Putting the computer to sleep or shutting it down ..............25 Putting your computer to sleep ......25 Shutting down the computer ......26 Lenovo V320-17IKB/Lenovo V320-17ISK ..27 Specifications ..........27 Status indicators ........... 29 Hotkeys............30 FRU replacement notices ......31 Screw notices ..........31...
• The product-specific section includes service, reference, and product-specific parts information. Important: This manual is intended only for trained servicers who are familiar with Lenovo products. Use this manual to troubleshoot problems effectively. Before servicing a Lenovo product, make sure to read all the information under...
Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Lenovo V320-17IKB/Lenovo V320-17ISK computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 •...
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: • Observe a good housekeeping in the area where the machines are put during and after the maintenance. • When lifting any heavy object: 1.
Safety information Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.
Page 8
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual • Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds. • Do not touch live electrical circuits with the reflective surface of a plastic dental mirror.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds.
Page 12
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short- circuit it. Dispose of the battery as required by local ordinances or regulations.
Page 13
Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
Page 14
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
Page 15
Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing. Si le panneau d’affichage à...
Page 16
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation.
Page 17
Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Laser compliance statement Some models of Lenovo computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S.
Page 19
Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
To download software fixes, drivers, and BIOS, follow the steps below: 1. Go to http://support.lenovo.com. 2. Enter the serial number or select a product or use Lenovo smart downloading. 3. Select the BIOS/Driver/Applications and download.
Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue. •...
FRU part numbers. Lenovo plans to transit to RoHS compliance well before the implementation date and expects its suppliers to be ready to support Lenovo’s requirements and schedule in the EU. Products sold in 2005 and 2006 will contain some RoHS compliant FRUs.
General checkout General checkout This chapter presents the following information: • “What to do first” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Only certified trained personnel can service the computer.
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2.
3. If the voltage is not correct, replace the AC adapter. 4. If the voltage is acceptable, do the following: • Replace the system board. • If the problem persists, go to “Lenovo ideapad 320-17IKB/ideapad 320H-17IKB/ideapad 320L-17IKB/ideapad 320R-17IKB/ideapad 320E-17IKB/ideapad 320-17ISK/ideapad 320H-17ISK/ideapad 320L-17ISK/ ideapad 320R-17ISK/ideapad 320E-17ISK”...
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Checking operational charging To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
Push-button reset. In order to save application files and the initial backed up files of the system, the hard disk in a Lenovo computer includes a hidden partition when it is shipped. If you need to restore the system to the point of your first boot up, just enter Lenovo OneKey Recovery System and run System Recovery.
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Passwords As many as three passwords may be needed for any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the administrator password. If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on.
Related service information Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has two power management modes: sleep (standby), and hibernation. Putting the computer to sleep or shutting it down When you have finished working with your computer, you can put it to sleep or shut it down.
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Shutting down the computer If you are not going to use your computer for a long time, shut it down. To shut down your computer, do one of the following: • Select the Start button, then select Power →...
• “FRU replacement notices” on page 31 • “Removing and replacing an FRU” on page 32 • “Locations” on page 62 • “Parts list” on page 64 Specifications The following table lists the specifications of the Lenovo V320-17IKB/ Lenovo V320-17ISK: Table 1. Specifications Form Factor Dimensions Appr.
Page 32
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Table 1. Specifications (continued) Optical Drive Form factor 9.0 mm Type Writer Display Display resolution 16:9 (1,600 × 900/1,920 × 1,080 pixels) (LCD) LCD backlight I/O Ports USB 3.0 × 2, Type-C × 1 Audio Combo audio jack ×...
Lenovo V320-17IKB/Lenovo V320-17ISK Status indicators The system status indicators below show the computer status: Table 2. Status indicators AC power Indicator status Meaning adapter status The computer is in sleep mode or turned off; The battery has more than 20% charge.
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Hotkeys You can access certain system settings quickly by pressing the appropriate hotkeys. Table 3. Hotkeys Enables/disables airplane Mutes/unmutes the sound. mode. Decreases the volume level. Enables/disables camera. Locks/unlocks the LCD Increases the volume level.
This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo computer, this problem is addressed with special nylon-coated screws that have the following characteristics: •...
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Removing and replacing an FRU This section presents exploded figures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the following general rules: 1. Do not attempt to service any computer unless you have been trained and certified.
