Is there over sudsing?
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Cancel the current cycle. Select Drain & Spin to drain the load.
Re-select your desired cycle and press START/PAUSE. Do not
add detergent. Use cold water.
Is the lid open?
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The lid must be closed during operation. The washer will not
operate with the lid open.
Did you add more items to the load once the washer started?
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Once the load is wet, there may appear to be space for more
items. Do not add more than 1 or 2 garments after the cycle
has started. For best results, determine load size with dry items
only.
Washer continues to fill or drain, or the cycle seems
stuck
Is the top of drain hose lower than the control knobs on washer?
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The top of the drain hose must be at least 39" (991 mm) above
the floor. See “Drain System” in the Installation Instructions.
Does the drain hose fit too tightly in the standpipe, or is it
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taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal
the drain hose with tape. The hose needs an air gap. See
“Installation Instructions.”
Washer won’t drain or spin; water remains in washer
Is the drain hose clogged, or the end of the drain hose more
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than 96" (2.4 m) above the floor?
See “Drain System” in the Installation Instructions.
Is the lid open?
■
The lid must be closed during operation. The washer will not
operate with the lid open.
Is there excessive sudsing?
■
Always measure detergent. Follow detergent manufacturer’s
directions. If you have very soft water, you may need to use less
detergent.
Use only HE detergent.
Wash/Rinse temperature
Are the hot and cold water inlet hoses reversed?
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If the hot and cold water inlet hoses are reversed, the washer
will display an “HC” error code at the end of the cycle.
See “Connect the Inlet Hoses” in the Installation Instructions.
Are you washing many loads?
■
As your frequency of loads washed increases, the water
temperature may decrease for hot and warm temperatures.
This is normal.
Do you have an ENERGY STAR
qualified washer?
®
■
The wash water temperatures may feel cooler to you than those
of your previous washer. This is normal.
Does the wash water temperature feel lower than usual?
■
As washing progresses, the wash temperature will decrease
slightly for hot and warm washes. This is normal. To reduce
wrinkling, the warm rinse is regulated to be cooler than the
warm wash.