Page of 266
Download Table of ContentsContents Print This PagePrint Bookmark

HP Laserjet,Color Laserjet M1217nfw User Manual

Hp laserjet,color laserjet m1217nfw: user guide.
Hide thumbs
LASERJET PROFESSIONAL M1130/M1210
MFP SERIES
User Guide

Advertising

   Related Manuals for HP Laserjet,Color Laserjet M1217nfw

   Summary of Contents for HP Laserjet,Color Laserjet M1217nfw

  • Page 1

    LASERJET PROFESSIONAL M1130/M1210 MFP SERIES User Guide...

  • Page 3

    HP LaserJet Professional M1130/M1210 MFP Series User Guide...

  • Page 4

    Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: CE841-90904...

  • Page 5: Conventions Used In This Guide

    Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product.

  • Page 6

    Conventions used in this guide ENWW...

  • Page 7: Table Of Contents

    Remove software for Windows ... 23 Supported utilities for Windows ... 24 HP Toolbox software ... 24 HP Embedded Web Server (M1210 Series only) ... 24 Other Windows components and utilities ... 24 4 Use the product with Mac Software for Mac ... 26 Supported operating systems for Macintosh ...

  • Page 8: Table Of Contents

    Printer sharing disclaimer ... 34 Connect with USB ... 35 CD installation ... 35 HP Smart Install ... 35 Connect to a network (M1210 Series only) ... 36 Supported network protocols ... 36 Install the product on a wired network ... 36 Configure network settings ...

  • Page 9: Table Of Contents

    Get help for any printing option with Windows ... 55 Change the number of print copies with Windows ... 56 Print colored text as black with Windows ... 56 Save custom print settings for reuse with Windows ... 57 Improve print quality with Windows ... 59 Print on preprinted letterhead or forms with Windows ...

  • Page 10: Table Of Contents

    Fax (M1210 Series only) ... 147 Shop for Supplies ... 150 Other Links ... 150 Use the HP Embedded Web Server (M1210 Series only) ... 151 Open the HP Embedded Web Server ... 151 Features ... 151 Product security features ... 153 Lock the formatter ...

  • Page 11: Table Of Contents

    Print with EconoMode ... 154 Auto-Off mode ... 154 Manage supplies and accessories ... 156 Print when a cartridge reaches estimated end of life ... 156 Manage print cartridges ... 156 Replacement instructions ... 157 Clean the product ... 168 Clean the pickup roller ...

  • Page 12: Table Of Contents

    Cables and interfaces ... 218 Appendix B Service and support Hewlett-Packard limited warranty statement ... 220 HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ... 221 End User License Agreement ... 222 Customer self-repair warranty service ... 224 Customer support ...

  • Page 13: Table Of Contents

    Safety statements ... 236 Laser safety ... 236 Canadian DOC regulations ... 236 Power cord instructions ... 236 EMC statement (Korea) ... 236 Laser statement for Finland ... 237 GS statement (Germany) ... 237 Substances Table (China) ... 238 Restriction on Hazardous Substances statement (Turkey) ... 238 Additional statements for telecom (fax) products ...

  • Page 14

    ENWW...

  • Page 15: Product Basics

    Product basics ● Product comparison ● Environmental features ● Product features ● Product views ENWW...

  • Page 16: Product Comparison

    Product comparison The product is available in the following configurations. M1130 Series ● Prints letter-size pages at speeds up to 19 pages per minute (ppm) and A4-size pages at speeds up to 18 ppm. ● The input tray holds up to 150 sheets of print media or up to 10 envelopes.

  • Page 17: Environmental Features

    Save energy by initiating Auto-off mode for the product. Use HP Smart Web printing to select, store, and organize text and graphics from multiple Web pages and then edit and print exactly what you see onscreen. It gives you the control you need for printing meaningful information while minimizing waste.

  • Page 18: Product Features

    ● Scan from TWAIN-compliant or Windows Imaging Application (WIA)-compliant software. ● Scan from a computer by using HP LaserJet Scan software for Windows or by using HP Director software for Mac. ● Full-functionality fax capabilities with a V.34 fax; includes a phone book and delayed-fax features.

  • Page 19

    Security ENWW Archive printing feature for printing pages that you plan to store for a long time. ● Authentication for genuine HP print cartridges. ● Easy ordering for replacement supplies. ● Supplies status page shows estimated toner level in the print cartridge. Not available for non-HP supplies.

  • Page 20: Product Views, Front View

    Product views Front view M1130 Series Scanner lid Scanner assembly Output bin with extension for long paper Print-cartridge door lift-tab Input tray Short media extender tool Power button Control panel Chapter 1 Product basics ENWW...

  • Page 21

    M1210 Series Document feeder Document feeder output bin Scanner lid Scanner assembly Output bin with extension for long paper Print-cartridge door lift-tab Input tray Short media extender tool Power button Control panel ENWW Product views...

  • Page 22: Back View

    Back view M1130 Series Slot for a cable-type security lock Hi-Speed USB 2.0 port Power connection Chapter 1 Product basics ENWW...

  • Page 23

    M1210 Series Slot for a cable-type security lock RJ-45 network port Hi-Speed USB 2.0 port RJ-11 fax ports Power connection ENWW Product views...

  • Page 24: Serial Number And Model Number Location

    Serial number and model number location The serial number and product model number label is at the back of the product. Chapter 1 Product basics ENWW...

  • Page 25: Control-panel Layout

    Control-panel layout M1130 Series LED display screen: Displays the number of copies, the level of darkness for copies, and the percentage of copy- size reduction or enlargement. It also shows error codes that alert you of problems that require attention. Up and down arrows: Increases or decreases the number of copies, the level of darkness for copies, or the percentage of copy-size reduction or enlargement.

  • Page 26

    M1210 Series Toner-level status light: Indicates the level of toner in the print cartridge is low. Attention light: Indicates a problem with the product. View the LCD display for a message. Ready light: Indicates the product is ready or is processing a job. LCD display screen: Displays status information, menus, and messages.

  • Page 27

    Control panel menus (M1210 Series only) ● Control-panel menus ENWW...

  • Page 28

    Control-panel menus These menus are available from the control-panel main menu: ● Use the Phone Book menu to open the list of entries in the fax phone book. ● Use the Fax Job status menu to display a list of all faxes that are waiting to be sent, or have been received but are waiting to be printed, forwarded, or uploaded to the computer.

  • Page 29

    Table 2-4 Copy setup menu Menu item Default Quality Def. light/dark Def. Collation Def. # of copies Def. Reduce/Enlrg Table 2-5 Reports menu Menu Item Sub-menu item Demo page Fax Reports Fax Confirmation Fax Error report Last Call report Include 1st page ENWW Sub-menu item Description...

  • Page 30

    Table 2-5 Reports menu (continued) Menu Item Sub-menu item Fax Activity log Phone Book report Block Fax list All fax reports Menu structure Config report Supplies Status Table 2-6 Fax setup menu Menu Item Sub-menu item Fax header Your fax number Company name Fax Send setup Def.

  • Page 31

    Table 2-6 Fax setup menu (continued) Menu Item Sub-menu item Dial Prefix Detect dial tone Fax Recv. setup Answer mode Rings to answer Answer Ring Type Extension Phone Silence detect Fit to page ENWW Sub-menu item Description Specifies a prefix number that must be dialed when sending faxes from the product.

  • Page 32

    Table 2-6 Fax setup menu (continued) Menu Item Sub-menu item Stamp faxes Forward fax Block faxes Reprint faxes Private receive F/T ring time All faxes Error correction Fax Speed Table 2-7 System setup menu Menu Item Sub-menu item Language (List of available control-panel display languages.) Paper setup...

  • Page 33

    Table 2-7 System setup menu (continued) Menu Item Sub-menu item Volume settings Alarm volume Ring volume Key-press volume Phoneline volume Time/Date (Settings for time format, current time, date format, and current date.) Table 2-8 Service menu Menu item T.30 trace Restore Defaults Cleaning Mode USB speed...

