Basic Features
Support Menu
O
MENUm → Support → ENTERE
Legal Notice
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The Legal Notice may differ depending on the country.
Self Diagnosis
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Self Diagnostic might take few seconds, this is part of
the normal operation of the TV.
■ Picture Test: Use to check for picture problems.
Yes: If the test pattern does not appear or there is
noise in the test pattern, select Yes. There may be a
problem with the TV. Contact Samsung’s Call Center for
assistance (1-800-SAMSUNG).
No: If the test pattern is properly displayed, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device’s user manual.
■ Sound Test: Use the built-in melody sound to check for
sound problems.
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If you hear no sound from the TV’s speakers,
before performing the sound test, make sure
Speaker Select is set to TV Speaker in the
Sound menu.
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The melody will be heard during the test even if
Speaker Select is set to External Speaker or the
sound is muted by pressing the
button.
MUTE
Yes: If you can hear sound only from one speaker or not
at all during the sound test, select Yes. There may be a
problem with the TV. Contact Samsung’s Call Center for
assistance (1-800-SAMSUNG).
No: If you can hear sound from the speakers, select No.
There may be a problem with your external equipment.
Please check your connections. If the problem persists,
refer to the external device’s user manual.
■ Signal Information: (digital channels only) An HD
channel’s reception quality is either perfect or the
channels are unavailable. Adjust your antenna to
increase signal strength.
■ Troubleshooting: If the TV seems to have a problem,
refer to this description.
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If none of these troubleshooting tips apply, contact
the Samsung customer service center.
Software Upgrade
Software Upgrade can be performed by network
connection or downloading the latest firmware from “www.
samsung.com,” to a USB memory device.
Current Version - the software already installed in the TV.
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Software is represented as “Year/Month/Day_Version.”
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