Related Manuals for Pentair INTELLIWATER PNR-POE1-XTR3-01
Summary of Contents for Pentair INTELLIWATER PNR-POE1-XTR3-01
- Page 1 INTELLIWATER™ CONNECTED WATER SOFTENER SERVICE MANUAL, INSTALLATION AND OPERATION GUIDE PNR-POE1-XTR3-01 | PNR-POE1-XTR3-02 | PNR-POE1-XTR3-03 pentair.com/homewater...
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Page 2: Table Of Contents
• Install the system on the main water supply. • The use of Teflon® Tape and/or Pipe Thread Seal Paste will be needed on all threaded connections. • To soften all water in the home, install Pentair IntelliWater Connected Water Softener™ close to the water supply inlet, and upstream of all other plumbing connections, except outside water pipes. Outside faucets should remain on hard water to avoid wasting softened water. -
Page 3: Water Conditions For Operation
“jumper wire” to bridge the equipment and re-establish the contiguous conductive nature of the plumbing before using this Pentair system. -
Page 4: Complete Parts List
Notice The parts supplied are intended to accommodate a variety of water supply lines. Additional fittings may be needed to fit to your plumbing. Visit pentair.com/homewater to view our full line of installation kits. Drawings are not to scale. Part Description Qty. - Page 5 • Follow state and local codes for water testing. • When filling media tank, do not open water valve completely. Fill tank slowly to prevent media from exiting the tank. • Always make modifications to house plumbing first. Connect to valve last. • Plastic parts and o-rings may be damaged by heat and solvents. When constructing plumbing connections allow heated parts to cool and protect parts from solvents. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 5...
- Page 6 The media tank can now be removed. Caution When handling the media tank do not turn it upside down or drop on its side. To Assemble the Salt Tank: 1. Stand the salt tank up and in position. Level as needed. The tank has two ports that will be connected. One to a drain and one to the valve. 2. Remove the overflow fitting from the brine tube. Place the brine tube in position. Align the large hole in the brine well with the hole in the brine tank. Install the overflow fitting in this hole to secure well to tank. Lay cover aside for now. 6 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...
- Page 7 A bypass valve system is installed on all water softening systems. Bypass valves isolate the softener from the water system and allow unsoftened water to be used. Service or routine maintenance procedures may also require that the system is bypassed. Install the 1" NPT yoke as shown. Figure 1 Figure 2 PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 7...
- Page 8 Never insert drain line directly into a drain, sewer line, or trap (Figure 4). Always allow an air gap between the drain line and the wastewater to prevent the possibility of sewage being back-siphoned into the softener. 8 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...
- Page 9 Once the tubing has been pushed into the nut it cannot be pulled out. The nut will need to be removed. See Figure 6 for correct assembly. 4. Hand tighten the nut until the connection is tight. 5. Make compression fitting connection between brine line and valve (Figure 6). Figure 6 Figure 5 PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 9...
- Page 10 The power source should be constant. Be certain that the adapter is not on a switched outlet. Power interruptions longer than 8 hours may cause the controller to lose the time setting. When power is restored, the time setting must then be re-entered Figure 7 Typical Residential System Plumbing: Figure 8 10 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...
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Page 11: Start-Up Instructions/Flushing And Conditioning
3. Position the valve to the brine / slow rinse position. Ensure the unit is drawing water from the brine tank (this step may need to be repeated). 4. Position the valve to the rapid rinse position. Check the drain line flow, and run for five (5) minutes or until the water runs clear. 5. Position the valve to the start of the brine tank fill cycle. Ensure water goes into the brine tank at the desired rate. The brine valve drive cam will hold the valve in this position to fill the brine tank for the first regeneration. 6. Replace control cover. 7. Put salt in the brine tank. Notice Do not use granulated or rock salt. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 11... -
Page 12: Touchscreen Control Features
Due to the complexity of these settings and the potential for errors, Master Settings should only be accessed by your local water professional. Diagnostics: Displays the Diagnostic screen, which can assist in performing maintenance and troubleshooting performance issues with the valve. Brightness/Sound: Displays the Brightness/Sound screen, which allows you to adjust the backlight of the control screen and allows you to mute the alarms of the control. 12 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER... - Page 13 Alert: Will display when there is no internet connection. WIFI: Represents signal strength to WiFi router. Bluetooth: When displayed in black, Bluetooth® signal is open. When displayed in white, bluetooth connection is engaged. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 13...
