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Kamstrup products. Distribution rights do not include public posting or mirroring on Internet websites. Only a link to the Kamstrup website can be provided on such public websites.
4.1 What is in the box? 4.2 Accessories (ordered separately) 4.3 Deployment summary Before field deployment 5.1 Import flowIQ® Gateway in meter data management systems 5.1.1 Automatic import in READy Manager 5.1.2 Manual import in READy Manager 5.1.3 Import in a third-party MDM system Field deployment - installation 6.1 Installation...
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Gateway Operation 8.1 Normal operation 8.2 Alarms and info codes 8.3 flowIQ® Gateway and meter exchanges in READy Manager 8.3.1 flowIQ® Gateway exchange 8.3.2 flowIQ® 2200/3200 meter exchange connected to flowIQ® Gateway 8.4 Kamstrup support Disposal 9.1 Disposal by Kamstrup A/S 9.2 The customer sends for disposal...
By connecting to 24 V or 230 V supply, there is a risk of electric shock. Ensure proper disposal of the product. flowIQ® Gateway is designed to operate at temperatures of 5 °C…55 °C. Using the device outside the intended operating temperature range may cause deterioration of battery life or in worst case operating failure.
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If used with a radio module, mount flowIQ® Gateway at least 15 cm from pipes and conduits and several centimetres below the ceiling. If used with a radio module, mount flowIQ® Gateway at least 1.5 m away from any large metal objects (e.g. refrigerators, HVAC ducts, furnaces and hot-water heaters).
If this guide is not followed, Kamstrup cannot be held accountable for any malfunctions or misuse of the product. flowIQ® Gateway is an accessory gateway that syncs, shows and forwards meter data. The connected flowIQ® 2200/3200 meter is the solution's legally approved entity (MID) for billing data.
Insulation voltage 3.75 kV 3.3 Mechanical data flowIQ® Gateway is designed to operate at temperatures of 5 °C…55 °C. Using the device outside the intended operating temperature range may cause deterioration of battery life or in worst case operating failure.
7.5 m (can be shortened) 5000493 Temperature sensors 3 x Pt500 3.7 Connections and inputs 3.7.1 Primary connection terminals The primary connection terminals are reserved for connection of a flowIQ® 2200/3200 meter and 3 Pt500 temperature sensors. Description Schematic Overview The flowIQ® 2200/3200...
3.7.1.3 Supported info codes from flowIQ® 2200/3200 meters The connected flowIQ® 2200/3200 meters can forward the following alarms/info codes to flowIQ® Gateway. The gateway maps the info codes to its own interpretation of the alarms/info codes: flowIQ® Gateway flowIQ® 2200/3200...
Gateway 3.7.2.1 Supported communication modules Kamstrup offers support for the flowIQ® Gateway modules listed below only. Modules are factory-mounted if ordered with flowIQ® Gateway. Only one installed radio module is supported at the time. The following communication modules are supported by flowIQ® Gateway.
7.5 m, can be shortened (5000493) • Temperature sensors (Pt500) All Pt500 2-wired sensors can be used If a set of two or more sensors are bought from Kamstrup, the sensor set can be split to use one sensor per flowIQ® Gateway 4.3 Deployment summary 1 Before field deployment (section 5): Import flowIQ®...
Gateway 5 Before field deployment If using a radio communication module in flowIQ® Gateway, it is required that you import the encryption key file from EKS at My Kamstrup in your MDM system. Please follow the steps below. 5.1 Import flowIQ® Gateway in meter data management systems 5.1.1...
Gateway is intended to be wall-mounted with the accompanying wall bracket in residential, commercial and industrial environments. The device is intended to be installed either at ground level or above ground on a wall. flowIQ® Gateway is IP65-rated and is resistant to harmful dust and water sprays.
Gateway Mount the wall bracket and slide flowIQ® Gateway onto the bracket: 6.2 Connecting flowIQ® Gateway with flowIQ® 2200/3200 meter Follow the connection diagram below: Description Schematic Overview The flowIQ® 2200/3200 meter cable is connected in the following way: Black à...
Before replacing or mounting modules, the supply to the meter must be switched off. The same applies for mounting of an antenna. If the modules are ordered with flowIQ® Gateway, they are factory-mounted. The communication modules are factory-mounted if ordered with flowIQ® Gateway.
Gateway 6.4 Connecting additional accessories Additional devices can be connected to flowIQ® Gateway. These devices are dependent on the choice of communication module. The devices include: • Up to 3 x Pt500 temperature sensors • Up to 4 x pulse meters •...
Module HC-003-41 is equipped with Analog 2 x 4…20 mA inputs. The module writes the values of the analog signals to the P1 and P2 registers of flowIQ® Gateway. The inputs are physically placed on the module. However, the accumulation and logging are performed by flowIQ® Gateway. Only one analog input module is supported in flowIQ®...
