Download Print this page

HP Business Inkjet 1000 User Manual

Hp business inkjet 1000: user guide.
Hide thumbs


HP Business Inkjet 1000
Series Printer
User's Guide



   Related Manuals for HP Business Inkjet 1000

   Summary of Contents for HP Business Inkjet 1000

  • Page 1

    HP Business Inkjet 1000 Series Printer User’s Guide...

  • Page 2

    HP Business Inkjet 1000 Series Printer User’s Guide First edition: 04/2005...

  • Page 3

    The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 4: Table Of Contents

    Sharing the printer on a locally shared network (Windows) .......

  • Page 5

    Printer is not responding (nothing prints) ........

  • Page 6: Getting Started

    HP Instant Support is available for Windows users only. • HP Inkjet Utility. The HP Inkjet Utility contains tools to calibrate the printer, clean the printheads, print a test page, and find website support information. The HP Inkjet Utility is available for Mac OS users only. •...

  • Page 7: Learning About Printer Configurations

    Learning about printer configurations This printer is a four-color Inkjet printer that prints up to 23 pages per minute (ppm) in monochrome (black and white) and 18 ppm in color in Draft mode. The printer includes these features. • Paper handling. This model includes a standard input tray (Tray 1) that holds up to 150 sheets.

  • Page 8: Printing Supplies Area

    • while the printer is printing a manual duplex job and waiting for the job to be turned If the printed page is drying, then wait for the printer to finish, and the light will turn off. Otherwise, resolve the problem and press the Printer lights (resume button) if the light does not turn off.

  • Page 9: Back View

    Back view USB connector. Power input. Auto-duplex unit. Rear-access panel. Getting started...

  • Page 10: Connecting The Printer

    To use a USB cable to connect the printer to a computer running the Mac OS, see directly using a USB cable (Mac For Windows, you can use a USB cable to connect the printer to the computer if the computer has a USB port and is running Microsoft Windows 98, Me, 2000, or XP.

  • Page 11

    Follow the instructions on the screen to complete the installation. When prompted, connect the USB cable to the computer and the printer. The Found New Hardware wizard appears on the computer screen and the printer icon is created in the Printers folder.

  • Page 12: Sharing The Printer On A Locally Shared Network (windows)

    Browse to the printer on the network and drag the printer to your Printers folder. • Add the printer and install the software from the INF file that has been saved to a location on your network. Ask the network administrator where the INF file is located.

  • Page 13: Connecting Directly Using A Usb Cable (mac Os)

    Click Add. Select USB from the menu. Select HP Business Inkjet 1000 from the printer list, and then click Add. A dot appears beside the printer name, indicating that this printer is now the default printer. 10.Close the Print Center or the Printer Setup Utility.

  • Page 14: Uninstalling The Printing System Software

    Select the printing software that you wish to remove. Click the button for adding or removing software. Follow the instructions on the screen to complete the removal of the printer software. NOTE: You must have administrator privileges to uninstall the printer software in Windows 2000 and Windows XP.

  • Page 15: Making Copies Of The Software

    Customization Utility to copy disks. You can also use this utility to copy the printer software to your hard drive or to a network drive. After the files are copied to another location, you can install the printer software from that location.

  • Page 16: Using The Printer

    In this section you will learn how to use the printer driver to change printer settings and to perform basic printer tasks. You will also learn about the special media that you can use with the printer and how to print on that media.

  • Page 17: Understanding Specifications For Supported Media

    8.5 inches wide and 234 inches long) Custom-size media between 76.2 to 216 mm wide and 127 to 356 mm long (3 to 8.5 inches wide and 5 to 14 inches long) Using the printer Loading media. Tray 1...

  • Page 18: Setting Minimum Margins

    Understanding supported media types and weights This table provides information regarding the types and weights of media that each paper path can accept and the maximum capacity that each path can hold. Tray Type Tray 1 Paper Transparencies or labels Envelopes Cards Optional...

