drawer. Mix 1 tablespoon of fabric softener with ½ litre of water and
pour into compartment II in the detergent drawer.
– Reduce detergent dosage for the next wash cycle.
– Use commercially available low foam detergents and care
products which are suitable for use in washer dryer.
Excessive noise, vibrations – Are the appliance feet fixed?
and "wandering" during spin Secure the appliance feet.
cycle.
instructions, Page 5
– Transportation safety devices removed?
Remove transport bolts.
instructions, Page 3
Display panel/indicator – Power failure?
lamps do not function while – Circuit breaker tripped? Reset the circuit breaker/change the
the appliance is running. fuse.
– If the fault occurs repeatedly, call the customer service.
Programme sequence – Not a fault – unbalanced load detection system adjusts
longer than usual. imbalance by repeatedly distributing the laundry.
– Not a fault – foam detection system active – adds an additional
rinse cycle.
Detergent residues on the – Occasionally, phosphate-free detergents contain water-
laundry. insoluble residues.
– Select Rinse
Spinning noise during drying. – This is an innovative process called thermospinning to reduce
energy consumption during drying.
Differently coloured fluff from
– Run the Fluff Clean
the previous drying cycle is
inside to remove fluff accumulated in the tub during tumble
redeposited to the laundry in
drying.
the following washing cycle.
Water inlet noise during – The machine includes a self cleaning function to remove fluff
drying, Water tap symbol that is released from laundry during drying. This is done with
is flashing during drying. help of a small amount of tap water. Open the water tap also
during drying.
not selected?
Installation and maintenance
(no final spin/drain) selected? Page 5
Page10
or Finish in selected?
Installation and maintenance
Less Iron selected? Page 10
Page 10
Installation and maintenance instructions, Page 7
(cold) programme without laundry.
Installation and maintenance
Installation and maintenance
or brush the laundry after washing.
(cold) programme without laundry
What to do if ...
Drying duration extended.
Page 5
Drying programme does not
start.
Page13
The drying result is not
satisfactory (laundry is not
dry enough).
A small amount of water is
observed dripping on the
dried laundry load when the
door is opened.
If you cannot correct a fault yourself or a repair is required:
– Turn the programme selector to
– Turn off the tap and call customer services.

Emergency release

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– According to the air cooling principle, higher environment
temperature will result in poor drying performance, so the
drying duration will be extended. Ensure a good ventilation
to remove exhaust heat.
– Air inlet filter blocked? Installation and maintenance
instructions, Page 9: Clean the air inlet filter
– Run the Fluff Clean (cold) programme without laundry to
remove fluff accumulated in the tub and drying system.
– Drying programme not selected?
button and Page 7: Programme overview
– Loading door not closed properly?
– Pump is blocked? Installation and maintenance
instructions, Page 8: Clean the drain pump
– Too high environmental temperature (above 30 °C) or bad
ventilation of the room, where the washer dryer is placed –
ensure good ventilation to remove exhaust heat.
– The laundry has not been spun well enough before drying –
always set the highest selectable spin speed for all washing
programmes.
– Machine overload: please follow the load recommendation
in the progamme table and load display, do not overload
machine, because of maximum load amount for drying is lower
than for washing unload the machine after washing with
maximum load for washing and separate the load into two
drying cycles.
– The line voltage of the power supply is too low (below 200 V)
– ensure suitable power supply.
– Air inlet filter blocked? Installation and maintenance
instructions, Page 9: Clean the air inlet filter
– Thick multilayered textiles or textiles with thick fillings – these
textiles easily dry on the surface, but not inside. This
equalization process may take longer. Please use time drying
programs to completely dry these kinds of textiles.
– Drying time is shortened with a small load. Some residual
moisture may remain in the drying system. Opening the door
quickly creates a suction effect which pulls moisture from the
drying system.
– Open the door slowly. Avoid jerking the door open.
Off and pull the mains plug out of the socket.
e.g. in the event of power failure
The programme will continue to run when the power is restored.
However, if the laundry has to be removed, the washing
machine door can be opened as follows:
Risk of scalding.
The detergent solution and laundry may be hot.
If possible, leave it to cool down.
Do not open the washer dryer door if water can be seen
through the glass.
– Set the programme selector to Off and disconnect the mains plug.
– Drain the detergent solution. Installation and maintenance
instructions, Page 8
– Pull the emergency release with a tool and release.
The washer dryer door can then be opened.
Page 10: Dry option
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