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Summary of Contents for Duraflame 23IRM5736
- Page 1 MODEL: 23IRM5736 INSERT MODEL: 23II800GRA www.tsicustomerservice.com 1-888-674-7517 Twin-Star International, Inc; Delray Beach, FL 33445 Made in China • Printed in China A331 www.tsicustomerservice.com...
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Page 2: Getting Started
GETTING STARTED 1. Remove the product identification sticker from the front of the insert. Product Identification Sticker 2. Attach the Product Identification Sticker to the Manual below for future reference. This information is used for product registration and also is necessary for customer service. Attach Product Identification Sticker Here 3. -
Page 3: Important Instructions
IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons including the following: 1. Read all instructions before using this appliance. 2. DANGER – High temperatures may be generated under certain abnormal conditions. Do not partially or fully cover or obstruct the front of this heater. - Page 4 OPERATION INSTRUCTIONS Control Panel Display The heater can be operated by either the remote control or the control panel. www.tsicustomerservice.com A331...
- Page 5 OPERATION INSTRUCTIONS FUNCTION ICON DESCRIPTION FLAME There are 3 brightness levels that can be selected. Settings F3 - F1 decrease in brightness The fireplace contains three infrared quartz heating HEATER elements. The thermostat setting range is 62°F - 82°F or 17°C - 27°C or continously ON.
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Page 6: Troubleshooting
TROUBLESHOOTING Problem Root Cause Corrective Action Unplug the fireplace, remove the back panel of the fireplace and check that The thermostat sensor is Display shows “ ” the thermostat is plugged into the main circuit board. If this does not solve broken or disconnected. -
Page 7: Exploded View
EXPLODED VIEW Part Part Name Part Number Thermostat Sensor INS-NTC Main Circuit Board Y15-S154-P15 Control Panel Circuit Board Y15-C70-P32 Flame Generator Drive Motor P10-6-Q Flame Circuit Board Y15-C73-P40 Emberbed Circuit Board Y15-S154-P44E Emberbed with Log Y15-S154-P02 Remote Control P115 CARE AND MAINTENANCE •... -
Page 8: Fcc/Ic Information
FCC/IC INFORMATION Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. -
Page 9: Year Limited Warranty
1-YEAR LIMITED WARRANTY The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period of one year from date of puchase, subject to the following conditions and limitations. 1. Install and operate this appliance in accordance with the installation and operating instructions furnished with the product at all times. - Page 10 www.tsicustomerservice.com www.tsicustomerservice.com A331...
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Questions and answers
What can be done if the motor quits blowing? The motor isn't blowing the hot air out, therefore causing it to trigger the overheating shut off.
If the Duraflame 23IRM5736 motor stops blowing hot air and triggers the overheating shut off, follow these steps:
1. Inspect the heater to ensure that the air inlets and outlets are not blocked, as this may cause overheating.
2. Unplug the heater and allow it to cool down for 30 minutes.
3. After cooling, plug the heater back in and operate it.
4. Monitor the heater for any further signs of overheating.
5. If the problem persists, discontinue use and contact customer service.
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