JPL Explore User Manual

JPL-Explore User Manual
Important Safety Instructions
This headset is very easy to use and setup. For optimal use, we still recommend that you read this
user guide carefully before using the headset for the first time.
Unpacking
Remove your headset from its packaging and ensure you have the correct specified accessories.
Retain the headset box for storage of your unit, and also in the event that it needs to be returned for
servicing or repair.
Safety
For your own safety, this product should only be used with CE ACA and RoHS approved equipment.
Using this headset with non approved equipment can void this products warranty.
Maintenance
To gain optimal performance, hygiene and life-span from your headset, replace all consumable
items; - ear cushions, microphone foam wind shield (if applicable) every 6 months.
Environmental Notice
This headset has been made to CE, RoHS and WEEE standards. In the interest of recycling raw
materials, please do not dispose of this headset in the household waste at the end of its useful
life. Disposal can take place at approved recycling or disposing locations in accordance with local
regulations.
Warning
Ensure that all electrical connections (including extension leads and interconnections between
pieces of equipment) are properly made and in accordance with the relevant manufacturers
instructions.
• Do not continue to operate the equipment if you are in any doubt about it working normally, or if
it is damaged in any way. Disconnect from your telephone equipment and consult your dealer.
• Do not allow electrical equipment to be exposed to rain or moisture.
• Never push anything into holes, slots or any other opening on your headset as this could result in
fatal electrical shock.
• Do not open the headset housing as doing so will void the warranty.
• Never guess or take chances with electrical equipment.
• Do not use this equipment to report a gas leak while you are in the vacinity of a gas leak.
• Telephone headsets are capable of producing high levels of sound. Prolonged exposure to high
sound levels can cause damage to hearing.
• Never allow small children to play with the headset - small parts may be a choking hazard.
Features:
• Patented, user changeable headband from single speaker to dual* speak wearing style
• Patented, universal base with slot-in cartridge drawer to accept
Bluetooth* or USB* modules (*Optional accessories - sold separately)
• DECT security compliant - with security requirements of the DECT standard A, designed to
safeguard against eavesdropping
• Surround Shield™ noise cancelling microphone
• Sound Shield™ hearing protection
• Max 100m (300ft) coverage
• Max 30 users in 50 square meters
• 6-7 hours talk time (stand by ~ 50 hours)
• Quick recharge time (60 to 90 mins)
• Volume contol on headset
• Boom arm adjustable through 270°
• In use / busy light indicator on speaker housing
• 65mm smooth leatherette ear cushion
• Padded leatherette headband cushion for all day comfort
• Headset weight 80g/95g
• Patented design
• Full range of EHS cords available
• 24 month repair or replacement warranty
REGISTERED ADDRESS
UK Office: JPL Telecom Limited: Unit 1, Church Close Business Park, Todber, Sturminster Newton, Dorset, DT10 1JH, UK
USA Office: JPL Telecom Holdings LLC: 445 W Merritt Ave, Merritt Island, FL 32953, USA
www.jpltele.com
What's included
Base Unit Microphone
Boom Arm
IMPORTANT AUTO SET UP NOTICE
This headset will auto configure to your desk phone. The compatibility switch should be used in the
alternative position, if no dial tone is heard in the headset when active. It will take up to 3 minutes for
the phone and headset to establish the optimum call quality with our Auto Setup feature, ensuring
the best sound. Simply make a test external call and the headset will configure to the required
settings for your phone.
Helpful Setup Videos Found Here - https://www.jpltele.com/jpl-tutorials.aspx
Trouble Shooting
1. Cannot hear a dial tone.
• Check the PC/TEL button. TEL Mute: PC/TEL indicator – 'OFF'
• Please check the cable connection between base unit and phone.
• Check that the power adapter is plugged in and has power
• Please check the compatibility switch. Adjust compatibility switch until you can hear the dial tone.
2. Microphone volume (TX) is low / dead.
• Make sure that the microphone (TX) mute function is deactivated.
• Check the position of the boom arm and make sure that the microphone is placed as close as
possible to your mouth (approx. 2 fingers distance).
• Adjust the microphone (TX) volume on the bottom of base unit.
3. Buzzing sound on the headset
• Telephone may not be fully immune to the radio transmission between your headset and base
unit. To overcome this problem, move the base unit to at least 30 cm/12" away from the phone.
4. Headset echoes
• Adjust the telephone's volume. If necessary, adjust your microphone volume on the headset to a
lower setting.
5. EHS doesn't work with the telephone
• Make sure the telephone is compatible with the wireless headset. Refer to the EHS guide.
6. Headset was working, but it has stopped.
• Headset may need pairing to the base unit again. Refer to the 'Operating Instructions'
• Headset battery may be dead. Return the headset to the cradle on the base unit for charging.
For more information, please contact: Support@jpltele.com and share the following information:
- Your name
- Your phone number
- Your email address
- Phone number
- Region
- Fault with product
- Barcode serial number (found on the bottom of the base unit)
We will endeavour to respond to you within the next full working day.
Monaural Switch Mode Power
Headband Supply with Multi
Country Adapters &
Telephone Cord