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Solving Problems
This section provides troubleshooting
information for your computer. If you cannot
solve your problem using the following
guidelines, see "Using Support Tools" on
page 49 or "Contacting Dell" on page 73.
WARNING: Only trained service
personnel should remove the computer
cover. See the Service Manual at
support.dell.com/manuals for advanced
service instructions.
Beep Codes
Your computer might emit a series of beeps during
start-up if there are errors or problems. This
series of beeps, called a beep code, identifies a
problem. Write down the beep code and contact
Dell (see "Contacting Dell" on page 73).
NOTE: To replace parts, see the Service
Manual at support.dell.com/manuals.
Beep Code Possible Problem
One
Possible system board failure —
BIOS ROM checksum failure
Two
No RAM detected
NOTE: If you installed or
replaced the memory module,
ensure that the memory module
is seated properly.
Three
Possible system board failure —
Chipset error
Four
RAM read/write failure
Five
Real Time Clock failure
Six
Video card or chip failure
Seven
Processor failure
Eight
Display failure
43
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