Pre-Tech Support Checklist - LG AC Smart 5 Installation Manual

HINT
16
HINT

Pre-Tech Support Checklist

If the product malfunctions, please check the following before calling the service center.
Issue
• Is the demand controller
The alarm sound
• Is the LAN cable
does not stop.
All products
remain in the Is DI1 CH short-circuited?
disabled mode.
The product is
The product was
automatically reset daily
reset at midnight.
morning at 02:05 am.
The device is not Is the device you want to
controlled. control unlocked?
The device icon Are the devices properly
has an error mark. connected?
Check
working normally?
connected to the
product?
Actions
• Check if the demand controller is normal.
• Check if the LAN cable is connected to the
device properly.
Check if DI1 CH is open or short circuited.
(DI1 CH should always be open except when
an emergency occurs.)
Check if the lock is enabled and if so, disable
the lock.
If devices are not connected, the error sign is
displayed. Check the connection status of the
devices.