Support Menu
O
m → support → EnTERE
MEnU
self Diagnosis
Picture Test
: Use to check for picture problems. If the
■
problem continues to occur, check the Color pattern.
Yes: If the test pattern does not appear or there is
noise in the test pattern, select Yes. There may be a
problem with the TV. Contact Samsung’s Call Center for
assistance (1-800-SAMSUNG).
no: If the test pattern is properly displayed, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device’s user manual.
: Use the built-in melody sound to check for
sound Test
■
sound problems.
✎
If you hear no sound from the TV’s speakers,
before performing the sound test, make sure
speaker select is set to TV speaker in the
sound menu.
✎
The melody will be heard during the test even if
speaker select is set to External speaker or the
sound is muted by pressing the
button.
MUTE
Yes: If you can hear sound only from one speaker or not
at all during the sound test, select Yes. There may be a
problem with the TV. Contact Samsung’s Call Center for
assistance (1-800-SAMSUNG).
no: If you can hear sound from the speakers, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device’s user manual.
signal Information
(digital channels only): An HD
■
channel’s reception quality is either perfect or the
channels are unavailable. Adjust your antenna to
increase signal strength.
Troubleshooting
: If the TV seems to have a problem,
■
refer to this description.
✎
If none of these troubleshooting tips apply, contact
the Samsung customer service center.
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English