  • Page 34

    Table 2-9 Network config. menu Menu item TCP/IP Config Link Speed Network Services Show IP address Restore Defaults Chapter 2 Control panel menus (M1210 Series only) Sub-menu item Description Automatic Select the Automatic option to automatically configure all the TCP/IP settings. Manual Select the Manual option to manually configure the IP address, subnet mask, and default gateway.

  • Page 35: Software For Windows

    Software for Windows ● Supported operating systems for Windows ● Printer driver ● Priority for print settings ● Change printer-driver settings for Windows ● Remove software for Windows ● Supported utilities for Windows ENWW...

  • Page 36: Printer Driver, Priority For Print Settings

    NOTE: The most recent drivers are available at www.hp.com/go/ljm1210series_software. Depending on the configuration of Windows-based computers, the installation program for the product software automatically checks the computer for Internet access in order to obtain the latest drivers.

  • Page 37: Change Printer-driver Settings For Windows

    Change printer-driver settings for Windows Change the settings for all print jobs until the software program is closed On the File menu in the software program, click Print. Select the driver, and then click Properties or Preferences. The steps can vary; this procedure is most common. Change the default settings for all print jobs Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes.

  • Page 38: Supported Utilities For Windows, Hp Toolbox Software, Hp Embedded Web Server (m1210 Series Only)

    Web browser on your computer. To gain access to the HP Embedded Web Server, type the IP address for the product in the address line of the browser. Other Windows components and utilities ●...

  • Page 39: Use The Product With Mac

    Use the product with Mac ● Software for Mac ● Print with Mac ● Fax with Mac (M1210 Series only) ● Scan with Mac ENWW...

  • Page 40: Supported Operating Systems For Macintosh, Supported Printer Drivers For Macintosh, Remove Software For Mac

    The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, a CUPS driver, and the HP Printer Utilities for Mac OS X. The HP printer PPD file, in combination with the CUPS driver, provides full printing functionality and access to specific HP printer features.

  • Page 41: Change Printer-driver Settings For Mac

    Change printer-driver settings for Mac Change the settings for all print jobs until the software program is closed On the File menu, click thePrint button. Change the settings that you want on the various menus. ENWW Change the default settings for all print jobs On the File menu, click thePrint button.

  • Page 42: Print With Mac, Create And Use Printing Presets With Mac

    Print with Mac Create and use printing presets with Mac Use printing presets to save the current printer driver settings for reuse. Create a printing preset On the File menu, click the Print option. Select the driver. Select the print settings that you want to save for reuse. In the Presets menu, click the Save As...

  • Page 43: Print Multiple Pages On One Sheet Of Paper With Mac

    Open the Cover Page menu, and then select where to print the cover page. Click either the Before Document button or the After Document button. In the Cover Page Type menu, select the message that you want to print on the cover page. NOTE: To print a blank cover page, select the standard option from the Cover Page Type menu.

  • Page 44

    Mac OS X v10.4: In the Layout drop-down list, select the Long-edged binding item or the Short- edged binding item. -or- Mac OS X v10.5 and v10.6: Click the Two-sided check box. Click Print. Follow the instructions in the dialog box that opens on the computer screen before placing the output stack in the tray for printing the second half.

  • Page 45: Fax With Mac (m1210 Series Only)

    Fax with Mac (M1210 Series only) In the software program, on the File menu, select Print. Click PDF, and then select Fax PDF. Enter a fax number in the To field. To include a fax cover page, select Use Cover Page, and then enter the cover page subject and message (optional).

  • Page 46: Scan With Mac

    Load the original that is to be scanned face-down in the document feeder. Click the HP Director icon in the dock. Click the HP Director, and then click Scan to open the HP dialog box. Click Scan. To scan multiple pages, load the next page and click Scan. Repeat until all pages are scanned.

  • Page 47: Connect The Product

    Connect the product ● Supported network operating systems ● Connect with USB ● Connect to a network (M1210 Series only) ENWW...

  • Page 48: Supported Network Operating Systems, Printer Sharing Disclaimer

    Mac OS X v10.4, v10.5, and v10.6 Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com. Chapter 5 Connect the product...

  • Page 49: Connect With Usb, Cd Installation, Hp Smart Install

    HP Smart Install NOTE: This installation type is supported for Windows only. The HP Smart Install allows you to install the product driver and software by connecting the product to a computer through a USB cable. NOTE: The installation CD is not required during an HP Smart Install. Do not insert the software installation CD into the computer CD drive.

  • Page 50: Connect To A Network (m1210 Series Only), Supported Network Protocols

    Functional wired TCP/IP network Install the product on a wired network You can install the product on a network by using the HP Smart Install or from the product CD. Before you begin the installation process, do the following: Connect the CAT-5 Ethernet cable to an available port on the Ethernet hub or router. Do not connect the cable to an uplink port on the hub or router.

  • Page 51: Configure Network Settings

    CD installation on a wired network NOTE: When you use the CD to install the software, you can select the Easy Install (recommended) or the Advanced Install (you are prompted to accept or make changes to defaults) installation type. Insert the software installation CD into the computer CD drive. If the installation program does not open automatically, browse the CD contents and run the SETUP.EXE file.

  • Page 52

    Use the Networking tab in the embedded Web server to set the link speed if necessary. Incorrect changes to the link speed setting might prevent the product from communicating with other network devices. For most situations, leave the product in automatic mode. Changes can cause the product to turn off, and then on.

  • Page 53: Paper And Print Media

    Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size ● Supported paper sizes ● Supported paper types ● Load paper trays ● Configure trays ENWW...

  • Page 54: Understand Paper Use, Special Paper Guidelines

    Paper or print media that does not meet these guidelines might cause poor print quality, increased jams, and premature wear on the product. For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend the use of other brands of media because HP cannot control their quality.

  • Page 55

    ● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product. ● Do not use glossy or coated paper designed for use in inkjet products.

  • Page 56: Change The Printer Driver To Match The Paper Type And Size

    Change the printer driver to match the paper type and size Change the paper size and type (Windows) On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. Click the Paper/Quality tab. Select a size from the Paper size drop-down list.

  • Page 57: Supported Paper Sizes

    Supported paper sizes This product supports various paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Letter...

  • Page 58: Supported Paper Types

    Supported paper types For a complete list of specific HP-brand paper that this product supports, go to ljm1130series or www.hp.com/support/ljm1210series. Input tray Document feeder Chapter 6 Paper and print media The input tray supports the following paper types: ● Plain ●...

  • Page 59: Load Paper Trays, Load The Input Tray

    Load paper trays Load the input tray NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. Do not fan the media. This reduces jams by preventing multiple sheets of media from feeding through the product at one time.

  • Page 60: Tray Adjustment For Short Media

    Tray adjustment for short media To print on media shorter than 185 mm (7.28 in), use the short media extender to adjust your input tray. Remove the short media extender tool from the storage slot on the left side of the media input area.

  • Page 61

    Push the paper into the product until it stops, and then slide the front media guide so the tool supports the paper. When finished printing with short media, remove the short media extender tool, and then place it back in the storage slot. ENWW Load paper trays...

  • Page 62: Load The Document Feeder (m1210 Series Only)

    Load the document feeder (M1210 Series only) NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. Do not fan the media. This reduces jams by preventing multiple sheets of media from feeding through the product at one time.

  • Page 63: Tray And Bin Capacity, Paper Orientation For Loading Trays

    Tray and bin capacity Tray or bin Paper type Input tray Paper Envelopes Transparencies Output bin Paper Envelopes Transparencies Document feeder (M1210 Series Paper only) Paper orientation for loading trays If you are using paper that requires a specific orientation, load it according to the information in the following table.

  • Page 64: Configure Trays, Change The Default Paper-size Setting (m1130 Series)

    Configure trays Change the default paper-size setting (M1130 Series) Use the printer driver to change the default settings. Follow the appropriate procedure, depending on the operating system you are using. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) Click Start, and then click Printers and Faxes.

  • Page 65: Change The Default Paper-type Setting (m1130 Series), Change The Default Paper-type Setting (m1210 Series)

    Use the arrow buttons to select the Paper setup menu, and then press the Use the arrow buttons to select the Def. paper size menu, and then press the Use the arrow buttons to select a size, and then press the Change the default paper-type setting (M1130 Series) You cannot set a default paper type for this model.

