Error Messages In Winpdm - ASCOM d83 Manual

CONFIGURATION MANUAL
Ascom d83 DECT Handset
Voicemail number not
defined
Could not encrypt
connection
Not allowed
7.3

Error Messages in WinPDM

The following error messages can be shown in the WinPDM. Refer to the Installation and Operation Manual,
Portable Device Manager (WinPDM), Windows Version, TD 92325EN.
Error message
Aborted
TD 93426EN / 28 January 2022 / Ver. C
There is no Voicemail number
defined in the handset.
The parameter Encryption
Required is enabled in the
handset in combination with:
1) Unencrypted base station(s);
and/or,
2) Unsupported base station(s).
1) The user cannot logout from
the handset due to incorrect
password (AC code).
2) The extension (User) does not
exists.
3) The password is not correct.
Probable cause
The handset hardware does not
support the software version you are
trying to downgrade to.
Define a Voicemail number via
the WinPDM/Device Manager.
1) Disable the Encryption
Required parameter in handset;
and/or,
2) Enable the encryption in the
base station(s); and/or,
3) Use supported base station(s).
Ask your supplier.
1) Enter #11*<AC code># on the
keypad and press the off-hook
key to logout from the shared
phone.
2) Make sure that you entered
correct extension. If needed,
contact the system administrator.
3) Make sure that you have
entered correct password. Ask
the system administrator if you
have forgot the password.
Action or comment
Use another software version. Ask
you supplier.
Troubleshooting
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