Philips PowerPro Duo FC6172/61 Manual page 6

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6
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Center in your country.
Problem
The appliance does not
work when I push the
button.
The appliance has a lower
suction power than usual.
Dust escapes from the
appliance.
The brush does not turn
anymore.
Possible cause
The battery light flashes fast
because the batteries are
low.
You cannot use the
appliance because the
appliance is still charging.
You have to press two
buttons.
The filter and the cyclone are
dirty.
You have not connected the
dust bucket, the dust
separator and the cyclone
properly. Incorrect assembly
of these parts causes air
leakage, which leads to loss
of suction power.
The filter is dirty.
The brush encounters too
much resistance.
You switched on the
appliance by pressing the on
button on the handheld
vacuum cleaner.
Solution
To charge the batteries, insert the small
plug into the socket on the appliance
and insert the adapter into a wall socket.
You have to remove the small plug from
the socket on the appliance before you
can switch on the appliance.
First press the on/off button to switch
on the appliance. Then press the MAX
button to get maximum suction power.
Clean the filter and the cyclone.
Connect the dust bucket, the dust
separator and the cyclone properly.
Clean the filter.
Clean the brush with a pair of scissors or
by hand. If you clean the roller brush by
hand, pull the hairs or threads from the
widest side to the narrowest side of the
roller brush (see user manual).
Switch off the appliance by pressing the
on button on the handheld vacuum
cleaner again. Then switch it on again by
pressing the on button on the stick.

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