GE TOP-FREEZER 16 Owner's Manual And Installation Instructions page 18

Before you call for service...
Troubleshooting Tips
Problem
Motor operates for long
periods or cycles on and
off frequently. (Modern
refrigerators with more
storage space and a larger
space and a larger freezer
require more operating
time. They start and stop
often to maintain even
temperatures.)
Frost or ice crystals
on frozen food
(frost within package
is normal)
Automatic icemaker
does not work
(on some models)
Frequent "buzzing" sound
Cubes too small
Slow ice cube freezing
Ice cubes have
odor/taste
Moisture forms on
cabinet surface
between the doors
Moisture collects inside
(in humid weather, air
carries moisture into
refrigerator when doors
are opened)
Refrigerator has odor
18
Possible Causes
Normal when refrigerator
is first plugged in.
Often occurs when large
amounts of food are
placed in refrigerator.
Door left open.
Hot weather or frequent
door openings.
Temperature control dial
set at the coldest setting.
Grille and condenser
need cleaning.
Door left open.
Too frequent or too long
door openings.
Icemaker is not on.
Water supply turned off or
not connected.
Freezer compartment
too warm.
Piled up cubes in the storage
bin cause the icemaker
to shut off.
Icemaker is on but the water
supply to the refrigerator has
not been connected.
Water shutoff valve connecting
refrigerator to water line may
be clogged.
Door left open.
Temperature control dial
not set cold enough.
Ice storage bin needs cleaning.
Food transmitting odor/taste
to ice cubes.
Interior of refrigerator
needs cleaning.
Not unusual during
periods of high humidity.
Too frequent or too
long door openings.
Foods transmitting
odor to refrigerator.
Interior needs cleaning.
What To Do
• Wait 24 hours for the refrigerator to completely
cool down.
• This is normal.
• Check to see if package is holding door open.
• This is normal.
• See About the temperature control dial.
• See Care and cleaning.
• Check to see if package is holding door open.
• Move the feeler arm to the ON (down) position.
• See Installing the water line.
• Wait 24 hours for the refrigerator to completely
cool down.
• Level cubes by hand.
• Move the feeler arm to the STOP (up) position. Keeping it
on will damage the water valve.
• Call the plumber to clear the valve.
• Check to see if package is holding door open.
• See About the temperature control dial.
• Empty and wash bin. Discard old cubes.
• Wrap foods well.
• See Care and cleaning.
• Wipe surface dry and reset temperature control dial
one setting colder.
• Foods with strong odors should be tightly wrapped.
• Keep an open box of baking soda in the refrigerator;
replace every three months.
• See Care and cleaning.