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Problem
The flame extinguishes im‐
mediately after ignition.
The flame ring is uneven.
The burners do not work.
The appliance makes
noises.
The flame colour is orange
or yellow.
The oven does not heat
up.
The lamp does not oper‐
ate.
Steam and condensation
settle on the food and in
the cavity of the oven.
It takes too long to cook
the dishes or they cook too
quickly.
14.2 Service data
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre.
The necessary data for the service
centre is on the rating plate. The rating
We recommend that you write the data here:
Model (MOD.)
Product number (PNC)
Serial number (S.N.)
Possible cause
Thermocouple is not heat‐
ed up sufficiently.
Burner crown is blocked
with food residues.
There is no gas supply.
The oven is deactivated.
The necessary settings are
not set.
The lamp is defective.
You left the dish in the
oven for too long.
The temperature is too low
or too high.
plate is on the front frame of the oven
cavity. Do not remove the rating plate
from the oven cavity.
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Remedy
After lightning the flame,
keep the spark generator
activated for equal or less
than 10 seconds.
Make sure that the injector
is not blocked and the
burner crown is clean.
Check the gas connection.
Some metal parts of the
appliance expand and con‐
tract when they heat up or
cool down. The noises are
normal.
The flame can look orange
or yellow in some areas of
the burner. This is normal.
Ignite the oven burner.
Make sure that the settings
are correct.
Replace the lamp.
Do not leave the dishes in
the oven for longer than 15
- 20 minutes after the
cooking process ends.
Adjust the temperature if
necessary. Follow the ad‐
vice in the user manual.