  • Page 19

    Media Letter, legal, executive, banner (letter) A4, A5, ISO B5, cards, banner (A4) HP Greeting Card Envelope 0.12 inch All other size envelopes Custom-size media Photo (4 by 6 inches, or 101.6 by 152.4 mm) with tear-off tab NOTE: When you are using an optional auto-duplex unit, the minimum top and bottom margin must match or exceed 0.46 inch or 11.7 mm.

  • Page 20: Loading Media

    If you have loaded legal-size or longer media, keep the front of the tray lowered. Damage to the media or printer might result if you raise the front of the tray with this longer media loaded. Pull out the paper extension on the output tray.

  • Page 21: Printing Using The Pcl 3 Printer Driver

    In most situations, you will probably print documents using the printer driver. Although specific options vary depending on the application you are using, you can usually gain access to the printer driver by clicking File and then clicking Print in the application.

  • Page 22: Changing Printer Settings

    After you close the application, the printer settings return to the defaults configured in the printer driver. If you want to set printing options for all jobs you print from all applications, change the default settings in the printer driver.

  • Page 23: Changing Settings For The Mac Os

    You can change printer settings from the Page Setup and Print dialog boxes in the Mac OS. You can also select the default printer. The default printer is the one that is used if you choose the Print command without first specifying which printer you want to use with an application. The default printer should be the printer that you use most often.

  • Page 24: Performing Printer Tasks

    For the Mac OS, click the Print Center icon or the Printer Setup Utility icon. In the Printer List dialog box, double-click the printer icon. In the HP Business Inkjet 1000 dialog box, select the print job and click Delete.

  • Page 25: Performing Manual Duplexing

    Click OK to close the dialog box. Click OK to print. Depending on your type of printer connection, do one of the following steps. • For directly connected printers: After the first side prints, a dialog box appears on your computer.

  • Page 26: Performing Automatic Duplexing

    When printing is complete on one side of the paper, the printer holds the paper and pauses while the ink dries. Once the ink is dry, the paper is pulled back into the printer and the second side of the paper is printed.

  • Page 27: Printing Photographs

    Printing photographs You can print photographs from your digital camera from a software application such as HP Photo Printing Software. Use Best mode to print photographs. In this mode, printing takes longer and more memory is required from your computer.

  • Page 28: Printing On Special Media

    On the Paper/Quality tab, select the paper type you are using in the Type is box (for example, HP Glossy Greeting Card Paper). Select the envelope or card size from the Size is menu. Change any other print settings, if necessary, and then click OK.

  • Page 29: Printing On Transparencies

    Printing on transparencies You can print transparencies from Tray 1. For best results, use HP Premium Plus Inkjet Transparency Film, which is specifically designed to work with the printer, or other transparency film that is designed for inkjet printers. To load transparencies Remove all media from Tray 1.

  • Page 30: Printing On Custom-size Media

    If your application does not support custom size media, set the size in the printer driver, create the document, and then print it. (You might need to reformat existing documents to print them correctly on custom paper sizes.)

  • Page 31

    In the Settings pull-down menu, click Page Attributes. In the Paper Size pull-down menu, select the custom paper size that you created. Click OK. On the File menu, click Print. 10.Change any other settings if necessary. 11.Print the document. Using the printer...

  • Page 32: Using Diagnostic Tools

    3 Using diagnostic tools HP provides several sources of help for you when you need information about the printer or when you need help solving a printer problem. Using the Toolbox The Toolbox, which is available only to Windows users, provides status and maintenance information about your printer.

  • Page 33: Information Tab

    Information tab The Information tab lets you register the printer, check for a new printer driver, view printer hardware and printhead health information, and gain access to an online ink usage page for your printer. It also gives you access to help information about using the printer, troubleshooting, and contacting HP.

  • Page 34: Using Hp Instant Support

    Notification of printer driver and firmware updates When a firmware or driver update for your printer is available, a notification message will appear on the HP Instant Support homepage. You can open the download site from the Web page. •...