  • Page 66

    Chapter 6 Paper and print media ENWW...

  • Page 67: Print Tasks

    Print tasks ● Cancel a print job ● Print with Windows ENWW...

  • Page 68: Cancel A Print Job

    Cancel a print job If the print job is currently printing, cancel it by pressing the Cancel panel. NOTE: Pressing the Cancel more than one process is running, pressing the Cancel appears on the product control panel. You can also cancel a print job from a software program or a print queue. ●...

  • Page 69: Print With Windows, Open The Printer Driver With Windows

    Print with Windows Open the printer driver with Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. Get help for any printing option with Windows Click the Help button to open the online Help. ENWW Print with Windows...

  • Page 70: Change The Number Of Print Copies With Windows, Print Colored Text As Black With Windows

    Change the number of print copies with Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. Click the Advanced tab. In the Copies area, use the arrow buttons to adjust the number of copies. If you are printing multiple copies, click the Collate check box to collate the copies.

  • Page 71: Save Custom Print Settings For Reuse With Windows

    Save custom print settings for reuse with Windows Use a printing quick set On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. In the Print Task Quick Sets drop-down list , select one of the quick sets, and then click the OK button to print the job with the predefined settings.

  • Page 72

    Select the product, and then click the Properties or Preferences button. Select the print options for the new quick set. Type a name for the new quick set, and click the Save button. Chapter 7 Print tasks ENWW...

  • Page 73: Improve Print Quality With Windows

    Improve print quality with Windows Select a page size On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. Click the Paper/Quality tab. Select a size from the Size is drop-down list. Select a custom page size On the File menu in the software program, click Print.

  • Page 74: Print On Preprinted Letterhead Or Forms With Windows

    Print on preprinted letterhead or forms with Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. Chapter 7 Print tasks ENWW...

  • Page 75: Print On Special Paper, Labels, Or Transparencies With Windows

    Click the Paper/Quality tab. From the Type is drop-down list, select the type of paper you are using, and click the OK button. Print on special paper, labels, or transparencies with Windows On the File menu in the software program, click Print.

  • Page 76

    Select the product, and then click the Properties or Preferences button. Click the Paper/Quality tab. From the Type is drop-down list, select the type of paper you are using, and click the OK button. Chapter 7 Print tasks ENWW...

  • Page 77: Print The First Or Last Page On Different Paper With Windows

    Print the first or last page on different paper with Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. ENWW Print with Windows...

  • Page 78: Scale A Document To Fit Page Size

    Click the Paper/Quality tab. Click the Use Different Paper/Covers check box, and then select the necessary settings for the front cover, other pages, and back cover. Scale a document to fit page size On the File menu in the software program, click Print.

  • Page 79

    Select the product, and then click the Properties or Preferences button. Click the Effects tab. Select the Print Document On option, and then select a size from the drop-down list. ENWW Print with Windows...

  • Page 80: Add A Watermark To A Document With Windows, Print On Both Sides (duplex) With Windows

    Add a watermark to a document with Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. Click the Effects tab. Select a watermark from the Watermarks drop-down list. To print the watermark on the first page only, click the First Page Only check box.

  • Page 81

    Select the product, and then click the Properties or Preferences button. Click the Finishing tab. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the job. ENWW Print with Windows...

  • Page 82: Create A Booklet With Windows

    Retrieve the printed stack from the output bin, and, maintaining the paper orientation, place it with the printed-side facing down in the input tray. At the computer, click the Continue button to print the second side of the job. Create a booklet with Windows On the File menu in the software program, click Print.

  • Page 83

    Click the Finishing tab. Click the Print on both sides (manually) check box. In the Booklet Printing drop-down list, select a binding option. The Pages per sheet option automatically changes to 2 pages per sheet. ENWW Print with Windows...

  • Page 84: Print Multiple Pages Per Sheet With Windows

    Print multiple pages per sheet with Windows On the File menu in the software program, click Print. Select the product, and then click the Properties or Preferences button. Click the Finishing tab. Chapter 7 Print tasks ENWW...

  • Page 85: Select Page Orientation With Windows

    Select the number of pages per sheet from the Pages per sheet drop-down list. Select the correct Print page borders, Page order, and Orientation options. Select page orientation with Windows On the File menu in the software program, click Print. ENWW Print with Windows...

  • Page 86

    Select the product, and then click the Properties or Preferences button. Click the Finishing tab. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 degrees option. Chapter 7 Print tasks ENWW...

  • Page 87

    Copy ● Use copy functions ● Copy settings ● Copy on both sides (duplex) ENWW...

  • Page 88: Use Copy Functions, One-touch Copy, Multiple Copies

    Use copy functions One-touch copy Load the document onto the scanner glass or into the document feeder (M1210 Series). Press the Start Copy Repeat the process for each copy. Multiple copies Create multiple copies (M1130 Series) Load the document onto the scanner glass. Press the Setup Chapter 8 Copy button to start copying.

  • Page 89: Copy A Multiple-page Original, Copy Identification Cards (m1210 Series Only)

    Press the arrow buttons to adjust the number of copies. Press the Start Copy Create multiple copies (M1210 Series) Load the document onto the scanner glass or into the document feeder. Use the keypad to enter the number of copies. Press the Start Copy Copy a multiple-page original M1130 Series: Load the first page onto the scanner glass, and press the Start Copy...

  • Page 90: Cancel A Copy Job, Reduce Or Enlarge A Copy Image

    Cancel a copy job Cancel a copy job (M1130 Series) Press the Cancel NOTE: If more than one process is running, pressing the Cancel process and all pending processes. Cancel a copy job (M1210 Series) Press the Cancel NOTE: If more than one process is running, pressing the Cancel process and all pending processes.

  • Page 91

    Press the Setup button repeatedly until the Reduce/Enlarge light is on. Press the up arrow to increase the copy size, or press the down arrow copy size. Press the Start Copy copying. Reduce or enlarge copies (M1210 Series) Load the document onto the scanner glass or into the document feeder.

  • Page 92

    Press the Copy Settings open the Reduce/Enlarge menu. Use the arrow buttons to select the correct reduction or enlargement option, and then press the button. Press the Start Copy copying. Chapter 8 Copy button one time to button to start ENWW...

  • Page 93: Collate A Copy Job, Copy Settings, Change Copy Quality

    Collate a copy job M1130 Series: The product cannot automatically collate copies. Collate copies (M1210 Series) Press the Setup button. Use the arrow buttons to select the Copy setup menu, and then press the Use the arrow buttons to select the Def. Collation option, and then press the button.

  • Page 94

    Change the copy quality setting (M1130 Series) NOTE: For this model, you cannot change the copy-quality setting for individual copy jobs. Use this procedure to change the default copy-quality setting for all copy jobs. Use the printer driver to change the default settings. Follow the appropriate procedure, depending on the operating system you are using.

  • Page 95: Check The Scanner Glass For Dirt And Smudges

    Change the copy quality setting (M1210 Series) Press the Copy Settings open the Copy Quality menu. Use the arrow buttons to select a copy-quality option, and press the NOTE: The setting returns to the default value after two minutes. Check the scanner glass for dirt and smudges Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance.

  • Page 96: Adjust The Lightness Or Darkness For Copies

    Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product.

  • Page 97

    Adjust the lightness or darkness for copies (M1210 Series) Press the Lighter/Darker Use the arrow buttons to increase or decrease the Lighter/Darker setting. NOTE: The setting returns to the default value after two minutes. ENWW button. Copy settings...

  • Page 98: Copy On Both Sides (duplex), Copy A Two-sided Original To A One-sided Document

    Copy on both sides (duplex) Copy a two-sided original to a one-sided document Load the first page of the document onto the scanner glass or into the document feeder (M1210 Series). Press the Start Copy Flip the original, and then reload it onto the scanner glass or into the document feeder.

  • Page 99

    Remove the copied page from the output bin and place it face down into the input tray. Press the Start Copy Remove the copied page from the output bin, and then set it aside for manual collating. Repeat steps 1 through 6, following the original document page order, until all pages of the original are copied.

  • Page 100

    Chapter 8 Copy ENWW...

  • Page 101

    Scan ● Use scan functions ● Scan settings ENWW...