Lenovo V320-17IKB/Lenovo V320-17ISK 1010 Optical drive Figure 1. Removal steps of optical drive Remove the screw 1.Then pull the optical drive out in the direction shown by arrow 2. Step Screw (quantity) Color Torque M2.5 × 7 mm, Phillips head, nylok-coated (1) Black 1.85+/-0.15 kgf/cm...
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual 1020 Base cover For access, remove this FRU: • “1010 Optical drive” on page 33 Figure 2. Removal steps of base cover Remove the screws 1. Step Screw (quantity) Color Torque M2.5 × 7 mm, Phillips-head, nylok-coated Black 1.85+/-0.15 kgf/cm...
Page 39
Lenovo V320-17IKB/Lenovo V320-17ISK Figure 2. Removal steps of base cover (continued) Remove the base cover in the directions shown by arrows 2 and 3.
Page 40
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following...
Lenovo V320-17IKB/Lenovo V320-17ISK 1030 Battery pack DANGER Only use the battery specified in the parts list for your computer. Any other battery could ignite or explode. For access, remove these FRUs in order: • “1010 Optical drive” on page 33 •...
Page 42
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Figure 3. Removal steps of battery pack (continued) Remove the battery pack in the direction shown by arrow 3.
• “1030 Battery pack” on page 37 Important: The preinstalled WLAN module may only be replaced with a Lenovo approved module in order to comply with FCC and IC regulations. Refer to Table 4 “Parts list—Overall” on page 65 for Lenovo part numbers for the approved modules.
Page 44
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Figure 4. Removal steps of PCI Express Mini Card for wireless LAN (continued) Remove the card in the direction shown by arrow 3. When installing: • In models with a wireless LAN card that has two antenna connectors, plug the black cable (1st) (MAIN) into the jack labeled MAIN, and the grey cable (2nd) (AUX) into the jack labeled AUX on the card.
Lenovo V320-17IKB/Lenovo V320-17ISK 1050 DIMM For access, remove these FRUs in order: • “1010 Optical drive” on page 33 • “1020 Base cover” on page 34 • “1030 Battery pack” on page 37 • “1040 PCI Express Mini Card for wireless LAN” on page 39 Figure 5.
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual 1060 Hard disk drive For access, remove these FRUs in order: • “1010 Optical drive” on page 33 • “1020 Base cover” on page 34 • “1030 Battery pack” on page 37 • “1040 PCI Express Mini Card for wireless LAN” on page 39 •...
Page 47
Lenovo V320-17IKB/Lenovo V320-17ISK Figure 6. Removal steps of hard disk drive (continued) Remove the hard disk drive from the slot in the direction shown by arrow 3. Detach the bracket from the hard disk drive.
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual 1070 Speakers For access, remove these FRUs in order: • “1010 Optical drive” on page 33 • “1020 Base cover” on page 34 • “1030 Battery pack” on page 37 • “1040 PCI Express Mini Card for wireless LAN” on page 39 •...
Lenovo V320-17IKB/Lenovo V320-17ISK 1080 Fan assembly and Heat Sink assembly For access, remove these FRUs in order: • “1010 Optical drive” on page 33 • “1020 Base cover” on page 34 • “1030 Battery pack” on page 37 • “1040 PCI Express Mini Card for wireless LAN” on page 39 •...
Page 50
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Figure 8. Removal steps of fan assembly and Heat Sink assembly (continued) Unplug the fan connector in the direction shown by arrow 2. Remove the screw 3. Step Screw (quantity) Color Torque M2 × 6 mm, Phillips head, nylok-coated (1) Black 1.85+/-0.15 kgf/cm...
Page 51
Lenovo V320-17IKB/Lenovo V320-17ISK Figure 8. Removal steps of fan assembly and Heat Sink assembly (continued) Remove the screws 5. Lift the heat sink in the direction shown by arrow 6.
Page 52
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Figure 8. Removal steps of fan assembly and Heat Sink assembly (continued) When installing: Before you attach the fan assembly to the computer, apply thermal grease, at an amount of 0.2 grams, to the part shown in the figure above.
Lenovo V320-17IKB/Lenovo V320-17ISK 1090 ODD transfer board, backup battery and Fingerprint board For access, remove these FRUs in order: • “1010 Optical drive” on page 33 • “1020 Base cover” on page 34 • “1030 Battery pack” on page 37 •...
