Troubleshooting - Epson Colorworks C7500 Setup Manual

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Troubleshooting

Power is not turned on/LED is not turned on
Check that the power cable is properly connected. (U
Status/Pause LED is on/flashing in amber
❏ Check that all the covers are securely closed. (U
❏ Check that the paper is set properly and that the printer has sufficient roll paper.
(U
"Setting the Roll Paper" on page 15
❏ Check that no paper is jammed. Remove jammed paper, if any.
(U
"Paper is jammed" on page 25
❏ Check that the ink cartridge is set properly and if it is time to replace the ink cartridge.
(U
"Installing the Ink Cartridge" on page 13
❏ Check that the maintenance box is set properly and if it is time to replace the maintenance box. (U
"Maintenance Box" on page 30
❏ Printer operation is paused when only the Pause LED lights in amber. Press the Pause button to restore
the printer to the print standby status. (U
❏ In other cases, power off the printer, wait for 10 seconds or more, and then power on the printer again.
(U
"Turning On/Off" on page 10
Paper is jammed
Do not forcibly pull out paper that is jammed but rather remove it by following the steps below.
1. Make sure that the printer is powered off. (U
2. Open the paper set cover.
"Connecting the Power Cable" on page 12
"Front Side" on page 6
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"Ink cartridge" on page 30
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"Operation Panel" on page 7
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"Turning Off" on page 10
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