  • Page 35: Using The Hp Inkjet Utility

    Enable or Disable. Using the HP Inkjet Utility The HP Inkjet Utility contains tools to calibrate the printer, clean the printheads, print a test page, print a configuration page for the printer, and find website support information.

  • Page 36: Using Hp Web Jetadmin

    NOTE: HP Web Jetadmin is only available if the printer is connected to a network using an optional HP Jetdirect print server. For ordering information, see HP Web Jetadmin supports IP-based networks only. This browser-based software can be installed and hosted on one of the following supported platforms: •...

  • Page 37

    Using diagnostic tools...

  • Page 38: Maintaining And Troubleshooting

    Replacing ink cartridges CAUTION: The ink in HP ink cartridges has been formulated to ensure superior print quality and compatibility with your printer. Damage to the printer that results from modifying or refilling the ink cartridges, or from using non-HP ink cartridges, is not covered under the warranty.

  • Page 39

    To replace an ink cartridge Turn the printer power on, and then lift the printing supplies cover. Remove the ink cartridge that requires replacement by grasping it between your thumb and forefinger and pulling it firmly toward you. Insert the new ink cartridge into its own color-coded slot.

  • Page 40: Checking The Printheads

    Cleaning the printheads CAUTION: HP is not responsible for damage to the printer that results from modifying the printheads. If the printed characters are incomplete, or if dots or lines are missing from the printouts, you might need to clean the printheads. This is a symptom of clogged ink nozzles, which are a result of prolonged exposure to air.

  • Page 41

    To clean the printheads from the HP Inkjet Utility Open the HP Inkjet Utility. Click Clean and follow the instructions on the screen. To perform a level 1 printhead cleaning at the control panel Press and hold down the While holding down the Release the (power button).

  • Page 42: Cleaning The Printhead Contacts

    To clean the printhead contacts Turn the printer power on, and then lift the printing supplies cover. Lift the ink cartridge cover, and then lift the printhead cover. Wait two or three seconds, and then unplug the printer power cord.

  • Page 43

    Before re-inserting the printheads, make sure all the electrical contacts have had at least five minutes to dry. 10.Plug in the power cord and turn on the printer. The control panel should still indicate that a printhead is missing. 11.Reinsert the printhead into its color-coded slot. Press down firmly on the printhead to ensure proper contact.

  • Page 44: Aligning The Printheads

    (power button) and press the To align the printheads from the Toolbox (Windows) Click Start, point to Programs, point to HP Business Inkjet 1000 Series, and click HP Business Inkjet 1000 Series Toolbox. On the Services tab, click Align Printheads and click Align.

  • Page 45: Replacing The Printheads

    Only replace the color of printhead indicated. You can check the status of the printheads from the Toolbox. You can also check the printer control panel to see if a printhead needs to be replaced, as shown here. To replace a printhead Turn the printer power on, and then lift the printing supplies cover.

  • Page 46: Calibrating Color

    Click the Toolbox icon on your desktop to open the Toolbox. On the Printer Services tab, click Calibrate Color and follow the directions. To calibrate color from the HP Inkjet Utility Open the HP Inkjet Utility and click Calibrate Color. Follow the instructions on the screen. Calibrating color...

  • Page 47: Clearing Jams

    Otherwise, go to step 6. a. When you lift the top cover, the carriage should return to its position on the right side of the printer. If the carriage does not return to the right side, turn the printer off.

  • Page 48: To Avoid Jams

    Free any wrinkled media and pull the sheet towards you through the top of the printer. After you clear the jam, close all covers, turn on the printer (if you turned it off), and then press the (resume button) to continue the print job.

  • Page 49: Starting Troubleshooting

    • Check that the power cord is securely connected to the printer and plugged into a live electrical outlet. • Check that the Power (green) light is on and not blinking. When the printer is first turned on, it takes approximately 45 seconds to warm up.

  • Page 50: Printing A Configuration Page

    You can print the printer configuration page from the control panel. If you are using a computer that is running Windows, you can also print the printer configuration page from the Toolbox.

