Samsung FE-N300 Series User Manual page 69

PROBLEM
Scratches or The cooktop is being cleaned
abrasions on improperly.
cooktop surface.
Cookware with rough bottoms
were used on the cooktop or
there were coarse particles (eg.
salt or sand) present between the
cookware and the surface of the
cooktop.
Cookware has been slid across the
cooktop surface.
Brown streaks or Boilovers have been cooked onto
specks. the surface.
Areas of Mineral deposits from water and
discoloration with food have been left on the surface
metallic sheen. of the cooktop.
The oven will not The oven temperature is too high
self-clean. to set a self-clean operation.
The oven controls have been set
incorrectly.
A self-cleaning cycle cannot be started if the oven lockout feature has been
activated or if a surface cooktop surface element is on.
"Crackling" or This is the sound of the metal
"popping" sound. heating and cooling during
both the cooking and cleaning
functions.
Excessive smoking There is excessive soiling in the
during a self- oven.
cleaning cycle.
The oven door will The oven is too hot.
not open after a
self-cleaning cycle.
Oven not clean The oven controls were not set
after a self-cleaning correctly.
cycle.
The oven was heavily soiled.
Steam from the When using the convection
vent.
feature, it is normal to see steam
coming out of the oven vent.
As the number of racks or amount
of food being cooked increases,
the amount of visible steam will
increase.
Burning or oily odor This is normal in a new oven and
emitting from the will disappear in time.
vent.
POSSIBLE CAUSE SOLUTION
• Scratches are not removable. Tiny
scratches will become less visible in time
as a result of cleaning.
• To avoid scratches, use the recommended
cleaning procedures. Make sure bottoms
of cookware are clean before use, and use
cookware with smooth bottoms.
• Use the blade scraper to remove soil.
• See the section on care and cleaning of
the glass cooktop on page 61.
• Remove using a ceramic-glass cooktop
cleaning cream.
• Use cookware with clean, dry bottoms.
• Allow the range to cool and reset the
controls.
• See the section on self-cleaning on page
56.
• This is normal.
• Press the CLEAR/OFF pad. Open the
windows to rid the room of smoke. Wait
until the self-cleaning cycle is cancelled.
Wipe up the excessive soil and reset the
oven for self-cleaning.
• Allow the oven to cool.
• See the section on self-cleaning on page
56.
• Wipe up heavy spillovers before starting
the self-cleaning cycle. Heavily soiled
ovens may need to self-clean again or for
a longer period of time.
• This is normal.
• To speed the process, set a self-cleaning
cycle for a minimum of 3 hours.
• See the section on self-cleaning on page
56.
Troubleshooting _69