  • Page 102: Use Scan Functions, Scan Methods

    Load the original that is to be scanned face-down in the document feeder. Click the HP Director icon in the dock. Click the HP Director, and then click Scan to open the HP dialog box. Click Scan. To scan multiple pages, load the next page and click Scan. Repeat until all pages are scanned.

  • Page 103: Scan By Using Other Software

    When scanning from a TWAIN-compliant program, the HP LaserJet Scan software program might start automatically. If the HP LaserJet Scan program starts, you can make changes while previewing the image. If the program does not start automatically, the image goes to the TWAIN-compliant program immediately.

  • Page 104: Cancel A Scan

    Cancel a scan To cancel a scan job, use one of the following procedures. ● On the product control panel, press the Cancel ● Click the Cancel button in the onscreen dialog box. Chapter 9 Scan button. ENWW...

  • Page 105: Scan Settings, Scan File Format, Scanner Resolution And Color

    Scan settings Scan file format The default file format of a scanned document or photo depends on the scan type as well as the object being scanned. ● Scanning a document or a photo to a computer results in the file being saved as a .TIF file. ●...

  • Page 106: Resolution And Color Guidelines

    Resolution and color guidelines The following table describes the recommended resolution and color settings for different types of scan jobs. Intended use E-mail Edit text Print (graphics or text) Display on screen Color You can set the color values to the following settings when scanning. Setting Color Black and White...

  • Page 107: Scan Quality

    Scan quality Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing. Use the power switch to turn off the product, and then unplug the power cord from the electrical socket.

  • Page 108

    Chapter 9 Scan ENWW...

  • Page 109

    10 Fax (M1210 Series only) ● Fax features ● Set up fax ● Use the phone book ● Set fax settings ● Use fax ● Solve fax problems ● Regulatory information and warranties ENWW...

  • Page 110: Fax Features

    Fax features The product has the following fax features, which are available from the control panel or from the product software. ● Fax Setup Wizard for easy fax configuration ● Plain-paper analog fax with 35-page document feeder and output tray of up to 100-page paper capacity ●...

  • Page 111: Install And Connect The Hardware

    Set up fax Install and connect the hardware Connect fax to a telephone line The product is an analog device. HP recommends using the product on a dedicated analog telephone line. Connect additional devices The product includes two fax ports: ●...

  • Page 112

    To connect an internal or external modem on a computer, plug one end of a telephone cord into the product “telephone” port port. NOTE: Some modems have a second “line” port to connect to a dedicated voice line. If you have two “line”...

  • Page 113

    To connect an answering machine, plug a telephone cord into the previous device’s “telephone” port. Plug the other end of the telephone cord into the answering machine “line” port. To connect a telephone, plug a telephone cord into the previous device’s “telephone” port. Plug the other end of the telephone cord into the telephone “line”...

  • Page 114: Configure Fax Settings

    Set other settings as necessary to configure for the product environment. Configure fax settings The product fax settings can be set from the control panel, from HP Toolbox, or from HP Director. At the initial set-up process, the HP Fax Setup Wizard can be used to configure the settings.

  • Page 115

    Complete one of the following: ● For the 12-hour clock, use the arrow buttons to move past the fourth character. Select a.m. or for p.m. Press the ● For the 24-hour clock, press the Use the keypad to enter the current date. Use two digits to specify the month, day, and year. Press button.

  • Page 116: Use The Hp Fax Setup Wizard

    Click Start, and then click Programs. Click HP, click the name of the product, and then click HP Fax Setup Wizard. Follow the onscreen instructions in the HP Fax Setup Wizard to set the time, date, and fax header, as well as several other settings.

  • Page 117: Use The Phone Book

    Before a phone book from another program can be imported, you must use the export feature in that other program. HP Toolbox can import contact information from other software program phone books. The following table shows which programs are supported for HP Toolbox.

  • Page 118: Delete Phone Book

    “:(H)” will be added to the name in the home entry. Goldmine version 4.0 is supported. HP Toolbox imports the file last used by Goldmine. Act! versions 4.0 and 2000 are supported. HP Toolbox imports the database last used by Act!. button.

  • Page 119: Set Fax Settings, Send Fax Settings

    Set fax settings Send fax settings Set special dialing symbols and options You can insert pauses into a fax number that you are dialing. Pauses are often needed when dialing internationally or connecting to an outside line. ● Insert a dialing pause: Press the Pause control-panel display, indicating that the pause will occur at that point in the dialing sequence.

  • Page 120: Set Autoredial And The Time Between Redials

    Use the arrow buttons to select the Detect dial tone menu, and then press the Use the arrow buttons to select the On or Off option, and then press the Set tone-dialing or pulse-dialing Use this procedure to set the product to tone-dialing or pulse-dialing mode. The factory-set default is Tone.

  • Page 121: Set Light/dark And Resolution

    Set the redial-on-communication-error option If this option is turned on, the product redials automatically if some sort of communication error occurs. The factory-set default for the redial-on-communication-error option is On. On the control panel, press the Setup Use the arrow buttons to select the Fax setup menu, and then press the Use the arrow buttons to select the Fax Send setup menu, and then press the Use the arrow buttons to select the Redial Comm.

  • Page 122: Receive Fax Settings

    Set the default resolution setting On the control panel, press the Setup Use the arrow buttons to select the Fax setup menu, and then press the Use the arrow buttons to select the Fax Send setup menu, and then press the Use the arrow buttons to select the Def.

  • Page 123: Set The Answer Mode, Block Or Unblock Fax Numbers

    When it is using the fax-forwarding feature, the product (rather than the computer) must be receiving the faxes, and the answer mode must be set to Automatic. On the control panel, press the Setup Use the arrow buttons to select the Fax setup menu, and then press the Use the arrow buttons to select the Fax Recv.

  • Page 124

    Complete the following steps to block or unblock fax numbers by using the control panel: On the control panel, press the Setup Use the arrow buttons to select the Fax setup menu, and then press the Use the arrow buttons to select the Fax Recv. setup menu, and then press the Use the arrow buttons to select the Block faxes menu, and then press the To block a fax number, use the arrow buttons to select the Add entry option, and then press the button.

  • Page 125: Set Distinctive Ring, Use Autoreduction For Incoming Faxes

    To set or change the number of rings-to-answer, use the following steps: On the control panel, press the Setup Use the arrow buttons to select the Fax setup menu, and then press the Use the arrow buttons to select the Fax Recv. setup menu, and then press the Use the arrow buttons to select the Rings to answer menu, and then press the Use the keypad to enter the number of rings-to-answer, and then press the Set distinctive ring...

  • Page 126: Set Fax Reprint Settings

    If you have the Stamp faxes option turned on, you might also want to turn on autoreduction. This reduces the size of the incoming faxes slightly, and prevents the page-stamp from forcing a fax onto two pages. NOTE: Make sure that the default media size setting matches the size of the media that is loaded in the tray.

  • Page 127: Set The Private Receive Feature

    The factory-set default for the fax-sounds volume is Soft. Set the alert volume, phone-line volume, and ring volume Press the Setup Use the arrow buttons to select the System setup menu, and then press the Use the arrow buttons to select the Volume settings menu, and then press the Use the arrow buttons to select the Alarm volume menu, the Phoneline volume menu, or the Ring volume menu, and then press the Use the arrow buttons to select the Off, Soft, Medium, or Loud setting.

  • Page 128: Set Fax Polling

    Use the keypad to enter the product security password, and then press the To confirm the product security password, use the keypad to re-enter the product security password, and then press the Turn off the private receive feature On the control panel, press the Setup Use the arrow buttons to select the Fax setup menu, and then press the Use the keypad to enter the product security password, and then press the Use the arrow buttons to select the Fax Recv.

  • Page 129: Fax Software, Cancel A Fax, Delete Faxes From Memory

    Use fax Fax software Supported fax programs The PC fax program that came with the product is the only PC fax program that works with the product. In order to continue to use a PC fax program previously installed on the computer, it must be used with the modem that is already connected to the computer;...

