Samsung PN51E7000FF User Manual page 37

Issues
Unwanted Powering Off
Trouble Powering On
Stand Assembly
Cannot Find a Channel
For detailed troubleshooting information, watch the troubleshooting videos at www.samsung.com/
✎
spsn.
Solutions and Explanations
If your Samsung TV appears to turn off by itself, there may be an issue
with either your Timer settings or your Eco friendly No Signal Power Off
feature.
First make sure Sleep Timer is not accidentally set. The Sleep Timer
turns off the TV automatically after a certain period of time has passed.
• Sleep Timer: User Menu → System → Time → Sleep Timer
If the Sleep Timer is not activated, you may have engaged the No Signal
Power Off or Auto Power Off feature.
• No Signal Power Off: User Menu → System → Eco Solution → No
Signal Power Off
• Auto Power Off: User Menu → System → Eco Solution → Auto
Power Off
Before you turn the TV on, find the red light on the right or left
bottom of your TV. Press the Power on button on the TV or remote.
The light should blink about 5 times before the TV turns on.
If you find that you are having trouble powering on your Samsung
television, there are a number of things to check before making a call to
the service department.
If you're sure your power cord, remote control, and PC are functioning
properly, you may be having a cable issue. If you have a cable or satellite
box, your TV may appear to be off because the cable or satellite box is
not outputting a signal. To test the signal output of your cable or satellite
box, press the guide or info button on the cable or satellite box remote
control. If the screen displays the guide or info data, the problem is
caused by the box.
If you have any trouble assembling the stand first, review "Install the
Stand" in the paper manual.
Re-run Setup (Go to User Menu → System → Setup) or run Auto
Program. (Go to User Menu → Channel → Auto Program).
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