Troubleshooting - Philips DVP3160K User Manual

Problem
Not able to select some items in the
setup/system menu.
The DVD player does not start
playback.
Picture freezes momentarily during
playback.
Unable to select Progressive Scan on/
off.
Unable to play DivX ® movies.
No sound during DivX ®
playback.
®
An DivX movies does not repeat.
®
Certain DivX files does not play or
are skipped.
The contents of the USB fl ash drive
cannot be read
Slow operation of the USB fl ash drive
01-49_dvp3160K_55_eng_2.indd 47 01-49_dvp3160K_55_eng_2.indd 47

Troubleshooting

– Press STOP button twice before selecting the setup/system
menu.
– Depending on the disc availability, some menu items cannot
be selected.
– Insert a readable disc with the playback side facing down.
– Check the disc type, color system (PAL/NTSC) and region
code.
– Check for any scratches or smudges on the disc.
– Press SETUP to turn off the setup menu screen.
– You may need to enter the password in order to change the
parental rating level or to unlock the disc for playback.
– Moisture may have condensed inside the system. Remove the
disc and leave the system turned on for about an hour.
– Disconnect the power cord from the power outlet for a few
minutes. Reconnect the power cord and try to operate again
as usual.
– Check the disc for fi ngerprint/scratches and clean with a soft
cloth wiping from center to edge.
– Check that the output of the video signal is turn to
{ YPbPr }.
– Check that the DivX
mode with DivX
– Check that the DivX
– The audio codec may not be supported by this DVD player.
movies
– Check that fi le size of the movie does not exceed the fi le size
of the disc during downloading.
– Make sure the fi le name extension is correct. You can check
this using a computer with CD-ROM.
– The player is designed to playback DVD, VCD, CD audio,
MP3 and DivX
as liquid audio, RM (RealMedia), WAV or non-audio fi les like
'.doc', '.txt', '.pdf' are not supported.
– Try to play the problem DivX
do not work, the source file appears to be corrupt.
– Try to download the file again from a different source, or if
you have created the file yourself, create the file again and
make sure the settings are correct.
– The USB fl ash drive format is not compatible with the DVD
player.
– Drive is formatted with a different fi le system. (e.g. NTFS)
– Big fi le size or high solution USB fl ash driver takes longer
time to read and display on the TV screen.
(continued)
Solution
®
fi le is encoded in 'Home Theatre'
®
5.x encoder.
®
movie downloaded is a complete fi le.
®
discs only. Other digital audio formats such
® files, on a computer. If they
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2007-03-30 3:15:41 PM 2007-03-30 3:15:41 PM