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Maintenance and Service Guide
S430c model
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.

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Summary of Contents for HP S430c

  • Page 1 Maintenance and Service Guide S430c model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
  • Page 2 AMD is a trademark of Advanced Micro “Important Safety Information”. Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries. USB Type-C and USB-C are registered trademarks of USB Implementers Forum.
  • Page 3: Table Of Contents

    Table of Contents 1 Getting started ................................1 Important safety information ........................... 1 Important service information and precautions ......................1 RoHS (2002/95/EC) requirements ........................... 2 General descriptions ..............................2 Firmware updates ..............................2 Before returning the repaired product to the customer .................... 2 2 Monitor features ................................
  • Page 4: Getting Started

    Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment.
  • Page 5: Rohs (2002/95/Ec) Requirements

    Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock.
  • Page 6: Monitor Features

    Wide viewing angle to allow viewing from a sitting or standing position, or when moving from side to side ● Integrated HP Device Bridge technology that allows you to use a single keyboard and mouse across two connected computers to control software and transfer files and data from one computer to the other ●...
  • Page 7: Front Components

    Front components To identify the components on the front of the monitor, use this illustration and table. Table 1-2 Front components Control Function Pop-up webcam Integrated IR and RGB camera and noise-cancelling microphones. Menu button Press to open the OSD main menu. Function buttons Use these buttons to navigate through the OSD menu based on the indicators above the buttons that are activated while the OSD menu is...
  • Page 8: Rear And Side Components

    Rear and side components To identify the components on the rear of the monitor, use this illustration and table. Table 1-3 Rear components Component Function Security cable slot Connects an optional security cable to the monitor. Headphone jack Connects headphones to the monitor. HDMI port Connects an HDMI cable from the monitor to a source device such as a computer.
  • Page 9 65 W and a minimum output of 45 W. Only devices accepting Non-limited Power Source (as defined in IEC 60950-1 clause 2.5) can be powered from the USB Type-C port. For a specific equipment list, go to http://www.hp.com/go/hppc-60950-62368.
  • Page 10: Locating The Serial Number And Product Number

    Locating the serial number and product number The serial number and product number are located on a label on the rear of the monitor panel. You may need these numbers when contacting HP about the monitor model.
  • Page 11: Illustrated Parts Catalog

    Illustrated parts catalog To identify the monitor major components, use this illustration and table. Item Description HP LOGO DECO PANEL MIDDLE FRAME POWER LED LENS KEY BOARD FUNCTION KEY MAIN BOARD MAIN FRAME USB BOARD USB SHIELDING TYPE-C BKT POWER GOOD LENS...
  • Page 12: How To Order Parts

    0D1G1030 6120 0Q1G3130 6120 0M1G3126 6120 0M1G 140 10225 CR3 0M1G1730 8120 How to order parts The HP authorized repair center can purchase the power board from HP. Power board Manufacturer part Description HP spare part number number PSU S430c...
  • Page 13 Internal and External Power Supplies are available for purchase from the following EU distributor: EET https://www.eetgroup.com/en-eu/ NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your product, go to https://partsurfer.hp.com/Search.aspx, select your country or region, and then follow the on-screen instructions.
  • Page 14: Removal And Replacement Procedures

    Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”...
  • Page 15: Rear Cover

    Rear Cover Before removing the Rear Cover, follow these steps: ▲ Prepare the monitor for disassembly. See Preparation for disassembly on page 11. Remove the Rear Cover: 1) Remove three screw and remove the stand assy from the rear case. 2) Pull rear cover edge from front view.
  • Page 16 3) Use disassembly tool to open all the latches along the edge of the Rear Cover bottom. 4) Disassemble Rear Cover. 5) Remove the key board. 6) Unscrew 9 screws to remove the mainframe and disconnect the connectors.
  • Page 17 7) Take off the mylar and remove the screws to remove the main boards. 8) Remove 5 screws to remove the hinge. 9) Remove the screws to disassemble the middle frame and Panel.
  • Page 18 10) Remove the camera module. 11) Disassemble all the boards from housing. 12) Disconnect all the wires from the board.
  • Page 19: Power Board

    Power board The power board is adapter. Connector repair For Main Board This procedure includes Phone Jack, HDMI, DisplayPort and DC Power Jack connectors. The connectors are on the Main Board (board part number CBPRMEDH0Q3). The connector identifiers are as follows: Connector Location Phone Jack...
  • Page 20: For Usb Board

    For USB Board This procedure includes USB Type-C and USB connectors. The connectors are on the USB board (board part number CBPCMEDH0Q4). The connector identifiers are as follows: Connector Location TYPE-C 1 CN5101 TYPE-C 2 CN5401 CN1101 CN1102 CN1103 CN1104 USB Board CN5101 CN5401 CN1101...
  • Page 21 IMPORTANT: • Repair Condition: Connector repair is only for out of warranty. • Repairing must operate by professional repairers (Note) in repair center, not applicable for end user. • Electrostatic protection is required when component replacement is required. • The monitor meets ROHS, please use Lead-free solder wire for soldering. •...
  • Page 22: For Main Board

    For Main Board Phone Jack connector CN601 Repair the Phone Jack connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Lift the Phone Jack connector from the circuit board. 3) Place the new component on the circuit board.
  • Page 23: Dp Connector Cn551

    3) Lift the HDMI connector from the circuit board. 4) Place the new component on the circuit board. Be sure that it matches the circuit board footprint. 5) Solder the new component. DP connector CN551 Repair the DP connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Use a hot air gun to melt the solder on the pins.
  • Page 24: Dc Power Jack Connector Cn701

    3) Lift the DP connector from the circuit board. 4) Place the new component on the circuit board. Be sure that it matches the circuit board footprint. 5) Solder the new component. DC Power Jack connector CN701 Repair the DC Power Jack connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin.
  • Page 25: For Usb Board

    For USB Board USB 3.0A connector CN1101~CN1104 Repair the USB connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Lift the USB connector from the circuit board. 3) Place the new component on the circuit board. Be sure that it matches the circuit board footprint. 4) Solder the new component.
  • Page 26: Usb Type-C 2 Connector Cn5401

    2) Use a hot air gun to melt the solder on the pins. 3) Lift the USB Type-C connector from the circuit board. 4) Place the new component on the circuit board. Be sure that it matches the circuit board footprint. 5) Solder the new component.
  • Page 27 3) Lift the USB Type-C connector from the circuit board. 4) Place the new component on the circuit board. Be sure that it matches the circuit board footprint. 5) Solder the new component.
  • Page 28: Function Test

    Function test After repair, be sure to confirm that all functions are working. Table 4-1: Function test Test item Operating description Operating description Tool used Tool used Function test st item HDMI test Confirm whether image displays and sound plays Computer or DVD After repair, be sure to confirm that all functions are working.
  • Page 29 “Check Video Cable” is Monitor video cable is disconnected. Connect the appropriate video signal cable between the computer and monitor. Be sure that the computer power is off while connecting the video cable. “Input Signal Out of Range” Video resolution and/or refresh rate Change the settings to a supported setting (see Preset display is displayed on screen.
  • Page 30 Index components RC removal, 12 front, 4 rear components, 5 rear, 5 removal connector repair, 16, 17 power board, 16 features, 3 RC, 12 firmware updates, 2 removal and replacement procedures, 11 front components, 4 returning to customer, 2 function test, 25 RoHS (2002/95/EC) requirements, 2 how to order parts, 9 safety information, 1...

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