Assistance Or Service - Whirlpool WHKM-D10 Series Use & Care Manual

Water cooler is noisy
The water cooler is equipped with a refrigeration system. It is,
therefore, normal to hear a refrigerator-like vibrating sound as
part of the operating cycle. For hot water models, it is also
normal to hear boiling sounds at regular intervals.
Water is not hot enough
The hot water temperature is adjustable from 140°F to 192°F
(60°C to 89°C). Water takes several minutes to heat; if the
water is still not hot after several minutes, call customer
service. See "Assistance or Service."
No water flows from the hot water tap
Are air bubbles keeping the water heater from filling up?
WARNING
Excessive Weight Hazard
Use two or more people to move and install bottles.
Failure to do so can result in back or other injury.
Remove the water bottle and check the reservoir water level.
There should be 1" (2.5 cm) of water above the baffle. If this is
not the case, insert a full bottle onto the cooler and check
again. If the water level is adequate, reinstall the bottle.
Place a container under the hot water tap and turn on the tap
to let trapped air out. This process may take up to 1 minute.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you
only use factory specified parts. Factory specified parts will fit
right and work right because they are made with the same
precision used to build every new WHIRLPOOL
To locate factory specified parts in your area, call us or your
nearest designated service center.
Call customer service toll free in the U.S.A. and Canada:
1-866-363-9472 Monday to Friday 8:00 a.m. to 6:00 p.m. (EST).
For Further Assistance
If you need further assistance, you can write to us with any
questions or concerns at:
Kemflo Environmental & Technical Co. Ltd.
c/o Whirlpool Water Products
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
® appliance.
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