Dell Studio 0GYVXHA00 Setup Manual page 56

Solving Problems
If you have other software problems —
• Back up your files immediately.
• Use a virus-scanning program to check the
hard drive or CDs.
• Save and close any open files or programs
and shut down your computer through the
menu.
Start
• Check the software documentation or
contact the software manufacturer for
troubleshooting information:
– Ensure that the program is compatible
with the operating system installed on
your computer.
– Ensure that your computer meets the
minimum hardware requirements needed
to run the software. See the software
documentation for information.
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– Ensure that the program is installed and
configured properly.
– Verify that the device drivers do not
conflict with the program.
– If necessary, uninstall and then reinstall
the program.