  • Page 130: Use Fax On A Dsl, Pbx, Or Isdn System, Use Fax On A Voip Service

    If faxing issues occur in a PBX environment, it might be necessary to contact the PBX provider for assistance. HP does not guarantee that the product will be compatible with digital environments or digital-to-analog converters.

  • Page 131: Fax Memory

    Fax memory Fax memory is retained when there is a loss of power The flash memory protects against data loss when a power failure occurs. Other fax devices store fax pages in either normal RAM or short-term RAM. Normal RAM immediately loses data when power is lost, while short-term RAM loses data about 60 minutes after a power failure occurs.

  • Page 132: Fax From The Document Feeder

    Fax from the document feeder Insert the originals into the document feeder face-up. NOTE: The document feeder capacity is up to 35 sheets of 75 g/m or 20 lb media. CAUTION: To prevent damage to the product, do not use an original that contains correction tape, correction fluid, paper clips, or staples.

  • Page 133

    Send a fax to a group manually (ad hoc faxing) Use the following instructions to send a fax to a group of recipients: Load the document into the document feeder input tray. Press the Setup Select the Phone Book menu, and then press the From the list, select the phone book entry.

  • Page 134: Send A Fax From The Software

    To send a fax by using HP Director complete the following steps: Load the document into the document feeder. Open HP Director by clicking the icon in the dock, and then click Fax. The Apple print dialog appears. Select Fax PDF from the PDF pop-up menu.

  • Page 135

    Select the product under Modem. Click Fax. Send a fax from a third-party software program, such as Microsoft Word (all operating systems) Open a document in a third-party program. Click the File menu, and then click Print. Select the fax print driver from the printer driver drop-down list. The fax software appears. Complete one of the following procedures: ●...

  • Page 136: Send A Fax By Dialing From A Telephone Connected To The Fax Line

    Send a fax by dialing from a telephone connected to the fax line Occasionally, you might want to dial a fax number from a telephone that is connected to the same line as the product. For example, if you are sending a fax to a person whose device is in the manual receive mode, you can precede the fax with a voice call to let that person know that the fax is coming.

  • Page 137

    On the control panel, press the Setup Use the arrow buttons to select the Fax functions menu, and then press the button. Use the arrow buttons to select the Send fax later menu, and then press the Use the keypad to enter the time. If the product is set to the 12-hour time mode, use the arrow buttons to move the cursor past the fourth character to set A.M.

  • Page 138: Receive A Fax

    Receive a fax Print a fax When the product receives a fax transmission, it prints the fax (unless the private-receive feature is enabled) and also stores it automatically to flash memory. Print a stored fax when the private receive feature is on To print stored faxes, you must provide the private-receive PIN.

  • Page 139: Receive Faxes To A Computer

    Receiving faxes to a computer is available only if a full software installation was performed during initial product setup. To receive faxes to your computer, turn on the receive-to-PC setting in the software. Open HP Toolbox. Select the product. Click Fax.

  • Page 140: Solve Fax Problems, Fax Troubleshooting Checklist, Fax Error Messages

    Print a new configuration page to verify that the firmware is current. Verify that the telephone cord is plugged into the correct port. Verify that the fax is set up. Use the control panel or the HP Fax Setup Wizard to configure the fax time, date, and fax header information.

  • Page 141: Alert And Warning Messages

    Plug the product phone cord into a jack for another phone line. Try a different phone cord. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.

  • Page 142

    Plug the product phone cord into a jack for another phone line, and try sending the fax again. Try a different phone cord. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.

  • Page 143

    Turn off error-correction mode. Ask the sender to resend the fax. Connect the product to a different phone line. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box.

  • Page 144

    Plug the product phone cord into a jack for another phone line. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box. Try sending the fax again.

  • Page 145

    Plug the product phone cord into a jack for another phone line. Try a different phone cord. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box. Allow the product to retry receiving the fax.

  • Page 146: Fax Logs And Reports

    Fax logs and reports Use the following instructions to print fax logs and reports: Print all fax reports Use this procedure to print all of the following reports at one time: ● Fax Activity log ● Phone Book report ● Config report ●...

  • Page 147: Set The Fax Activity Log To Print Automatically, Set The Fax Error Report

    NOTE: If you selected the Fax Activity log report and pressed the button again to select the Print log now option. The product exits the menu settings and prints the log. Set the fax activity log to print automatically You can decide whether or not you want the fax log to print automatically after every 40 entries. The factory-set default is On.

  • Page 148: Change Error Correction And Fax Speed

    ● Receive fax ● Never (the factory-set default) On the control panel, press the Setup Use the arrow buttons to select the Reports menu, and then press the Use the arrow buttons to select the Fax Reports menu, and then press the Use the arrow buttons to select the Fax Confirmation menu, and then press the Use the arrow buttons to select the option for when you want the fax error reports to be printed.

  • Page 149: Problems Sending Faxes

    Change the fax speed The fax-speed setting is the modem protocol that the product uses to send faxes. It is the worldwide standard for full-duplex modems that send and receive data across telephone lines at up to 33,600 bits per second (bps). The factory-set default for the fax-speed setting is Fast(V.34). You should change the setting only if you are having trouble sending a fax to or receiving a fax from a particular device.

  • Page 150

    The product is receiving faxes but is not sending them. Cause If the product is on a digital system, the system might be generating a dial tone that the product cannot detect. A poor telephone connection might exist. The receiving fax machine might be malfunctioning. The telephone line might not be working.

  • Page 151

    The control panel shows a low-memory error. Cause The fax might be too large, or the resolution might be too high. Try one of the following: Faxes are transmitting very slowly. Cause The fax might be very complex, such as one with many graphics.

  • Page 152: Problems Receiving Faxes

    Problems receiving faxes NOTE: Use the fax cord that came with the product in order to ensure that the product functions correctly. The product cannot receive faxes from an extension telephone. Cause The extension-telephone setting might be disabled. The fax cord might not be securely connected. The product dialing mode might be incorrectly set, or the extension phone might be incorrectly set.

  • Page 153

    The product is not answering incoming fax calls. Cause A voice-messaging service might be interfering with the product as it attempts to answer calls. The product might be out of paper and the memory is full. Faxes are not printing. Cause The media input tray is empty.

  • Page 154

    Faxes are being received very slowly. Cause The fax might be very complex, such as one with many graphics. The resolution at which the fax was sent or is being received might be very high. The fax is being sent via an international call. 140 Chapter 10 Fax (M1210 Series only) Solution Complex faxes take longer to be received.

  • Page 155: Regulatory Information And Warranties

    Regulatory information and warranties For regulatory and warranty information, see on page 239. ENWW Additional statements for telecom (fax) products Regulatory information and warranties 141...

  • Page 156

    142 Chapter 10 Fax (M1210 Series only) ENWW...

  • Page 157: Manage And Maintain The Product

    11 Manage and maintain the product ● Print information pages ● Use the HP Toolbox software ● Use the HP Embedded Web Server (M1210 Series only) ● Product security features ● Economy settings ● Manage supplies and accessories ● Clean the product ●...

  • Page 158: Print Information

    Print information pages Information pages reside within the product memory. These pages help diagnose and solve problems with the product. NOTE: M1210 Series: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported languages. Change the language by using the System setup menu on the control panel.

  • Page 159

    Page description Demo page Contains examples of text and graphics. Menu map (M1210 Series only) Shows the control-panel menus and available settings. Fax reports (M1210 Series only) ENWW How to print the page Both models Open the printer driver, and then click the Properties or Preferences button.

  • Page 160: Use The Hp Toolbox Software, View Hp Toolbox Software

    View online documentation. View HP Toolbox software Open HP Toolbox in one of these ways: M1130 Series M1210 Series The HP Toolbox software contains the following sections for each product in the Devices window: ● Status ● Fax (M1210 Series only) In addition to these sections, every page contains the following common elements: ●...

  • Page 161: Status, Fax (m1210 Series Only)

    After you correct a product problem, click Refresh status to update the product status. Fax (M1210 Series only) Use the HP Toolbox Fax tab to perform fax tasks from your computer. The Fax tab contains links to the following main pages: ●...

  • Page 162

    NOTE: If you specify a row that is occupied, the new entry will overwrite the existing entry. ● To import contacts from a phone book that exists in Lotus Notes, Outlook, or Outlook Express, click Import Phone Book. Select the appropriate software program, navigate to the appropriate file, and then click OK.

