BEFORE YOU CALL
Solutions to Common Problems:
Before you call for service, review the following list. It may save you time and expense. Possible solutions are provided
with the problem listed:
Poor baking results.
Appliance does not operate.
Oven light does not work.
Flames inside oven or smoking
from oven vent.
Self clean does not work.
Oven racks discolored or do not
Oven smokes excessively when
Oven control panel beeps and
displays any F or E code error.
Soil not completely removed after
Convection fan does not rotate.
Many factors effect baking results. Use proper oven rack position. Center food in the
oven and space pans to allow air to circulate. Preheat oven to the set temperature
before placing food in the oven. Try adjusting the recipe's recommended temperature
or baking time. See
"Adjusting Oven Temperature"
too hot or cold.
The time of day is not set. The oven clock must first be set in order to operate the
oven. Be sure oven controls are set properly. Review instructions for the desired
cooking function in this manual. Service wiring is not complete.
Be sure the oven light is secure in the socket. See
Excessive spills in oven. Grease or food spilled onto oven bottom or oven cavity.
Wipe up excessive spills before starting oven. If flames or excessive smoke are
present when using broil, see
Oven control not set properly. See
Oven racks left in oven cavity during self clean. Remove oven racks from oven cavity
before starting a self-clean cycle. Clean by using a mild abrasive cleaner following
manufacturer's instructions. Rinse with clean water, dry, and replace in oven.
Incorrect setting. Follow the
Meat too close to the broil element. Reposition broil rack to provide proper clearance
between the meat and broil element. Remove excess fat from meat. Cut remaining
fatty edges to prevent curling, but do not cut into lean.
Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
Oven control has detected a fault or error condition. Press the off key to clear the
error code. Try bake or broil function. If the F or E code error repeats, turn off the
power to appliance, wait 5 minutes, and then repower appliance. Set clock with
correct time of day. Try bake or broil function again. If fault recurs, press the off key to
Self clean was interrupted. Review instructions on
25. Excessive spills on oven bottom. Clean before starting self clean. Failure to
clean soil from the oven frame, the door liner outside the oven door gasket, and the
small area at the front center of the oven bottom. These areas are not in the self-
cleaning area, but get hot enough to burn on residue. Clean these areas before
starting the self-cleaning cycle. Burned-on residue can be cleaned with a stiff nylon
brush and water or a nylon scrubber. Be careful not to damage the oven gasket.
Oven door is open. Convection fan will turn off if oven door is opened when convec-
tion is active. Close oven door.
"Replacing the oven light"
if you feel the oven is