Whirlpool W10343071A Use And Care Manual page 19

TROUBLESHOOTIng – WASHER cont.
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call...In U.S.A. http://www.whirlpool.com/help – In Canada www.whirlpool.ca
If you experience
Washer not performing as expected (cont.)
Water level seems
too low, or the washer
appears to not fill
completely
Clothes not completely
covered with water
Dry spots on load
after cycle
Incorrect or wrong
wash or rinse
temperatures
Load not rinsed
Sand, pet hair, lint,
etc. on load after
washing
Load is tangling
Not cleaning or
removing stains
Possible causes
The top of the agitator is much
higher than the highest water level.
This washer uses much less water
than traditional top-load washers.
This washer uses much less water
than traditional top-load washers.
High speed spins extract more
moisture than traditional top-load
washers.
Check for proper water supply.
Energy-saving controlled
wash temperatures.
Check for proper water supply.
Using too much detergent.
Washer not loaded as recommended.
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Washer not loaded as recommended.
Washer not loaded as recommended.
Adding detergent on top of load.
This is normal and necessary for clothes to move freely.
Clothes may not be completely covered with water.
Select a higher load-size setting, or wash a smaller load.
The high spin speeds combined with air flow during the final
spin can cause items near the top of the load to develop dry
spots during the final spin. This is normal.
Check that hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
This washer uses cooler wash and rinse water temperatures
than your previous washer. This includes cooler hot and warm
washes.
Check that hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level.
The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
The washer will not rinse well if tightly packed. Load with dry
items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Add an extra rinse to the selected cycle.
See "Using Your Washer" section.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher
speed spin.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 garments after washer has started.
Add detergent, oxi products, and color-safe bleach to the
bottom of the basket before adding the load items.
Solution
19