Additional Information; Troubleshooting - RCA RTD217 User Manual

RTD217 EN 3/1/07

Additional Information

Troubleshooting

Problem Solution
EN
The unit • Make sure it is plugged in.
does not • Press the ON•OFF button on the
switch on.
The device • The device switches off
switches off
spontaneously.
• It might be impossible to read the
• Insert the disc with the printed
• Check that the disc can actually
• Check that the disc's regional
• Clean the disc.
There is no • Check you have switched on the
picture.
• Check the connections (see pages
• Select the AV input assigned to
The picture • Check the connections (see pages
is of poor
quality
(with snow
or lines).
There is no • Check the connections (see
sound or
the sound • Make sure the speakers are
is of poor
quality. • Make sure the MUTE function is
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5:21 PM Page 28
remote control or the
ON/STANDBY button on the front
of the unit.
automatically when it is in STOP
mode for more than 30 minutes
without any user intervention.
Switch it on again.
disc.
side facing up.
be played by this device (see page
24).
code matches the unit's regional
code. This unit's regional code is 1.
TV set.
2, 20 and Quick Start Guide).
the unit on the TV.
2 and 20 and Quick Start Guide).
page 2 and 3).
connected.
not on.
Problem Solution
No surround • Check the speaker
sound. configuration in the Setup
menu (See Positioning speaker
on pages 4-5 or Speaker Setup
on page 20).
I can't find • Make sure the filename is
my file in valid (see page 24 and 25).
the
WMA/mp3/
jpeg listing.
The remote • Check that batteries are
control does inserted or change them.
not work or • Aim the remote control at the
works only unit. The infrared beam must
intermittently not be blocked or interrupted.
• Check that the remote control
is configured to control the
device you are trying to
operate with it.
The subtitles • Check that the DVD disc
do not provides subtitles.
appear. • Refer to the section on how to
display subtitles (see page 12).
The disc • The disc menu language has
menu not been set up (see page 21).
language is • The language of your choice is
not the not available on the disc (see
correct one. page 21).
You have • Use the super password: 9688.
forgotten
your
password
(Parental
control).