ATEN US3310-AT User Manual

ATEN US3310-AT User Manual

2-port usb-c gen 1 dock switch with power pass-through

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US3310
2-Port USB-C Gen 1 Dock Switch
with Power Pass-through
User Manual

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Summary of Contents for ATEN US3310-AT

  • Page 1 US3310 2-Port USB-C Gen 1 Dock Switch with Power Pass-through User Manual...
  • Page 2: Compliance Statements

    US3310 User Manual Compliance Statements FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 3 US3310 User Manual HDMI Trademark Statement The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. RoHS This product is RoHS compliant. US3310 備 名 稱 USB-C 攜 帶 裝 置 切 換 器 型 號 ( 型 式 ) Equipment Type designa- tion (Type)
  • Page 4: About This Manual

    Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit or any connected devices.  ATEN regularly updates its product documentation for new features and fixes. For an up-to-date US3310 documentation, visit http://www.aten.com/ global/en/...
  • Page 5: Package Contents

    US3310 User Manual Package Contents 1 US3310 2-Port USB-C Gen 1 Dock Switch with Power Pass-through 2 USB Type-C cables 1 remote port selector 1 user instructions Note: Make sure that all of the components are present and in good order. If anything is missing or was damaged in shipping, contact your dealer.
  • Page 6: User Information

    Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 1-949-428-1111 User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
  • Page 7: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 8: Table Of Contents

    US3310 User Manual Table of Contents Compliance Statements ........ii About this Manual .
  • Page 9: Introduction

    Chapter 1 Introduction Overview The US3310 is a 2-port USB-C Dock Switch with Power Pass-through that features the combination of a multiport dock, and allows one button switching between laptops and Android smart phones. Use only one set of display, keyboard, and mouse to seamlessly control two different systems to save desk space.
  • Page 10: Features

    US3310 User Manual Features  Allows a USB-C laptop and an Android Smartphone to share one HDMI monitor and all connected USB peripherals  Provides USB Power Delivery 3.0 for laptop charging up to 85W (additional USB-C Power Adapter needed) ...
  • Page 11: System Requirements

    Chapter 1. Introduction System Requirements:  Windows 10 or above, USB-C enabled computer with DP Alt Mode  Mac OS X 10.12 or later, USB-C enabled computer  Android 8.0 or later, USB-C enabled Smartphone with DP Alt Mode Note: Only Samsung and Huawei support PC-like operation, others only support mirror mode.
  • Page 12: Components

    US3310 User Manual Components Front View Front View Component Description USB 3.2 Gen 1 Connects your USB peripheral devices into the US3310 Type-A ports using a Type-A connector. Rear View Rear View Component Description USB Type-C Connects an USB Type-C power source to power the unit. DC-in port USB 3.2 Gen 1 Connects a computer with an USB Type-C cable into the...
  • Page 13 Chapter 1. Introduction Component Description USB 3.2 Gen 1 Connects a mobile device with an USB Type-C cable into the Type-C port 2 back of the US3310. (Android: Samsung Dex or Huawei Desktop mode) HDMI output Connects an HDMI monitor into the back of the US3310. port 2.5mm jack for Connects with the remote port selector.
  • Page 14: Top View

    US3310 User Manual Top View Top View Component Description console indicator The LEDs correspond to the consoles. When the console is (port 1 LED) switched, the corresponding LED will light. console indicator The LEDs correspond to the consoles. When the console is (port 2 LED) switched, the corresponding LED will light.
  • Page 15: Hardware Setup

    Chapter 2 Hardware Setup Please review the safety information regarding the placement of this device in Safety Instructions, page 17. Connecting the Unit Follow the steps below to connect the US3310 unit.
  • Page 16 US3310 User Manual 1. Plug the USB Type-C cable between your computer and/or mobile device into the back of the US3310. Note: If you need PD laptop charging, please plug your computer to USB 3.2 Gen 1 Type-C port 1. 2.
  • Page 17: Operation

