Frequently Asked Questions - Valor 650JN Homeowner's Manual

Frequently asked questions

Question
What if my fi replace won't
turn on?
I've just started my fi replace
for the fi rst time, what is
that smell?
When I operate the fi replace,
why do I suddenly hear a
faster series of beeps than
usual?
Why do I hear popping or
snapping noises?
Why do I hear whirring
noises?
How do I clean my fi replace?
There is condensation on
the inside of the glass, is this
okay?
There is a white fi lm on the
inside of the glass, is this
okay?
When I start my fi replace,
the fl ame is blue or
transparent, is this normal?
18
Answer
If you have followed all instructions for your remote control or wall
switch (see page 9, or the remote control booklet included with your
fi replace) and your fi replace still won't turn on, the batteries located inside
the wall switch kit may be low and need replacing. See page 11 for
instructions on how to replace the batteries.
If the fi replace still won't turn on after that, call your dealer for further
information. Your fi replace may require service by a qualifi ed service
technician. Visit valorfi replaces.com/contact
When operating your fi replace for the fi rst time, some vapors may
be released due to the burning of curing compounds used during
manufacturing. They may cause a slight odor and could cause the fl ames
to be the full height of the fi rebox, or even slightly higher, for the fi rst few
hours of operation. This is perfectly normal. See First Time Operation on
page 7 for more information.
This is an indication that the batteries in your fi replace are getting
critically low (not the batteries in your remote control handset, but the
batteries in the battery holder beside the wall switch). See page 11 for
instructions on how to replace the batteries.
As your fi replace heats and cools with normal use, its metal parts will
expand and contract, which may cause some noise. This is perfectly
normal.
As you start or adjust your fi replace's fl ame, the control valve motor turns
to adjust the settings. This is perfectly normal.
See Cleaning your fi replace on pages 13-16 for cleaning instructions
to keep your fi replace looking great.
This is normal when the fi replace fi rst turns on, and will disappear
naturally when the fi replace heats up.
This happens due to composition of the gas from your supplier. A by-
product of the combustion process in a gas fi replace is a mineral which
can appear as a white fi lm on the ceramic glass window of your appliance.
Clean as soon as possible (when the fi replace is cool) so it does not bake
onto the glass with time and become permanent. See pages 13-16
for cleaning instructions.
This is normal, your fl ame will take on a more yellow/orange appearance
as the fi replace heats up.
for a list of dealers near you.