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Page 14: Touchscreen Setup
Press the hardness units button to adjust the system's hardness units of measure (grains per gallon, mg/L or ppm, German degrees, French degrees, or English degrees). Press when finished. Hardness units are adjustable only if metric units are selected. Figure 9 Notice If the screen is blank after plugging in the unit, touch the screen to turn the screen on. 14 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER... - Page 15 , the Assistance/Mainten. Phone screen (Figure 11) is displayed. Figure 11 Enter the phone number of the water treatment professional or company that the homeowner may call for system service (optional). Press when finished. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 15...
- Page 16 , the Home screen (Figure 13) appears. The Day and Time button will be flashing, indicating that the day of the week and time need to be set. If the date and time are incorrect, press the Day and Time button to update to the correct day and time. The Day and Time screen (Figure 13) appears. Next Scheduled Regeneration Day and Time Current Cycle Step Regeneration Cycle Wheel Regeneration Diagnostics Assistance Settings Figure 13 16 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...
- Page 17 Press the button when finished to return to the Home screen. Press to return to the Home screen without saving. Settings The Settings screen allows you to change basic control settings including time of regeneration and water hardness. These settings improve the operational efficiency of the system and can be adjusted independently from other control settings without needing to enter Master Settings. From the Home screen, press the Settings button The Settings screen is displayed. Brightness/Sound Master Settings PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 17...
- Page 18 An Error Alert appears on the Home screen if an error condition is detected. Press the Error Alert button to view the error message. Notice Most error alerts are cleared at regeneration. If the error persists following a regeneration, attempt the appropriate reset and recovery procedure below or contact technical support. 18 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...
- Page 19 Remove data cable. Reset IOT Board by reset button on top, communication Failure then plug data cable back in. not working. WiFi connection has Offline been disrupted for more Verify WiFi is not experiencing any issues. than 60 minutes. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 19...
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Page 20: Troubleshooting
Remove powerhead assembly and inspect bore. Drain flows continuously. Foreign material in control. Remove foreign material and check control in various regeneration positions. Internal control leak. Replace seals and piston assembly. 20 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER... -
Page 21: Dimensional Drawings
DIMENSIONAL DRAWINGS Measurements inches 12.7 53.8 111.3 2.12 4.38 91.4 3.60 182.9 7.20 26.7 DISTRIBUTOR TUBE OD 1.05 PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 21... -
Page 22: System Assembly Part Numbers
7....1 ..CH16347 ......... Salt Grid, 18" Dia. w/ 4" Hole * ....1 ..CH20676 ......... Resin, Cation Std. Mesh, 8% CL, 1.0 Cu Ft. * Not shown 22 • USW Softener System FE13 22 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER... -
Page 23: Control Valve Part Numbers
3 ....1 ..61957 ....Panel Gear Assy, 4....1 ..62126 ....Timer Assy, w/Logo, International Lang 5 ....1 ..61835 ....Motor Assembly 6 ....1 ..61882....Cover Assy, Environmental, Gray 7 ....1 ..44161 ....Transformer, 12V UL 9 ....1 ..43715 ....Cover, Lower, Black, 10 ....1 ..62138....Kit, IOT Module, 5800 XTR3 PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 23... - Page 24 1 ..60705-00 ....DLFC, Plastic, Blank Notice Excessive side load on piston rod may cause premature failure. Notice If seal/spacer stack is stuck in valve bore during disassembly, rotate stack prior to removal. 24 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...
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Page 25: Turbine Meter Assembly Part Numbers
3....1 ..11972 ..4....1 ..11978 ..5....1 ..13604-01 . 6....8 ..15727 ..7....1 ..11986 ..8....1 ..11979 ..9....1 ..11989 ..10 ....1 ..60040SS .. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 25 Not Shown:... -
Page 26: Bypass Valve Assembly Part Numbers
8....1 ..11979 ....Lever, Bypass 9....1 ..11989 ....Screw, Hex Head, 1/4-14 x 1.5" 10 ....1 ..60040SS .....Bypass Valve, 5600, 3/4" NPT Black Grip Lever, SS Not Shown: 2 ..19228-01 ....Adapter Assy, Coupling, w/O-rings 26 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER... -
Page 27: Brine Well Assembly Part Numbers
* ....1 ..CH16331 ....Gasket * ....1 ..CH20731-1 ..Polypro Washer * Items included, but not shown - Shipped in a plastic bag along with Brine Well Assembly. USW Softener System FE13 • 21 PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 27... -
Page 28: Wiring Diagram
Chlorine Generator can only be used with +12VDC power supply (international version only). +12VDC power supply with 5800, 5810, 5812 valves only. COMM PORT 12VDC 12VDC 44452U Rev C 44452U REV C 28 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER... -
Page 29: Injector Flow Data
INJECTOR FLOW DATA PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 29... -
Page 30: Performance Data Sheet
