This section includes installation and configuration troubleshooting tips for some of the
most common issues associated with hardware and software setup.
Hardware setup troubleshooting
Use this section to solve any problems you might encounter while setting up the
HP All-in-One hardware.
The HP All-in-One will not turn on
Make sure the power cord is firmly connected to both the HP All-in-One and
the power adaptor. Plug the power cord into a grounded power outlet, surge
protector, or power strip.
1 Power connection
2 Power cord and adaptor
3 Grounded power outlet
If you are using a power strip, make sure the power strip is on. Or, try
plugging the HP All-in-One directly into a grounded power outlet.
Test the power outlet to make sure it is working. Plug in an appliance that
you know works, and see if the appliance has power. If not, then there might
be a problem with the power outlet.
If you plugged the HP All-in-One into a switched outlet, make sure the switch
is on. If it is switched to on but still does not work, then there might be a
problem with the power outlet.
quickly. Press the
One to turn on. If you press the
the device off.
The HP All-in-One is not properly connected to a power supply.
You pressed the
The HP All-in-One might not respond if you press the
button once. It might take a few minutes for the HP All-in-
If the HP All-in-One still does not turn on, it might have a
mechanical failure. Unplug the HP All-in-One from the power outlet and
contact HP. Go to:
button too quickly.
button again during this time, you might turn
HP Deskjet F300 All-in-One series