  • Page 51: Resolving Printer Problems

    If you tried to print when the printer was off, an alert message should have appeared on your computer screen. If the printer was off and you did not see a message when you tried to print, the printer setup might be incorrect.

  • Page 52: All Lights Are Blinking

    A non-recoverable error has occurred • For example, the printhead carriage might be jammed. Try turning the printer off and then on again. If the printer does not recover, unplug the printer from the power outlet and call HP Customer Support. Support and warranty.

  • Page 53: Resolving Printing Problems

    Check the printer setup • If the printer selection is a problem, open the Printers folder in Windows and set this printer as the default. In the Mac OS, set this printer as the default in the Chooser or the Print Center.

  • Page 54: Placement Of The Text Or Graphics Is Wrong

    Some of the content might be missing or cut off if the document size is larger than the media loaded in the tray. If the layout of the document you are trying to print will fit on a media size supported by the printer, then load the correct media size. Make sure to select the correct page orientation.

  • Page 55: Meaningless Characters Print

    • Color documents that have rich, blended colors can wrinkle or smear when printed using Best mode. Try using the Normal, Fast Normal, or Draft mode to reduce ink, or use HP Premium Paper designed for printing vivid color documents.

  • Page 56

    Check the ink cartridges • When colors are completely wrong, the printer might have run out of one or more colors of ink. Check the status of the ink cartridges in the Toolbox or on the control panel, and then replace any low or empty ink cartridges.

  • Page 57

    Make sure that the ink cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer. HP does not guarantee or support refilled ink cartridges. For ordering HP supplies and accessories, see...

  • Page 58: Resolving Paper-feed Problems

    • When you reinsert a tray in the printer, make sure that you insert it gently. Forceful insertion with a full stack of paper can cause sheets to slide up within the printer, causing the printer to jam or pick multiple sheets at one time.

  • Page 59: Troubleshooting Installation Issues

    If you had trouble installing the printer, check these items. Hardware installation issues • Make sure the power supply cord is connected securely to the printer. Make sure that the power cord is connect securely between the power supply and a working power outlet. •...

  • Page 60

    Mac OS X (10.1 or later): 100 MB RAM To view the CHM file (Windows), you must be running Internet Explorer 4.0 or later. *Windows NT 4.0 is only supported if an optional HP Jetdirect print server is connected to the printer. For ordering information, see •...

  • Page 61

    Maintaining and troubleshooting...

  • Page 62: Printer Lights Reference

    5 Printer lights reference The printer LEDs (or lights) indicate printer status and are useful for diagnosing printing problems. This chapter provides a list of LED status light combinations, what they indicate, and how to solve the problem. Power button...

  • Page 63

    Resume light blinks. • Load paper and then press the (resume button). The printer is in manual duplex mode. It is waiting for the ink to dry so the pages can be flipped over and reloaded. • Reload the stack into the printer and press the The printer is pausing for the ink to dry.

  • Page 64

    • If you thought that this ink cartridge was an HP ink cartridge, return it to the place where you purchased it. Buy and install an HP ink cartridge. • If you choose to use a non-HP ink...

  • Page 65

    Turn the printer off, and then on again. and Resume light all blink. • If the printer still shows an error, turn the print off, and unplug it. Wait a minute and then turn on the printer again. If the printer error has cleared, send the job again.

  • Page 66: Hp Supplies And Accessories

    A HP supplies and accessories You can order HP supplies and accessories from the HP website. Visit ( for more information. You can also order printing supplies using the Toolbox. Ordering printing supplies through the Toolbox The three requirements to use this features are listed here.

  • Page 67: Finding Accessory Part Numbers

    Finding accessory part numbers You can order the following accessories for HP Business Inkjet 1000 series printers. Two-sided printing accessory (duplex unit) Two-sided printing accessory (duplex unit) USB cable HP USB A-B (2 meter) HP Jetdirect print servers Visit operating systems such as Windows NT 4.0.

