Troubleshooting - Stoelting 4231G Owner's Manual

Floor gravity freezer soft-serve
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4.5

TROUBLESHOOTING

NEVER ATTEMPT TO REPAIR OR PERFORM MAINTENANCE ON FREEZER UNTIL THE MAIN
ELECTRICAL POWER HAS BEEN DISCONNECTED.
Problem
Freezer does not run
Freezer shuts off on error
Product is too soft
Product is too firm.
Product does not
Dispense.
Drive belt slipping
WARNING
Possible Cause
1. Power to freezer is off.
2. Fuse or circuit breaker is blown or tripped. 2. Replace or reset. (If condition continues
3. Freeze-up
4. High-pressure cutout tripped
5. Drive motor OFF ON Timer.
1. Low or no mix in hopper.
2. Low or no overrun.
3. Refrigeration problem.
1. No vent space for free flow of cooling air. 1. A minimum of 6 inches of vent space
2. Air temperature entering condenser is
above 100°F. (Air cooled.)
3. Condenser is dirty. (Air-cooled)
4. Consistency setting too soft
5. Stabilizers in mix are broken down.
6. Refrigeration problem.
1. Consistency setting too firm
2. Spigot not fully closed.
1. No mix in hopper
2. Mix inlet regulator (carburetor) mix inlet 2. Unplug, using a small sanitized
tube is plugged.
3. Special mix inlet regulator (carburetor)
needed for mix being used.
4. Capacity of freezer is being exceeded.
5. Drive motor overloaded.
6. Drive belt failure.
7. Freeze-up
1. Worn drive belt.
2. Freeze-up
Remedy
1. Supply power to freezer
See note 1 or 2)
3. See paragraph 4.3.
4. Correct problem and reset.
5. Place the CLEAN-OFF-SERVE switch to
the OFF position the reset.
1. Add mix.
2. Check mix inlet regulator.
3. Check system. (See note 1.)
required. (See paragraph 2.2).
2. Change location or direct hot
air away from freezer.
3. Clean (See paragraph 4.6).
4. Readjust (See paragraph 4.2).
5. Remove mix, clean, sanitize and freeze
down with fresh mix.
6. Check system. (See note 1.)
1. Readjust. (See paragraph 4.2.)
2. Fully close spigot.
1. Fill hopper with mix.
brush.
3. Order special mix inlet
regulator (carburetor). (See note 2.)
4. Slow up on the draw rate.
5. Place reset lever in the ON position. (If
condition continues see note 1 or 2.)
6. See paragraph 4.4.
7. See paragraph 4.3.
1. Replace drive belt. (See paragraph 4.4.)
2. See paragraph 4.3.
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4231h

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