If flowIQ® Gateway is ordered with 24 VAC/VDC or 230 VAC power supply, please follow the steps below to connect power.
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Gateway 1. flowIQ® Gateway can be ordered with a 24 VAC/VDC or 230 VAC power supply. 230 VAC 24 VAC 2. Use a power cable with a diameter of 5-8 mm. d = 5...8 mm 3. Connect the power cable to the terminals on the right side of flowIQ®...
If all parameters have been decided during ordering, the gateway is configured from factory and there is no need for further configuration. When you receive flowIQ® Gateway, the device is in transport mode. In transport mode, all wireless communication is deactivated. Wired communication modules respond on request.
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Gateway Once flowIQ® Gateway turns on, check that everything is reading as intended: 1. Turn on the water flow through the flowIQ® 2200/3200 meter 2. Navigate through the user display loop by pressing the right or left arrow buttons 3.
S S u u b b l l o o o o p p 7.1.1.1 "USER loop" The gateway's display loop is intended for the user. The layout of the readings in this loop is static. The loop shows you the readings from the attached devices. Kamstrup A/S • 55122714_A2_GB_04_2021...
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Date for yearly logger, Yearly logger data Date for monthly logger, Monthly logger data Info code Info event counter Date for info logger, Info logger data Customer number (No. 1) Customer number (No. 2) P1 (analog input 1) P2 (analog input 2) Kamstrup A/S • 55122714_A2_GB_04_2021...
You can navigate from "USER loop" to "SETUP loop" by keeping the primary key activated for 5 seconds until the text "1-USER" appears in the display. Use the arrow keys to navigate to "3-SETUP" and press the primary key once to open "SETUP loop" in flowIQ® Gateway. You can leave "SETUP loop" in the following ways: •...
“Type/Config no. ” is displayed as “00000000”. For an overview of "TECH loop", please refer to the technical description of MULTICAL® 603. Information regarding registers not present in the gateway user loop are not relevant for flowIQ® Gateway. Kamstrup A/S • 55122714_A2_GB_04_2021...
If the gateway's radio communication is switched off via "SETUP loop", the gateway subsequently switches on the radio communication again when the connected flowIQ® 2200/3200 meter registers water flow. The symbols for radio on/off indicate whether the gateway allows radio communication, not whether a radio module has activated its radio communication.
7.2.1.2 Pulse cold water leakage flowIQ® Gateway can perform water leakage monitoring on the pulse inputs. This is configured from the factory with configuration code N. Leakage is measured over 24 hours. The N code defines the resolution by which the 24 hours are divided; either 48 intervals of half an hour, 24 intervals of one hour or 12 intervals of two hours.
In operation mode, all communication modules are on. If a radio communication module is plugged in, it will send data at the specified interval. flowIQ® Gateway can at all times be accessed via the front keys, through the optical interface via READy App or METERTOOL HCW.
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In-B1 Leakage in the system < 1 day In-B1/B2 External alarm < 5 sec. The alarms and info codes are transmitted by flowIQ® Gateway via the output communication module. The connected flowIQ® meter's info codes are interpreted as follows by the MDM system: Description flowIQ®...
"flowIQ® Gateway and meter exchanges in MDM" when performing exchanges of meters or gateways. Remember to enable transport mode when exchanging or decommissioning a battery- driven flowIQ® Gateway. If this is not done, the gateway will keep sending data to the MDM system. 8.3.1 flowIQ®...
Kamstrup A/S. 9.2 The customer sends for disposal flowIQ® Gateway must not be disassembled prior to dispatch, only the battery should always be disconnected. Hand in the complete flowIQ® Gateway for approved national/local disposal. Enclose a copy of this page in order to inform the recipient of the contents.
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D-cell lithium battery Lithium and thionyl chloride, Approved deposit of lithium >UN 3090<: approx. 4.5 g cells lithium PCBs in flowIQ® Gateway Coppered epoxy laminate, PCB scrap for metal recovery components soldered on (LC-display to be removed) LC-display Glass and liquid crystals...
(In-A, In-B) (In-A, In-B) In example 1, the primary module is connected to 1 x flowIQ® 2200/3200 meter and up to 3 x Pt500 temperature sensors. Module slot 1 has a Modbus output with 2 pulse inputs, In-A1 and In-B1.
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V (In-A, In-B) In example 3, the primary module is connected to 1 x flowIQ® 2200/3200 meter and up to 3 x Pt500 temperature sensors. Module slot 1 has a Wireless M-Bus with 2 pulse inputs, In-A1 and In-B1.
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Questions and answers
does the meter display in cubic feet or gallon?
The Kamstrup flowIQ meter displays measurements in liters per hour (l/h), not in cubic feet or gallons.
This answer is automatically generated