Page 54
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Figure 9. Removal steps of ODD transfer board, backup battery and Fingerprint board (continued) Remove the backup battery in the direction shown by arrow 6. When installing: Make sure that the connector is attached firmly.
Lenovo V320-17IKB/Lenovo V320-17ISK 1100 Upper case For access, remove these FRUs in order: • “1010 Optical drive” on page 33 • “1020 Base cover” on page 34 • “1030 Battery pack” on page 37 • “1040 PCI Express Mini Card for wireless LAN” on page 39 •...
Page 56
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Figure 10. Removal steps of upper case (continued) Detach the LCD unit connector in the directions shown by arrows 2 to C. Open the hinge in the direction shown by arrows D.
Page 57
Lenovo V320-17IKB/Lenovo V320-17ISK Figure 10. Removal steps of upper case (continued) Remove the upper case from the LCD module in the directions shown by arrow E.
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual 1110 System board Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
Page 59
Lenovo V320-17IKB/Lenovo V320-17ISK Figure 11. Removal steps of system board (continued) Remove the system board in the direction shown by arrow 4.
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual 1120 LCD unit For access, remove these FRUs in order: • “1010 Optical drive” on page 33 • “1020 Base cover” on page 34 • “1030 Battery pack” on page 37 • “1040 PCI Express Mini Card for wireless LAN” on page 39 •...
Page 61
Lenovo V320-17IKB/Lenovo V320-17ISK Figure 12. Removal steps of LCD unit (continued) Remove the LCD front bezel in the direction shown by arrows 1. Remove the screws 2. Lift the LCD module slightly 3. Disconnect the connector in the direction shown by arrow 4. Then remove the LCD module.
Page 62
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Figure 12. Removal steps of LCD unit (continued) Remove the screws 5. Step Screw (quantity) Color Torque M2.5 × 2.5 mm, Phillips-head, nylok-coated (6) Silver 3+/-0.15 kgf/cm lcd brk---lcd cover Remove the LCD hinges in the direction shown by arrows 6.
Page 63
Lenovo V320-17IKB/Lenovo V320-17ISK Figure 12. Removal steps of LCD unit (continued) Detach the camera connector in the direction shown by arrow 1. Remove the LCD cable in the direction shown by arrows 2. When installing: Make sure that the connector is attached firmly and that you do not pinch the antenna cables when you attach the LCD assembly.
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual 1130 Integrated camera and antenna assembly For access, remove these FRUs in order: • “1010 Optical drive” on page 33 • “1020 Base cover” on page 34 • “1030 Battery pack” on page 37 •...
Page 65
Lenovo V320-17IKB/Lenovo V320-17ISK Figure 13. Removal steps of Integrated camera and antenna assembly (continued) Peel off the adhesive tape securing the antenna boards, release the cables from the cable guide, and then remove the antenna assembly in the direction shown by arrows B.
Lenovo V320-17IKB/Lenovo V320-17ISK Bottom and Left-side view 1 Speakers 2 Ventilation slots 3 AC power adapter jack 4 Battery/Charging status indicator 5 RJ-45 port 6 HDMI port 7 USB 3.0 port 8 Combo audio jack 9 Type-C port J Memory card slot...
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual Parts list This section presents the following service parts: • “Overall” on page 65 • “LCD FRUs” on page 72 • “Miscellaneous parts” on page 74 • “AC adapters” on page 74 • “Screws” on page 75...
Lenovo V320-17IKB/Lenovo V320-17ISK Hardware Maintenance Manual LCD FRUs In Lenovo V320-17IKB/Lenovo V320-17ISK, there is following type of LCD. • “17.3-in. HD LED”...
Page 77
Lenovo V320-17IKB/Lenovo V320-17ISK Table 5. Parts list—LCD FRUs Lenovo Lenovo No. FRU FRU no. V320- V320- 17IKB 17ISK LCD BEZEL L80XM 5B30N91539 ● ● HINGE CAP L81AH IRON GREY 5CB0P21994 ● ● HINGE L+R L80XM 5H50N91546 ● ● Panel, AU B173RTN02.1 1A HD+T AG F NB 5D10J46203 ●...
The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks The following terms are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. Lenovo OneKey Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
Need help?
Do you have a question about the V320-17IKB and is the answer not in the manual?
Questions and answers