LCD TV Image Retention
Image retention damage may occur on TVs that display the same
static images on screen for a prolonged period of time. A
prolonged period of time is 12 consecutive hours of non-use. To
avoid image retention image damage to your TV screen, you
should always activate a screen saver application or turn off the
TV when it is not in use for a prolonged period of time. Image
retention is a condition that may occur on all LCD TVs.
LCD Pixel Policy
The LCD display panel is manufactured using highly precise
technology; however, occasionally some of the tiny pixels of the
panel may stop working properly. This is common with LCD
displays used in any television and is not specific to this product.
Pixels not operating properly are categorized into two types.
Dark pixel — when a pixel appears as a dark spot against a
Bright pixel — when a pixel appears as a bright spot against
a dark background.
A very small number of malfunctioning pixels are allowed under
product limited warranty.
Go to: http://register.hp.com
Registration is quick and easy, and it offers:
E-mail updates containing notifications about products and the
most recent support alerts.
The HP Newsgram, our monthly online magazine packed full
of product news, support tips, project ideas, and much more.
Visit us at: http://subscription.support.hp.com
Protect Your Investment
Obtaining a Warranty Upgrade
Upgrade your standard factory warranty for up to 3 years of
coverage with an extended service plan. Service coverage
begins on product purchase date and you must purchase the
service within the first year after purchasing the TV.
For more information visit:
http://www.hp.com/go/totalcare (U.S. only)
http://www.hp.ca/totalcare (Canada only)
HP recommends using a qualified installer for wall mounting your
TV. Damage resulting from a custom installation is not covered by
this product limited warranty. The limited warranty may not cover
uninstalling or reinstalling a wall mounted or custom installed TV
for warranty service. If not, the TV must be removed from the wall
or recessed area before a warranty service technician arrives to
repair or replace your TV.
Open Source Code Notice
This product may include software licenses under the GNU
General Public License, version 2, ("GPL"), the GNU Lesser
General Public License, version 2.1 ("LGPL"), and other open
source software licenses. Source code for the open source
components requiring distribution may be downloaded for free at
www.hp.com by selecting "Support & Troubleshooting" with
the specific product number or by written request identifying the
specific product number to the address below accompanied by a
bank-certified check for $20 (US dollars) to cover reproduction,
shipping and handling costs:
MH (Managed Home) Open Source Software Request
10955 Tantau Avenue, MS4295
Cupertino, CA 95014-0770
The GPL license can be found at
gpl-2.0.html and the LGPL license can be found at