    Chapter 3 Operation Please review the safety information regarding the placement of this device in Safety Instructions, page 17. Port Selection Click the Port Selector (connected to the US3310) to switch between the 2 connected source device (computer and/or Android mobile device). The Console Indicator LED will light up to indicate which console is currently selected.
  • Page 18: The Firmware Upgrade Utility

    The Firmware Upgrade Utility As new firmware versions become available firmware upgrade packages are posted on the ATEN web site. The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth automated process for upgrading the US3310’s firmware. Check the web site regularly to find the latest firmware packages and information relating to them.
  • Page 19 Chapter 3. Operation 3. A second file appears, double click it and follow the instructions to start the firmware upgrade. Note: Please do not press any button on your computer, or operate the US3310 during the firmware upgrade. 4. Wait for the firmware upgrade process to complete. When two Burn Pass appears, the firmware upgrade is successful.
  • Page 20 US3310 User Manual 5. After the upgrade has completed, a screen appears to inform you that the procedure was successful. 6. Power off the US3310 by unplugging the USB Type-C cable from the host, and/or unplug the USB Type-C cable connected to the USB Type-C DC-in port from the USB Type-C power adapter.
  • Page 21: Starting The Video Firmware Upgrade

    Chapter 3. Operation Starting the Video Firmware Upgrade 1. Connect the remote port selector to the 2.5mm jack for remote port selector on the US3310’s rear panel. US3310 Rear View 2. Prepare a USB Type-A to Type-C cable. Connect one end of the USB Type-A cable to the computer and the other end to the US3310 USB 3.2 Gen 1 Type-C Port 1.
  • Page 22 US3310 User Manual 3. Check to see if Billboard Device appears in the Device Manager. 4. Press and hold the Remote Port Selector Button, and plug the external USB Type-C power source to the USB Type-C DC-in port. The Console Indicator LEDs will flash together to indicate the Firmware Upgrade Mode is in effect.
  • Page 23 Chapter 3. Operation 6. A second file appears, double click it and follow the instructions to start the firmware upgrade. 7. Press any keyboard key to upgrade the firmware. Note: Please do not press any button on your computer, or operate the US3310 during the firmware upgrade.
  • Page 24 US3310 User Manual 8. You will see All upgrades are completed after the upgrade has completed, Note: If the firmware upgrade fails, remove all connections and repeat the firmware upgrade procedure from the beginning. 9. Remove all the connections in order to exit the Firmware Upgrade Mode.
  • Page 25: Appendix

    Appendix Safety Instructions General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 26 US3310 User Manual  If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service personnel for repair.  The power cord or plug has become damaged or frayed.  Liquid has been spilled into the device. ...
  • Page 27: Technical Support

    Support Documentation Software Updates Telephone Support 1-888-999-ATEN ext 4988 1-949-428-1111 When you contact us, please have the following information ready beforehand:  Product model number, serial number, and date of purchase  Your computer configuration, including operating system, revision level, expansion cards, and software ...
  • Page 28: Specifications

    US3310 User Manual Specifications Function US3310 Device Connectin Computer 1 x USB 3.2 Gen 1 Type-C Female Upstream Smart 1 x USB 3.2 Gen 1 Type-C Female Phone 2 x USB 3.2 Gen 1 Type-A Female Connectors HDMI 1 x HDMI Female Downstream Power 1 x USB Type-C Female...
  • Page 29 Appendix Function US3310 1. Windows USB-C enabled computer:  Windows® 10 (32-bit / 64-bit) or above  With Intel 7th-Generation Core Processor (Kaby-Lake with HD 6XX series integrated graphics) or above  For video output to work through a USB-C port, it must support DP Alt Mode 2.
  • Page 30: Limited Warranty

    © Copyright 2021 ATEN® International Co., Ltd. Released: 2021-04-08 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

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