If you experience a problem with your computer,
you can complete the following steps to
diagnose and troubleshoot the problem:
See "Solving Problems" on page
information and procedures that pertain to
the problem your computer is experiencing.
Dell Technology Guide
available on your hard drive or at
support.dell.com/manuals for more
See "Dell Diagnostics" on page
procedures on how to run Dell Diagnostics.
Fill out the "Diagnostic Checklist"
on page 68.
Use Dell's extensive suite of online services
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See "Online Services"
on page 64 for a more extensive list of Dell
If the preceding steps have not resolved the
problem, see "Before You Call" on page 67.
NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
NOTE: Dell's Express Service Code system
may not be available in all countries.