  • Page 163: Fax Send Log, Fax Receive Log

    Fax send log The HP Toolbox Fax send log lists all recently sent faxes and information about them, including the date and time sent, job number, fax number, page count, and the results. When you send a fax from a computer that is connected to the product, the fax contains a View link.

  • Page 164: Shop For Supplies, Other Links

    If you use a dial-up connection and did not connect when you first opened the HP Toolbox, you must connect before you can visit these Web sites. Connecting might require that you close the HP Toolbox and reopen it.

  • Page 165: Use The Hp Embedded Web Server (m1210 Series Only), Open The Hp Embedded Web Server

    Open the HP Embedded Web Server To open the HP Embedded Web Server, type the IP address or host name of the product in the address field of a supported Web browser. To find the IP address or host name, print a configuration page.

  • Page 166: Settings Tab, Networking Tab, Hp Smart Install Tab

    If you use a dial-up connection and did not connect when you first opened the HP Embedded Web Server, you must connect before you can visit these Web sites. Connecting might require that you close the HP Embedded Web Server and reopen it.

  • Page 167: Product Security Features, Lock The Formatter

    Product security features Lock the formatter The formatter area, on the back of the product, has a slot that you can use to attach a security cable. Locking the formatter prevents someone from removing valuable components from it. ENWW Product security features 153...

  • Page 168: Economy Settings, Print With Economode, Auto-off Mode

    However, using EconoMode can also reduce print quality. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these circumstances, you must install a new print cartridge, even if there is toner supply remaining in the cartridge.

  • Page 169

    Windows Vista Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. Right-click the driver icon, and then select Properties. Click the Device Settings tab. Mac OS X 10.4 From the Apple menu Fax icon. Click the Printer Setup button.

  • Page 170: Manage Supplies And Accessories, Print When A Cartridge Reaches Estimated End Of Life

    HP packaging). Recycle supplies To recycle a genuine HP print cartridge, place the used cartridge in the box in which the new cartridge arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item.

  • Page 171: Replacement Instructions

    Replacement instructions Redistribute toner When a small amount of toner remains in print cartridge, faded or light areas might appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner. Lift the scanner assembly, and open the print-cartridge door. Remove the print cartridge.

  • Page 172

    To redistribute the toner, gently rock the print cartridge from front to back. CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric. Install the print cartridge.

  • Page 173: Replace The Print Cartridge

    If the print is still light, install a new print cartridge. Replace the print cartridge When a print cartridge approaches the end of useful life, you can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. Lift the scanner assembly, and open the print- cartridge door.

  • Page 174

    Remove the new print cartridge from the packaging. Place the used print cartridge in the bag and box for recycling. CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. Do not touch the cartridge shutter or the roller surface.

  • Page 175

    Install the print cartridge. Close the print-cartridge door and the scanner assembly. CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric. ENWW Manage supplies and accessories 161...

  • Page 176

    Replace the pickup roller The pickup roller wears out with normal use. Using poor-quality paper can cause the pickup roller to wear out more frequently. If the product regularly does not pick up a sheet of paper, you might need to clean or replace the pickup roller.

  • Page 177

    Find the pickup roller. Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller toward the front. ENWW Manage supplies and accessories 163...

  • Page 178

    Gently pull the pickup roller up and out. Position the new pickup roller in the slot. The circular and rectangular slots on each side prevents you from installing the roller incorrectly. 164 Chapter 11 Manage and maintain the product ENWW...

  • Page 179

    Rotate the top of the new pickup roller away from you until both sides snap into place. Install the print cartridge. Close the print-cartridge door and the scanner assembly. ENWW Manage supplies and accessories 165...

  • Page 180

    Replace the separation pad The separation pad wears out with normal use. Using poor-quality paper can cause the separation pad to wear out more frequently. If the product regularly pulls multiple sheets of paper at a time, you might need to clean or replace the separation pad. NOTE: Before changing the separation pad, clean the pickup roller.

  • Page 181

    Remove the separation pad. Insert the new separation pad, and screw it into place. Place the product in the upright position, reconnect the power cord, and then turn on the product. ENWW Manage supplies and accessories 167...

  • Page 182: Clean The Product, Clean The Pickup Roller

    Clean the product Clean the pickup roller If you want to clean the pickup roller before deciding to replace it, follow these instructions: WARNING! Before cleaning the pickup roller, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool. Lift the scanner assembly, and open the print-cartridge door.

  • Page 183

    Find the pickup roller. Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller toward the front. ENWW Clean the product 169...

  • Page 184

    Gently pull the pickup roller up and out. Dab a lint-free cloth in isopropyl alcohol, and scrub the roller. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the product and plug in the power cord, allow the alcohol to dry completely. NOTE: In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent.

  • Page 185

    Allow the pickup roller to dry completely before you reinstall it in the product. Reconnect the power cord. ENWW Clean the product 171...

  • Page 186: Clean The Separation Pad

    Clean the separation pad The separation pad wears out with normal use. Using poor-quality paper can cause the separation pad to wear out more frequently. If the product regularly pulls multiple sheets of paper at a time, you might need to clean or replace the separation pad. WARNING! Before cleaning the separation pad, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool.

  • Page 187

    Remove the separation pad. Dab a lint-free cloth in isopropyl alcohol, and scrub the separation pad. Use a dry, lint-free cloth to remove the loosened dirt, and wait for the separation pad to dry. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the product and plug in the power cord, allow the alcohol to dry completely.

  • Page 188

    Insert the cleaned separation pad, and screw it into place. Place the product in the upright position, reconnect the power cord, and then turn on the product. 174 Chapter 11 Manage and maintain the product ENWW...

  • Page 189: Clean The Paper Path

    Clean the paper path If you are experiencing toner specks or dots on the printouts, clean the paper path. This process uses a transparency to remove dust and toner from the paper path. Do not use bond or rough paper. NOTE: For best results use a sheet of transparency.

  • Page 190

    Mac OS X 10.5 and 10.6 From the Apple menu Fax icon. Select the product in the left side of the window. Click the Options & Supplies button. Click the Driver tab. In the Cleaning Page area, click the Start button to process the cleaning page. NOTE: The cleaning process takes about 2 minutes.

  • Page 191: Clean The Print-cartridge Area

    Clean the print-cartridge area You do not need to clean the print-cartridge area often. However, cleaning this area can improve the quality of the printed sheets. Disconnect the power cord from the product. Lift the scanner assembly, and open the print-cartridge door. ENWW Clean the product 177...

  • Page 192

    Remove the print cartridge. CAUTION: Do not touch the black-sponge transfer roller inside the product. Doing so can damage the product. CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. With a dry, lint-free cloth, wipe any residue from the paper-path area and the print-cartridge cavity.

  • Page 193

    Install the print cartridge. Close the print-cartridge door and the scanner assembly. ENWW Clean the product 179...

  • Page 194: Clean The Exterior, Clean The Scanner Glass Strip And Platen

    Reconnect the power cord. Print a few pages to clean any toner residue from the product. Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device. Clean the scanner glass strip and platen Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance.

  • Page 195

    Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen.

  • Page 196: Product Updates

    Software and firmware updates and installation instructions for this product are available at www.hp.com/support/ljm1130series drivers, click the operating system, and then select the download for the product. 182 Chapter 11 Manage and maintain the product or www.hp.com/support/ljm1210series. Click Downloads and ENWW...

  • Page 197: Solve Problems

    12 Solve problems ● Solve general problems ● Restore the factory-set defaults (M1210 Series only) ● Interpret control-panel light patterns (M1130 Series only) ● Interpret control-panel messages (M1210 Series only) ● Clear jams ● Solve paper-handling problems ● Solve image-quality problems ●...

  • Page 198: Solve General Problems, Troubleshooting Checklist

    If it is already plugged into the wall, try a different outlet. If none of these measures restores power, contact HP Customer Care. Check the cabling. Check the cable connection between the product and the computer. Make sure that the connection is secure.

