Samsung FTQ307 User Manual page 60

PROBLEM
The surface units
will not maintain
a rolling boil or
will not cook fast
enough.
The surface units
will not turn on.
Pan does not heat
up
Areas of
discoloration on the
cooktop
The surface unit
frequently cycles on
and off.
The oven will not
turn on.
The appliance will
not turn on.
The oven light will
not turn on.
60_ Troubleshooting
POSSIBLE CAUSE
Improper cookware is being used.
In some areas, the power (voltage)
may be low.
A fuse in your home may be blown
or the circuit breaker tripped.
The cooktop controls are set
improperly.
Pan not detected.
Pan too small for proper pan
detection
and only works with low power.
Distance between surface unit and
glass ceramic is too large.
Food spillover was not cleaned.
The surface is hot and the model
features a light-colored cooktop.
This is normal.
The range is not completely
plugged into the electrical outlet.
A fuse in your home may be blown
or the circuit breaker tripped.
The oven controls have been set
improperly.
The oven is too hot.
The appliance is not completely
plugged into the electrical outlet or
a fuse in your home may be blown
or the circuit breaker tripped.
Incomplete service wiring.
Power outage.
The light bulb is loose or defective.
The switch operating light is
broken.
SOLUTION
• Use pans which are flat and match the
diameter of the surface unit selected.
• Cover the pan with a lid until the desired
heat is obtained.
• Replace the fuse or reset the circuit
breaker.
• Check to see the correct control is set for
the surface unit you are using.
• Check whether the pots or pans are
suitable for induction.
• Refer to page 23 for proper pan selection.
• Use larger pan or this pan on a smaller
cooking zone. Refer to page 23 for proper
pan selection.
• Check whether the surface unit is properly
positioned and touching the glass cooktop
surface.
• Refer to the section on care and cleaning
of the glass cooktop on page 52.
• This is normal. The surface may appear
discolored when it is hot. This is temporary
and will disappear as the glass cools.
• The element will cycle on and off to
maintain the heat setting.
• Make sure the electrical plug is inserted
into a live, properly grounded outlet.
• Replace the fuse or reset the circuit
breaker.
• See the chapter on operating the oven.
• Allow the oven to cool.
• Make sure the power cord is plugged into
a live, properly grounded outlet. Check the
fuse and circuit breakers.
• Call for service.
• Check to see if the house lights will turn
on. If required, call your local electric
company for service.
• Tighten or replace the bulb.
• Call for service.