Do you have a question about the VR900E and is the answer not in the manual?
Questions and answers
Eugene
July 10, 2025
I have a VR900E door opener. I have recoded the remote. Set the up and down limits. Pressing the remote does nothing. It stopped working suddenly. Any suggestions? No image really needed. Motor appears to be working as the up down movements wirk
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Instruction Manual Rolling Garage Door Opener VR900E & VR1000E INSTALLATION INSTRUCTIONS | OWNERS COPY...
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WARNING: It is vital for the safety of persons to follow all instructions. Failure to comply with the installation instructions and the safety warnings may result in serious personal injury and/or property and opener damage. Please save these instructions for future reference.
1. Safety warnings Warning — It is vital for the safety of persons to follow all instructions. Failure to comply with the following safety rules may result in serious personal injury and/or property damage. Do not operate the garage door operator unless the garage door is in full view and free from objects such as cars and children/people.
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When using auto close mode, a photo electric beam must be fitted correctly and tested for operation at regular intervals. Extreme caution is recommended when using auto close mode. All safety rules must be followed. In order for the garage door opener to sense an object obstructing under the door way, some force must be exerted on the object.
2. Product features 1. Easy to use. Just press the remote control button or the O/S/C button on the motor to open, stop or close the roller shutter. 2. Safe and reliable remote control system featuring rolling code, low coincident code rate. 3.
3. Installation Instructions IMPORTANT SAFETY INSTRUCTIONS FOR FIG. 1 INSTALLATION Warning:Incorrect installation can lead to severe injury. Follow this installation instruction. SIDE ROOM REQUIREMENTS Fig. 1 shows the minimum and recommended side room. The distance between the edge of the door curtain and the inside of the bracket must be at least 40mm.
Installation process (FIG. 3, FIG. 4, and FIG. 5) 1. Check that the door shaft U bolt is securely tightened on the left hand side of the door. 2. Raise the door and tie a rope around the center to secure the roll.
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1. PB/GND/PE/+24V terminal 2. O/S/C button 3. Battery backup terminal 4. Manual release lever 5. K button(the same function as O/S/C button) 6. Programming panel - 6 -...
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4.1 Left/right installation setting WARNING: This step must be completed prior to setting travel limits (4.2) if utilizing a left sided installation. If utilizing the standard right sided installation this step can be ignored. Press ‘SET’ button and hold on until LED displays figure ‘5’, press ‘UP’ or ‘DOWN’ button to choose ‘1’ left installation or ‘0’...
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4.2 Door travel limit Setting 4.2.1 Pull down the manual release lever, the door operator is under manual mode. 4.2.2 Open the door by hand until the door touches the upper door stop. (see Fig.7) Close the door by hand until the door touches the ground .
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4.2.5 Press the RED O/S/C button at the bottom of door operator or K button (FIG.9), confirm the up limit and down limit are correct. If not, please re-set the travel limit according to above processes until the limits are correct.
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4.4 Safety reverse force adjustment 4.4.1 Press ‘SET’ button and hold on until the LED displays figure ’3’. Press ‘UP’ button to increase the force, Press ‘DOWN’ button to decrease the force. The maximum force is 9, the minimum force is 1. The default is 3. Display from ‘1’...
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Please confirm the photocells are well connection and programmed. Please check if the door will be automatically reversed when encountering an obstacle during door closing. 4.5.3 Canceling the photocell function: Press ‘DOWN’ button and hold on until the LED displays ‘H’ , press ‘DOWN’ button the LED displays 11’, to cancel this function, press ‘SET’...
4.7 Battery backup connection: It must use 24V DC 3.5Ah sealed lead acid battery. Insert the battery male plug directly into the battery female plug at the back of the motor (Fig.11). Please see fig.13 and fig.14 for the wires connection of the battery male plug and insert direction.
6. Technical data VR900E roller door operator: Input voltage: 220 V AC - 240 V AC 50/60 HZ Controller voltage: 24 V DC Max power: 200W Max lifting force: 800N(80kgs) Rated lifting force: 400N (40kgs) Working circumstance: -20℃ - +40℃...
7. Common trouble shooting Symptom Possible reason Solution Main power not switch on Switch on the main power The door does not move Remove the barrier The door is locked or motor Unlock the door jammed The door is obstructed Check the motor is turning The door won’t reverse when The moving force of the motor is set...
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A noise emits from the motor The up/down limit position during the first manual travel This is normal, no action required confirmation limit setting The door can only open, cannot The photocell function was activated Close the photocell function close The motor rotates but the door Motor put into manual mode Push the manual release lever up...
Australian Consumer protection laws. Warranty Conditions It is a condition of this Vicway Australia Pty Ltd Warranty that the Unit is sold, installed and serviced by a Qualified Installer/Dealer. Any Vicway branded garage door opener purchased on-line (over the internet) and installed by any person other than Qualified Installer/Dealer will not be covered by this Vicway Australia Pty Ltd Warranty.
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Failure to comply with these Terms and Conditions will void the Warranty. Contact Details VICWAY AUSTRALIA PTY LTD 20 EARL STREET AIRPORT WEST VIC 3042...
9. Final notes This manual is only used by those who are qualified to carry out the installation. No given information in this manual can be considered of any interest to the end user. It is important for the installer to show their clients correct operation using of the opener including the using of manual disengagement cord.
Need help?
Do you have a question about the VR900E and is the answer not in the manual?
Questions and answers
I have a VR900E door opener. I have recoded the remote. Set the up and down limits. Pressing the remote does nothing. It stopped working suddenly. Any suggestions? No image really needed. Motor appears to be working as the up down movements wirk