These systems are not intended to be used for treating water that is microbiologically unsafe or of and 372 for softener unknown quality without adequate disinfection before or after the system. Refer to the system Installation and performance and lead Service Manuals for set-up and programming instructions. free compliance and Contact your local dealer for parts and service. See your owner’ s manual for warranty information. CSA B483.1 Pentair Residential Filtration, LLC 13845 Bishops Drive Suite 200 Brookfield, Wisconsin 53005 PHONE: (262)-238-4400 30 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER... -
Page 31: Water Conditioner Flow Diagrams
WATER CONDITIONER FLOW DIAGRAMS Downflow 1. Service Position (Treatment) 4. Rapid Rinse Position (Rinse) 2. Backwash Position 5. Brine Tank Refill Position (Refill) 3. Brine/Slow Rinse Position (Draw) PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 31... -
Page 32: System Disinfection
A. Two grains (approximately 0.1 ounce [3 ml]) per cubic foot. 2. Salt tank softeners A. Backwash the softener and add the required amount of hypochlorite to the well of the salt tank. The salt tank should have water in it to permit the chlorine solution to be carried into the softener. B. Proceed with the normal recharge. 32 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER... -
Page 33: Pentair Pro: App Setup
Pairing the Pentair IntelliWater Connected Water Softener with WiFi Devices The Pentair IntelliWater Connected Water Softener can be paired with a smartphone or tablet. New users can download and install the Pentair Home App from the App Store or Google Play. WiFi connection must be 2.4 GHz. - Page 34 PENTAIR PRO: APP SETUP CONTINUED Once you press Create Account, an email will be sent to the email for verification. Click the “Verify Email” link to complete the process. 34 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...
- Page 35 PENTAIR PRO: APP SETUP CONTINUED Sign into the app with your verified email and password. Once you sign in, the app will take you through the following series of screens. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 35...
- Page 36 If you have a Pentair Partner Center Account, you should select yes you are a participant. If you will be the main administrator for the Pro account, then select Admin. (Employees will be able to be invited to be part of your Pro app team through the Pentair Dealer Web App.) The Pentair ID and password is your Partner Center email and password.
- Page 37 In the event you are not a Partner Center user, then please select No and proceed through the log in pages. This will provide for limited screens and options. Once in the app, it will take you through a Create a Profile screen. Once you create your profile, click the save button at the bottom of the screen. This will take you to the main dashboard. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 37...
- Page 38 PENTAIR PRO: APP SETUP CONTINUED After pressing CONTINUE, the app will then take you to the dashboard. To add a device click on the + sign. Select IntelliWater Softener. 38 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...
- Page 39 PENTAIR PRO: APP SETUP CONTINUED The screens will now take you through the provisioning process. You are now ready to provision your system. 1. F rom the Pentair IntelliWater Softener control, press the gear button on the main screen to proceed to settings. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 39...
- Page 40 WiFi connection has been established. 4. Once the Bluetooth signal is open on the screen, press the continue button on the app to scan for the device. 40 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...
- Page 41 PENTAIR PRO: APP SETUP CONTINUED 5. A list of available devices will appear. Once the device is found, select that device from the list. 6. Authorize the pairing of the device by clicking “Pair”. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 41...
- Page 42 7. Once pairing is complete, if you are using the Pentair Pro App, set up is complete. Using the Pentair Home app, please proceed to the screens to set up the WiFi connections as referenced in the Pentair IntelliWater Connected Water Softener Pentair Home Guide.
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Page 43: Master Settings
Password screen or press to return to the Home screen. The Password screen displays a numeric keypad. • Enter the master settings password 1201 and press to continue to the main Master Settings screen, or press to return to the Home screen. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 43... -
Page 44: Master Settings Programming
• relay: Contains settings for Aux 1 and Aux 2 relays. • meter: (except for time clock systems) Contains settings for Meter Types, emergency regeneration. • settings review: Displays a summary of all programmed settings. MASTER SETTINGS PROGRAMMING The following is a detailed overview of settings available in Master Settings. Please see the MASTER SETTINGS REFERENCE CHART for the complete set of values and ranges available to program while in Master Settings. 44 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER... - Page 45 • valve: Contains settings to select the valve model installed with the control. • regen type: Contains settings for the type of regeneration to use for the system. Regeneration types are described in detail below. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 45...
- Page 46 Weekly Reserve based on the average water usage for the current day of the week. The default for the day override parameter is OFF, and the default reserve type is Weekly Reserve. A Softener Delayed control will also start a regeneration cycle at the selected Regeneration Time if a number of days equal to the Day Override pass before water usage depletes the calculated system capacity. If the regen type is changed from Softener Immediate to Softener Delayed (or vice-versa), all parameters within those types will be reset to factory default. 46 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...