  • Page 199: Factors That Affect Product Performance, Restore The Factory-set Defaults (m1210 Series Only)

    If the page jams in the product, clear the jam. If the print quality is unacceptable, complete the following steps: ● Verify that the print settings are correct for the media that you are using. ● Solve print-quality problems. Print a small document from a different program that has worked in the past. If this solution works, then the problem is with the program you are using.

  • Page 200: Interpret Control-panel Light Patterns (m1130 Series Only)

    Interpret control-panel light patterns (M1130 Series only) If the product requires attention, an error code appears on the control-panel display. Table 12-1 Status-light legend Table 12-2 Control-panel light patterns Light status All lights are off. Ready and attention lights blink. Ready light is on.

  • Page 201

    The print cartridge has reached the end of its estimated useful life. When the supply has reached this condition, the HP Premium Protection warranty for that supply has ended. Interpret control-panel light patterns (M1130 Series only) 187 Action No action is required.

  • Page 202

    Turn off the product or disconnect the power cord from the product. Wait 30 seconds, and then turn on the product or reconnect the power cord to the product. Wait for the product to initialize. If the error persists, contact HP customer support. ENWW...

  • Page 203: Interpret Control-panel Messages (m1210 Series Only), Control-panel Message Types, Control-panel Messages

    Plug the product directly into the wall socket. Turn on the power and wait for the product to initialize. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize.

  • Page 204

    Recommended action Verify that the fax phone line is working correctly. Try sending or receiving the fax again. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box. This is a warning message only. Job output might be affected.

  • Page 205

    Control panel message Manual duplex alternates with Load tray1 Press [OK] Manual feed <SIZE>, <TYPE> alternates with Press [OK] for available media Memory is low Press [OK] Misprint Press [OK] No paper pickup Press [OK] Page too complex Press [OK] Printer jam clear paper path Settings cleared ENWW...

  • Page 206: Clear Jams, Common Causes Of Jams

    When you add new media, always remove all of the media from the input tray and straighten the entire stack. This helps prevent multiple feeds and reduces media jams. ● The media does not meet HP specifications. ● The product might need to be cleaned to remove paper dust and other particles from the paper path.

  • Page 207: Jam Locations

    Jam locations Jams can occur at the following locations in the product. Document feeder (M1210 Series only) Output bin Input tray Internal areas (open the print-cartridge door) NOTE: Jams can occur in more than one location. ENWW Clear jams 193...

  • Page 208: Clear Jams From The Document Feeder (m1210 Series Only)

    Clear jams from the document feeder (M1210 Series only) Open the document-feeder lid. Carefully remove jammed paper. Gently try to remove the page without tearing it. Close the document feeder lid. 194 Chapter 12 Solve problems ENWW...

  • Page 209: Clear Jams From The Output Areas

    Clear jams from the output areas CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. Lift the scanner assembly, and open the print- cartridge door.

  • Page 210

    Install the print cartridge. Close the print-cartridge door and the scanner assembly. 196 Chapter 12 Solve problems ENWW...

  • Page 211: Clear Jams From The Input Tray

    Clear jams from the input tray Lift the scanner assembly, and open the print- cartridge door. Remove the print cartridge. Remove the media stack from the input tray. ENWW Clear jams 197...

  • Page 212

    With both hands, grasp the side of the jammed media that is most visible (this includes the middle), and carefully pull it free from the product. Install the print cartridge. Close the print-cartridge door and the scanner assembly. 198 Chapter 12 Solve problems ENWW...

  • Page 213: Clear Jams From Inside The Product

    Clear jams from inside the product Lift the scanner assembly, and open the print- cartridge door. Remove the print cartridge. If you can see the jammed paper, carefully grasp the jammed paper, and slowly pull it out of the product. ENWW Clear jams 199...

  • Page 214: Change The Jam Recovery Setting

    Reinstall the print cartridge. Close the print-cartridge door and the scanner assembly. Change the jam recovery setting When the Jam Recovery feature is turned on, the product reprints any pages that are damaged during a jam. Use the printer driver to change the default settings. Follow the appropriate procedure, depending on the operating system you are using.

  • Page 215

    Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view) Click Start, click Settings, and then click Printers. Right-click the driver icon, and then select Properties. Click the Device Settings tab. Windows Vista Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

  • Page 216: Solve Paper-handling Problems

    At the computer, follow the onscreen instructions to deactivate manual-feed mode. Or, at the product, open and close the print-cartridge door. Contact HP Customer Care. See www.hp.com/support/ljm1130series www.hp.com/support/ljm1210series the support flyer that came in the box. Set the paper-length adjustment control to the correct length.

  • Page 217: Solve Image-quality Problems, Print-quality Examples

    Toner specks appear. Dropouts appear. ENWW Cause The paper might not meet HP specifications. Use paper that meets HP specifications. The print cartridge might be defective or low. If you use a non-HP print cartridge, no messages appear on the product control panel.

  • Page 218

    204 Chapter 12 Solve problems Cause The print cartridge might be defective. The paper might not meet HP specifications. Use a different paper with a lighter basis The print-density setting is too high. Very dry (low humidity) conditions can increase the amount of background shading.

  • Page 219

    The paper path might need cleaning. The print cartridge might be damaged. The paper might not meet HP specifications. Use a different paper, such as high-quality If characters are incorrectly formed so that they produce a wavy effect, the laser scanner might need service.

  • Page 220

    The paper might be loaded incorrectly or the input tray might be too full. The paper might not meet HP specifications. Use a different paper, such as high-quality The paper might be loaded incorrectly or the input tray might be too full.

  • Page 221

    The original might have a colored background. The paper might not meet HP specifications. Use paper that meets HP specifications. The print cartridge might be defective or low. Replace the print cartridge. The document feeder scanning strip might be dirty.

  • Page 222

    Scan-quality problems Prevent scan-quality problems The following are a few simple steps you can take to improve copy and scan quality. ● Use high-quality originals. ● Load the paper correctly. If the paper is loaded incorrectly, it might skew, which causes unclear images.

  • Page 223: Repetitive Defects Ruler

    The marking that is beside the next occurrence of the defect indicates which component needs to be replaced. If the defect correlates with the print engine or the fuser, the product might require service. Contact HP Customer Care. Figure 12-1 Repetitive defects ruler...

  • Page 224: Optimize And Improve Image Quality

    Optimize and improve image quality Change print density Use the printer driver to change the default settings. Follow the appropriate procedure, depending on the operating system you are using. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) Click Start, and then click Printers and Faxes.

  • Page 225: Solve Performance Problems, Solve Connectivity Problems, Solve Direct-connect Problems, Solve Network Problems

    Solve performance problems Problem Pages print but are totally blank. Pages print very slowly. Pages did not print. Solve connectivity problems Solve direct-connect problems If you have connected the product directly to a computer, check the USB cable. ● Verify that the USB cable is connected to the computer and to the product. ●...

  • Page 226

    Open the printer properties and click the Ports tab. Verify that the current IP address for the product is selected. ● If you installed the product using the HP standard TCP/IP port, select the box labeled Always print to this printer, even if its IP address changes. ●...

  • Page 227: Solve Software Problems, Solve Common Windows Problems, Solve Common Mac Problems

    If the application referenced is the printer driver, select or install a different printer driver. If the product PCL 6 printer driver is selected, switch to the PCL 5 or HP postscript level 3 emulation printer driver. See the Microsoft Windows documentation that came with the computer for more information about Windows error messages, or go to www.microsoft.com.

  • Page 228

    Table 12-3 Problems in Mac OS X (continued) The product name does not appear in the product list in the Printer Setup Utility or Print & Fax list. Cause The wrong product name is being used. The interface cable might be defective or of poor quality. The printer driver does not automatically set up the selected product in the Printer Setup Utility or the Print &...

  • Page 229

    Table 12-3 Problems in Mac OS X (continued) You are unable to print from a third-party USB card. Cause This error occurs when the software for USB products is not installed. When connected with a USB cable, the product does not appear in the Printer Setup Utility or Print & Fax list after the driver is selected.

  • Page 230

    216 Chapter 12 Solve problems ENWW...

  • Page 231: Supplies And Accessories

    Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers ENWW...