  • Page 68: Finding Supplies Part Numbers

    Finding supplies part numbers All of the following supplies work with all models of the HP Business Inkjet 1000 series printers. Ink cartridges HP No. 10 Black HP No. 13 Black HP No. 11 Cyan HP No. 13 Cyan HP No. 11 Magenta HP No.

  • Page 69: Hp Premium Photo Paper

    25 sheets, two-sided, semi-gloss HP Everyday Photo Paper 100 sheets, two-sided, matte 25 sheets, two-sided, matte 25 sheets, two-sided, semi-gloss HP Brochure and Flyer Paper 50 sheets, two-sided, glossy 50 sheets, matte 100 sheets, tri-fold, two-sided, glossy 50 sheets, two-sided, glossy HP supplies and accessories Letter (8.5 by 11 inches)

  • Page 70: Hp Premium Inkjet Paper

    200 sheets, coated, matte 100 sheets, coated, heavyweight HP Premium Inkjet Transparency Film 20 sheets 50 sheets 20 sheets 50 sheets HP Premium Plus Inkjet Transparency Film 20 sheets 50 sheets HP Banner Paper 100 sheets 100 sheets HP Textured Greeting Cards...

  • Page 71

    HP Matte Greeting Cards 20 sheets, 20 envelopes, white/quarter-fold 20 sheets, 20 envelopes, white/quarter-fold 20 sheets, 20 envelopes, white/half-fold HP Iron-on T-shirt Transfers 10 sheets (12 transfers per sheet) 10 sheets (12 transfers per sheet) HP supplies and accessories Letter (8.5 by 11 inches)

  • Page 72: Support And Warranty

    You should be able to resolve most printing problems by stepping through the provided solutions. HP Instant Support HP Instant Support, which is available only to Windows users, is a Web-based tool that provides product- specific services, troubleshooting tips, and information about your printer’s ink and media usage. To open HP Instant Support, click HP Instant Support on the Toolbox’s Information tab.

  • Page 73: Obtaining Hp Telephone Support

    Note how the printer is connected to your system, such as USB or network. Obtain the printer driver and version number of the printer software, such as HP Business Inkjet 1000 Series Version: 2.325.0.0. (To find the printer driver version number, open the printer settings or properties dialog box and click the HP logo in the dialog box.)

  • Page 74: Telephone Support Numbers

    Telephone support numbers In many location, HP provides toll free telephone support during the warranty period. However, some of the support numbers listed below may not be toll free. For the most current list of telephone support numbers, see

  • Page 75

    Estonia Finland France French Guiana Germany HP bietet während der Gewährleistungsfrist vielerorts gebührenfreien telefonischen Support an. Die nachfolgend aufgelisteten Rufnummern sind jedoch unter Umständen nicht gebührenfrei. Zur weiteren Klärung oder um zusätzliche Information zu erhalten, können Sie Kontakt mit der Online- Kundenbetreuung von HP (

  • Page 76

    0848 802 020 5 210 3333 / Toll -free: 800 10000 27 303 303 +1800 805 405 0-800-990-011 / 877-219-8671 01-800-474-68368 (800 HP INVENT ) Ciudad de Mexico (DF): 55-5258-9922 Servicios 55-5091-7000 Pre-Ventas 22 40 47 47 0900 117 0000...

  • Page 77

    U.S. Virgin Islands Vatican City Venezuela Vietnam West Africa (English-speaking countries/regions) West Africa (French-speaking countries/regions) Yemen * For support information, call your HP service provider. Support and warranty Telephone number 2 5752 5752 086 000 1030 902 010 333 156 / 800-711-2884...

  • Page 78: Hewlett-packard Limited Warranty Statement

    HP does not warrant that the operation of any product will be uninterrupted or error free. HP’s limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a.

  • Page 79: Limitations Of Warranty


  • Page 80

    Microsoft Windows 98, Windows Me, Windows NT 4.0*, Windows 2000, Windows XP Mac OS X (10.1 or later) *Windows NT 4.0 is only supported if an optional HP Jetdirect print server is connected to the printer. For ordering information, see...