- Page 47 • downflow 2X backwash: Cycle steps are as follows: Backwash, Draw, Backwash, Rapid Rinse, Tank Refill. • custom upflow / downflow / filter: Allows for up to 20 programmable cycle steps. • variable refill: (softener delayed only) Cycle steps are as follows: Refill, Pause, Draw, Backwash, Rinse. Variable refill calculates refill time based on salt dosage, media volume, and BLFC size. Relay Output Screen From the main Master Settings screen press the relay button to display the Relay Outputs screen. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 47...
- Page 48 • emergency regen: When on, the emergency regen feature causes a regen to occur immediately when 105% or greater of the capacity (e.g., volume plus reserve) is used. Continuous Flow Detect Screen From the Meter screen press to display the Continuous Flow Detect screen. 48 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...
- Page 49 Use the navigation arrows at the top of the screen to scroll through the parameters currently set in the control. The Settings Review screens are formatted similarly to the corresponding screen where each parameter was set. Press to return to Master Settings. Non-Factory Settings After all parameters in Master Programming have been set, these settings can be saved to a custom profile by pressing on the main Master Settings screen. After pressing , the Non-Factory Settings screen appears. Press to save all programmed Master Settings parameters to Non-Factory Settings. At any point, the control can be reset to these saved custom settings. By performing a custom reset, any setting that is subsequently programmed without saving to non-factory set- tings will be reset to the previously saved non-factory settings in the control. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 49...
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Page 50: Additional Features
(rounded down to the nearest minute; e.g., if the rapid rinse time is set to 10 minutes, enabling the water saver regen function will reduce the backwash time to 3 minutes). • range: 1-25 regenerations (for example, a setting of 3 will produce 1 normal regeneration then 3 reduced water saving regenerations). 50 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER... - Page 51 Connect a remote switch (such as a differential pressure switch) to the remote start input terminals on the back of the XTR3 control board. When the remote switch remains closed for the number of seconds specified in the Remote Regen screen, a regeneration will be triggered regardless of volume, capacity, or time remaining until the next scheduled regeneration. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 51...
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Page 52: Regeneration
The control can only be programmed with the valve in treatment. While being programmed the control continues to operate normally, monitoring water usage and keeping all displays up to date. Control programming is stored in memory permanently until reset. 52 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER... - Page 53 If a remote switch is installed, the control will not allow the system to go into regeneration until the regeneration lockout input signal to the control is cleared. This requires opening the contact closure to clear the lockout condition. The recommended gauge wire is 20 with a maximum length of 500 feet. See "WIRING DIAGRAM" on page 28. Sleep Mode The control will go into sleep mode if no button is pressed after five minutes. All other control functions will continue to operate. The display will wake from sleep mode when any part of the display is touched. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 53...
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Page 54: Master Reset
Error Log screen. To clear the Error Log, press the Reset button then the Reset button again on the Clear All Error Logs screen, then enter "1201" at the password prompt screen, then press the Accept button to confirm. 54 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER... - Page 55 Only Peak Flow and Totalizer can be changed - they can be reset to zero. **: Totalizer has a maximum value of 99,999,999. If this number is reached, the Totalizer must be reset to zero to continue tracking this value. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 55...
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Page 56: Alarms And Errors
Field Programmer software installed and follow the directions in the XTR3 Field Programmer manual to complete the connection. Press to return to Master Settings. NOTE: Do not remove USB cable from computer or control while connected and transferring data. See the XTR3 Field Programmer 56 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER... -
Page 57: Master Settings Reference Chart
Select a value in seconds that the remote switch must be closed in order to trigger the regeneration. NOTE: Some items may not be shown depending on control configuration. The control will discard any changes and exit Master Settings if any button is not pressed for five minutes. PENTAIR INTELLIWATER CONNECTED WATER SOFTENER • 57... - Page 58 58 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...
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Page 59: Product Warranty And Registration Form
PRODUCT WARRANTY AND REGISTRATION FORM For details on your Pentair product warranty, please visit pentair.com/assets/residential-filtration-warranty. Warranty Registration Form Send in this Warranty Registration Form to validate your warranty or visit pentair.com/register-warranty to complete the warranty registration form online. Date Item(s) were Received: Order ID#: Model: Dealer Purchased From: Model/Serial Number: Name: Address: City: State: Zip:... - Page 60 60 • PENTAIR INTELLIWATER CONNECTED WATER SOFTENER...
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- Page 62 All indicated Pentair trademarks and logos are property of Pentair. App Store ® is a registered trademark of Apple, Inc. in the USA and/or other countries. Google Play ® is a registered trademark of Google LLC in the USA and/or other countries.
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