  • Page 232: Order Parts, Accessories, And Supplies, Part Numbers, Paper-handling Accessories, Print Cartridges, Cables And Interfaces

    HP LaserJet print cartridge Cables and interfaces Item USB cable 218 Appendix A Supplies and accessories www.hp.com/go/suresupply www.hp.com/buy/parts Contact an HP-authorized service or support provider. Description Pickup roller for input tray Separation pad for input tray Description Black print cartridge Description...

  • Page 233: Service And Support

    Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● End User License Agreement ● Customer self-repair warranty service ● Customer support ● Repack the product ● Service information form...

  • Page 234: Hewlett-packard Limited Warranty Statement

    HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.

  • Page 235: Hp's Premium Protection Warranty: Laserjet Print Cartridge Limited Warranty Statement

    To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price.

  • Page 236: End User License Agreement

    (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software, including a license agreement in online documentation. The term “Software” may include (i) associated media, (ii) a user guide and other printed materials, and (iii) “online”...

  • Page 237

    7. CONSENT TO USE OF DATA. HP and its affiliates may collect and use technical information you provide in relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related to the Software or the HP Product. All such information will be subject to HP’s privacy policy.

  • Page 238: Customer Self-repair Warranty Service, Customer Support

    If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory.

  • Page 239: Repack The Product

    Repack the product If HP Customer Care determines that your product needs to be returned to HP for repair, follow these steps to repack the product before shipping it. CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility.

  • Page 240: Service Information Form

    Except for contract and warranty service, a purchase order number and/or authorized signature must accompany any request for service. If standard repair prices do not apply, a minimum purchase order is required. Standard repair prices can be obtained by contacting an HP-authorized repair center. Authorized signature:...

  • Page 241: Specifications

    Specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications ENWW...

  • Page 242: Physical Specifications, Power Consumption, Electrical Specifications, And Acoustic Emissions, Environmental Specifications

    10° to 32.5°C (50° to 91°F) 10% to 80% www.hp.com/support/ljm1130series M1210 Series 8.3 kg (18.3 lb) 306 mm (12.0 in) 265 mm (10.4 in) 435 mm (17.1 in) or www.hp.com/support/ljm1210series. for current Storage 0° to 35°C (32° to 95°F) 10% to 80% or www.hp.com/support/ljm1210series. ENWW...

  • Page 243: Regulatory Information

    Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity (base model) ● Declaration of conformity (fax model) ● Safety statements ● Additional statements for telecom (fax) products ENWW...

  • Page 244: Fcc Regulations, Environmental Product Stewardship Program, Protecting The Environment, Ozone Production, Power Consumption

    Consult your dealer or an experienced radio/TV technician. NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user’s authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

  • Page 245: Toner Consumption, Paper Use, Plastics, Hp Laserjet Print Supplies, Return And Recycling Instructions

    Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below.

  • Page 246: Paper, Material Restrictions (m1130 Series), Material Restrictions (m1210 Series)

    Place the shipping label on the front of the box. Shipping For all HP LaserJet print cartridge recycling returns, give the package to UPS during your next delivery or pickup, or take it to an authorized UPS drop-off center. For the location of your local UPS drop-off center, call 1-800-PICKUPS or visit www.ups.com.

  • Page 247: Disposal Of Waste Equipment By Users In Private Households In The European Union, Chemical Substances

    For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or the Electronics Industries Alliance: www.eiae.org. Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.

  • Page 248: Declaration Of Conformity (base Model)

    208-396-6000) 234 Appendix D Regulatory information DoC#: BOISB-0901-02-rel.1.0 Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA HP LaserJet M1132 Series; HP LaserJet M1134 Series; HP LaserJet M1136 Series BOISB-0901-02 CE284A, CE285A, CE286A Boise, Idaho , USA December, 2009 http://www.hp.com/go/certificates...

  • Page 249: Declaration Of Conformity (fax Model)

    208-396-6000) ENWW DoC#: BOISB-0901-03-rel.1.0 Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA HP LaserJet M1212 Series; HP LaserJet M1214 Series; HP LaserJet M1216 Series BOISB-0906-00 - (US-Fax Module LIU) BOISB-0906-01 - (EURO-Fax Module LIU) BOISB-0901-03 CE284A, CE285A, CE286A accordingly.

  • Page 250: Laser Safety, Canadian Doc Regulations, Power Cord Instructions, Emc Statement (korea), Safety Statements

    Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S.

  • Page 251: Laser Statement For Finland, Gs Statement (germany)

    överskrider gränsen för laserklass 1. HUOLTO HP LaserJet Professional M1132/M1134/M1136, M1212/M1214/M1216 - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia,...

  • Page 252: Substances Table (china), Restriction On Hazardous Substances Statement (turkey)

    Substances Table (China) Restriction on Hazardous Substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur 238 Appendix D Regulatory information ENWW...

  • Page 253: Eu Statement For Telecom Operation, New Zealand Telecom Statements

    Additional statements for telecom (fax) products EU Statement for Telecom Operation This product is intended to be connected to the analog Public Switched Telecommunication Networks (PSTN) of European Economic Area (EEA) countries/regions. It meets requirements of EU R&TTE Directive 1999/5/EC (Annex II) and carries appropriate CE conformity marking.

  • Page 254: Telephone Consumer Protection Act (us), Industry Canada Cs-03 Requirements

    which is Part 68 compliant. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to state tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.

  • Page 255

    of the Ringer Equivalence Number of all the devices does not exceed five (5.0). The standard connecting arrangement code (telephone jack type) for equipment with direct connections to the telephone network is CA11A. ENWW Additional statements for telecom (fax) products 241...

  • Page 256

    242 Appendix D Regulatory information ENWW...

  • Page 257: Index

    115 print job 54 scan jobs 90 capacity document feeder 4 output bin 4 cartridge-door release, locating 6 cartridges non-HP 156 part numbers 218 recycling 156, 231 replacing 159 status, viewing 147 storage 156 warranty 221 cautions iii change...

  • Page 258

    EconoMode setting 154 electrical specifications 228 electronic faxes receiving 125 sending 120 embedded Web server Configuration page 151 HP Smart Install tab 152 Information tab 151 Networking tab 152 product status 151 Settings tab 152 shop for supplies 152 supplies status 152...

  • Page 259

    Windows 56 grayscale scanning 92 help printing options (Windows) 55 HP Customer Care 224 HP Embedded Web Server 24 HP fraud hotline 156 HP LaserJet Scan (Windows) 88 HP Smart Install tab (embedded Web server) 152 HP Toolbox...

  • Page 260

    37 settings, viewing 37 network connections 36 network port locating 9 Networking tab (embedded Web server) 152 non-HP supplies 156 notes iii number of copies, changing 74 number of print copies changing (Windows) 56 OCR software 89 online support 224...

  • Page 261

    HP Toolbox 149 polling 114 reprinting 124 ring patterns, settings 111 rings-to-answer settings 110 silence-detect mode 112 stamp-received setting 113 troubleshooting 138 when you hear fax tones 124 recycling HP printing supplies returns and environmental program 231 recycling supplies 156 Index 247...

  • Page 262

    92 blank pages, troubleshooting 208 canceling 90 color 91 file formats 91 from HP LaserJet Scan (Windows) 88 from Mac software 32 grayscale 92 methods 88 OCR software 89 page-by-page (Mac) 32, 88 quality, troubleshooting 208...

  • Page 263

    147 status-light patterns 186 storing print cartridges 156 product 228 streaks, troubleshooting 204 supplies counterfeit 156 non-HP 156 ordering 150, 217, 218 part numbers 218 recycling 156, 231 status, viewing 147 supplies status page printing 144 support online 150, 224...

  • Page 264

    white or faded stripes, troubleshooting 207 WIA-compliant software, scanning from 89 Windows changing paper types and sizes 42 driver settings 23 faxing from 120 problem-solving issues 213 scanning from TWAIN or WIA software 89 software components 21, 24 software for 146 supported operating systems 22 Word, faxing from 121...

  • Page 266

    © 2010 Hewlett-Packard Development Company, L.P. www.hp.com *CE481-90904* *CE481-90904* CE481-90904...

Comments to this Manuals

Symbols: 0
Latest comments: