Printing Does Not Start; Colors Are Uneven Or Streaked; Printing Problems When Copying - Canon PIXMA MP960 Quick Start Manual

Cause
Media Type setting in the Operation
Panel does not match the actual type of
paper.
Printing graphics with Intensity setting
set too high.
Printing beyond the recommended
printing area.

Colors Are Uneven or Streaked

Cause
Print quality is not set appropriately.

Printing Problems When Copying

Cause
The original document is not loaded
correctly.
The print quality setting is not suitable
for the original.
The original document is not loaded
with the side to be copied faced down.
The original document is a printout
from this machine.
The Platen Glass or the inner side of
the Document Cover is dirty.

Printing Does Not Start

Cause
Ink tank is empty.
82 Troubleshooting
Check that the Media Type set in the Operation Panel matches the type of the
loaded printing paper.
If you notice abrasion even with the media type set correctly to match the
loaded paper, set Prevent paper abrasion to ON in Print settings.
Refer to "Changing the Machine Settings" in the User's Guide on-screen
manual.
Especially if you are using plain paper to print images with high intensity, the
paper may absorb too much ink and become wavy, causing paper abrasion. In
this case, reduce the Intensity setting in the Operation Panel and try printing
again.
If you are printing beyond the recommended printing area of your printing paper,
the lower edge of the paper may become stained with ink.
Resize your original document in your application software.
For details on recommended printing area, refer to "Printing Area" in the User's
Guide on-screen manual.
In the Operation Panel, set Print quality in each mode to High(quality-
priority).
Especially when printing a document that requires a lot of ink, increasing the
Print quality setting is effective in reducing uneven colors.
Check that the original is loaded correctly on the Platen Glass.
See "Loading Original Documents" on page 6.
Set the print quality to suit the type of your document.
See "Setting Items in Each Mode" on page 22.
When loading the original on the Platen Glass, the side to be copied should be
faced down.
Print quality may be reduced if you copy a printout.
Instead of copying a printout, print the original directly either from the digital
camera, memory card, or your computer.
Clean the Platen Glass and the inner side of the Document Cover.
See "Cleaning the Platen Glass and Document Cover" on page 68.
Open the Scanning Unit (Printer Cover) and check the ink lamps.
If an ink lamp is flashing red at about 1-second intervals, the tank is empty.
Replace the ink tank, and close the Scanning Unit (Printer Cover). See
"Replacing an Ink Tank" on page 50.
If you want to continue printing, confirm the message displayed on the LCD and
take the appropriate action. See "Error Message Is Displayed on the LCD" on
page 72.
Note
If multiple ink lamps are flashing, check how fast they are flashing.
Fast flashing (at about 1-second intervals) indicates the tank is empty. Slow
flashing (at about 3-second intervals) indicates ink is low. For details on different
flashing speeds, see "Getting the Ink Level Information" on page 50.
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