Restoring Your Operating System
Dell Factory Image Restore
CAUTION: Using Dell Factory Image
Restore permanently deletes all data on
the hard drive and removes any programs
or drivers installed after you received your
computer. If possible, back up the data
before using this option. Use Dell Factory
Image Restore only if System Restore did
not resolve your operating system problem.
NOTE: Dell Factory Image Restore may
not be available in certain countries or on
Use Dell Factory Image Restore only as the
last method to restore your operating system.
This option restores your hard drive to the
operating state it was in when you purchased
the computer. Any programs or files added
since you received your computer—including
data files—are permanently deleted from
the hard drive. Data files include documents,
spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all
data before using Dell Factory Image Restore.
Performing Dell Factory Image Restore
Turn on the computer. When the Dell logo
appears, press <F8> several times to access
the Advanced Boot Options window.
NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft
desktop; then, restart your computer and
Repair Your Computer.
System Recovery Options window
Select a keyboard layout and click
To access the recovery options, log on as
a local user. To access the command prompt,
type administrator in the User name
field, then click OK.