  • Page 81: Printer Specifications

    Mac OS X (10.1 or later): 333 MHz (iMac) or 350 MHz (Power Mac G3 or later), 64 MB RAM To view the CHM file (Windows), you must be running Internet Explorer 4.0 or later. *Windows NT 4.0 is only supported if an optional HP Jetdirect print server is connected to the printer. For ordering information, see...

  • Page 82: Regulatory Information

    D Regulatory information FCC statement The U.S. Federal Communications Commission (in 47 cfr 15.105) has specified that the following notices be brought to the attention of users of this product. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 83: Emi Statement (korea)

    For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRC-0302. The regulatory number should not be confused with the product name (HP Business Inkjet 1 00) or product number (C8179A). Power cord statement The power cord cannot be repaired.

  • Page 84: Environmental Sustainability Program

    Hewlett-Packard is committed to providing quality products in an environmentally sound manner. HP continuously improves the design processes of its printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. HP has also developed processes to minimize the negative impact of the disposal of the printer at the end of its printing life.

  • Page 85: Hazardous Materials

    HP products and supplies HP's Planet Partners™ recycling service provides an easy way to recycle any brand of computer equipment or HP printing supplies. HP's state-of-the-art processes ensure that your unwanted hardware or HP printing supply is recycled in a way that conserves resources.

  • Page 86: Declaration Of Conformity

    Hewlett-Packard Singapore (Pte) Ltd. Imaging and Printing Manufacturing Operation Singapore 60 Alexandra Terrace #07-01 The Comtech Singapore 118502 HP Business Inkjet 1000 C8179A SNPRC-0302 IEC 60950-1: 1999 / EN 60950-1:2000 EN 60825-1:1994 + A1:2002 Class 1 for LEDs CISPR 22: 1997 / EN 55022:1998 Class B...

  • Page 87

    Regulatory information...

  • Page 88: Index

    Index 10/100-BaseTX print servers. See HP Jetdirect print servers 250-sheet tray. See tray 2 accessories ordering online 31, part numbers warranty ADI AutoCAD drivers Adobe PostScript 3 software RIP aligning printheads 30, Apple Macintosh. See Macintosh AutoCAD drivers auto-duplex unit...

  • Page 89

    See printer drivers Duplexer part number duplexer. See auto-duplex unit duplexing automatic description and guidelines manual duty cycle EIO print servers. See HP Jetdirect print servers EMI statement (Korea) energy consumption Energy Star envelope slot capacity clearing jams illustration...

  • Page 90

    See output tray paper trays. See tray 1; tray 2; tray, output; trays; trays, input parallel port connecting to print servers. See HP Jetdirect print servers part numbers accessories supplies parts control panel...

  • Page 91

    Premium Inkjet Transparency Film Premium Paper, PH premium papers, HP Premium Photo Paper, HP Premium Plus Inkjet Transparency Film, HP Premium Plus Photo Paper, HP print cartridges. See ink cartridges print jobs cancelling 5, resuming print media. See media print quality, troubleshooting...

  • Page 92

    HP Instant Support 3, 30, HP support light patterns on control panel list of common printing problems and instructions for solving myPrint Mileage printer configuration page Toolbox T-shirt Transfers, HP Iron-on two-sided printing.

  • Page 93


  • Page 94

    Print server or print server card A print server or print server card is a piece of hardware that can be connected to a printer (or other device), either internally or externally. The print server allows the printer to communicate with the computers on a network.

  • Page 95

    For more information, see the printer driver Help. Resolution Resolution is a measure of the quality of the image you are printing. In HP printers, the resolution and printing technologies work together to produce superb results that resolution alone cannot offer.

  • Page 96

    © 2005 Hewlett-Packard Development Company, L.P.

This manual also for:

Business inkjet 1000 series

Comments to this Manuals

Symbols: 0
Latest comments: